Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Airpods of samsung.
on December 4, 2025
Posted by: Xander
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro deliver excellent sound, smart Adaptive ANC, and a comfortable new design. What sets them apart is Galaxy AI, which powers features like real-time translation, automatic ambient awareness, and intelligent sound adjustments based on your environment. Calls are clearer thanks to improved microphones, and the pinch/swipe controls feel natural.
They’re at their best when paired with a Galaxy phone, where all AI features unlock fully. Pairs great with my S25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Buy another brand
on December 9, 2025
Posted by: Joshua
Worst headphones I have ever had the displeasure of owning.
Response from Samsung USBy R&R, December 15, 2025
Hi there Joshua,
We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Dont buy
on December 29, 2025
Posted by: Ragnar
Expertise:Intermediate
Lets start with the battery life its no where near what they say it is and to get them to actually charge even with everything clean you have to move them around and let them sit on the table completely still so they stay charging. The sound quality is poor the volume is to low i thought it was my older phone but now evern with my new s25 there still garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hi there Ragnar,
Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on July 24, 2024
Posted by: Hotpanda
[This review was collected as part of a promotion.] Love these! They sound great and are very comfortable. I love the EQ option. The battery life is good, and for me, the best feature of them all is the live translate feature. The ANC is one of the best out there, and the transparency has improved a lot. 😍🎧🎶
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly the best! Hands down!
on July 24, 2024
Posted by: Daydreamer
[This review was collected as part of a promotion.] I just used them to work out and the sound was so clear. I felt in the zone. The comfort the buds felt was great. The design is really nice. Honestly these are the best buds I have ever own!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An upgrade from buds2 pro!
on July 25, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] With galaxy AI now a part of the system, these buds are an absolute must. I had the buds2 pro since release and can say that these new buds bring better comfort and sound.
Value
5
Written by a customer while visiting Samsung US
Posted by: Joseph
Verified Purchase:Yes
Good Quality and the Sound is truly Amazing have no Problem.Mega Love it.
Written by a customer while visiting Samsung US
Posted by: Mohamed
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
love them so far, nice sound, nice light, and feel comfy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US