Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,987 Reviews)
Open Ratings Snapshot
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,522
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Stopped working
on June 11, 2025
Posted by: Chris
from Georgia
Expertise:Intermediate
Had the earbuds less than a year and the right bud stopped charging. For the amount of money you pay you would hope to get at least 1 years use out of them. When they did work the sound was great.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Chris! It’s great to see that you enjoyed their sound quality when they were functioning properly. If your right earbud has stopped charging, we recommend checking the charging contacts to ensure they are clean and free of sweat or moisture, as corrosion can affect charging performance. Try wiping the contacts with a clean, dry, soft brush or a cotton swab before placing the earbuds back in the case. This may help establish a proper connection. If the battery indicator light on the charging case flashes red, it could indicate that charging is blocked due to dirt or moisture on the contacts. Cleaning these contacts and trying to charge again can often help. Additionally, you can check the battery level through the Galaxy Wearable app to confirm if the earbuds are charging correctly. We value your feedback and appreciate you taking the time to share your thoughts. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. If you need additional assistance, visiting a Samsung Service Center or an authorized service provider could also be helpful. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on June 11, 2025
Posted by: Alton24
[This review was collected as part of a promotion.] Love it the noise canceling to the ambient sound, I just wish you built in a translator in it with AI so it detects any language other than the one I set it on it automatically translate it for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Incredible Sound
on June 12, 2025
Posted by: Miguel
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 have the best Samsung sound quality yet! Though the touch features are a little confusing.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Miguel! It’s great to see that you’re enjoying the greatest sound quality yet with our earbuds. In regards to the touch controls, the Pinch and Swipe Control system allows you to manage music, calls, and other features effortlessly. You can pinch to play or pause music, switch between ANC and Ambient modes, and accept or reject calls. Swiping up or down on the blade-style design adjusts the volume, making controls more reliable than previous models. Your feedback is valuable, and we appreciate you taking the time to share your experience! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Enjoy
on June 12, 2025
Posted by: Deee
Expertise:Expert
I have really enjoyed my earbuds until I lost the right one but i'm still utilizing the left one until I purchase more. Great sound comfortable.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Deee. We hate to see your right earbud going missing. It’s great to know you’re still enjoying the sound quality and comfort of the left one. Just a quick tip if you ever misplace your Galaxy Buds again, you can easily locate them using SmartThings Find or Samsung Find. These services allow you to pinpoint their location on a map, enable a ringing sound to help you find them, and even get notifications when they've been found. We hope you get a new pair soon and can enjoy the full experience again! If you have any questions or need assistance with a replacement, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these buds
on June 12, 2025
Posted by: Nitross
[This review was collected as part of a promotion.] I love the fit and finish of these earbuds. The sound is highly customizable to user preference and sound is crisp and accurate. I consider myself an audiophile and also have the best Sony Earbuds however prefer the boss pro due to comfort, sound, and value. They integrate seamlessly with my Samsung 25 Ultra and pair without any hiccups every time. I can talk to Galaxy AI with these buds and it deciphers what I am saying even in noisy environments.
Highly recommend!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We genuinely appreciate your feedback about the fit and finish, as well as the customizable sound quality. It’s great to know they work well for an audiophile like yourself! We’re pleased that they pair seamlessly with your Samsung Galaxy S25 Ultra and that the Galaxy AI features perform effectively, even in noisy environments. Your insights are invaluable to us, and we’re committed to enhancing your listening experience. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. We’re here to help! Thank you again for your recommendation and for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on June 12, 2025
Posted by: Kerm2020
[This review was collected as part of a promotion.] I love this device. It is very convenient. Sound is great. Battery life is great.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your glowing review of the Galaxy Buds3 Pro. We're happy to see that you love the convenience and sound quality they provide. It's great that you're experiencing the impressive battery life, which offers up to 26 hours of playtime per charge. With a fully charged case, you can extend that even further to up to 30 hours. If you have any questions or need assistance, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI + ANC = 🔥 Galaxy Buds 3 Pro Hit Different
on June 12, 2025
Posted by: zxtraul
[This review was collected as part of a promotion.] Been rocking the Galaxy Buds 3 Pro for a year now—and honestly, they’re Samsung’s best buds yet. The sound is clean, bass hits just right, and the new Galaxy AI features actually do something.
The Adaptive ANC is super smart—it figures out when you're in a noisy street or a quiet café and adjusts itself automatically. No more fiddling with modes. Plus, the AI-based real-time translation and voice detection are game-changers, especially while traveling or multitasking.
Fit is snug and comfy, even during workouts. Calls are clear, and mic pickup is noticeably better than the Buds 2 Pro. The case is sleeker now, and battery life is solid—I get through a full day with mixed use.
They pair fast, switch devices smoothly (especially with Samsung stuff), and honestly make AirPods look kinda basic for Android users.
Verdict: If you’re into premium sound with smart features that actually work, the Buds 3 Pro are 🔥. Worth the hype.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It's reassuring to know that you find them to be Samsung’s best earbuds! It’s great that you’re enjoying the clear sound and the bass response. We’re especially proud of the Adaptive ANC feature and how it enhances the overall listening experience. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. Thanks for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
They are fine
on June 12, 2025
Posted by: Jenn
Verified Purchase:Yes
They are fine. Loved my bud2’s a little more. I don’t care for the piece that hangs down from my ears and the others were easier to use as well. Still like these however.
Response from Samsung USBy R&R Team, June 12, 2025
It's great to hear from you, Jenn. We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! It’s great to see that you still like them, even though you preferred the Buds2. The new design of the Buds3 Pro introduces a blade-style shape that enhances touch controls and provides a unique look. The Adaptive Equalizer with Galaxy AI ensures that sound is optimized based on how the earbuds sit in your ears, delivering a tailored listening experience. Your feedback is valuable, and we appreciate you taking the time to share your experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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