Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,987 Reviews)
Open Ratings Snapshot
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,522
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Not a great fit
on June 5, 2025
Posted by: Michelle
from Sa, Tx
Expertise:Intermediate
Verified Purchase:Yes
Sounds is great! But...
The fit/style not made for small ears I guess and constantly fall out and do hurt if I wear for to long of aperiod. Yes I changes the fittings. Also i have long hair, the stick thing that samsung added when compared to the original and the pro 2, get caught all the time. I pull them out atleast 4 times a day.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Michelle! We truly appreciate you sharing your experience. To help you achieve that perfect fit, we recommend angling the earbuds slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can also try adjusting the buds by rotating them forwards and backwards until they feel just right. We hope these tips enhance your listening experience! If you have any more questions or need assistance, don’t hesitate to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great set of buds
on June 5, 2025
Posted by: SEC8WARNER
[This review was collected as part of a promotion.] These new buds are great. I had a pair of Bud 2 before and there are better hand down. The Galaxy AI works great with detecting ambient noise. Also the translation feature is great, I use it at work a lot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound
on June 5, 2025
Posted by: Freddy
from West by God Virginia
Expertise:Intermediate
Verified Purchase:Yes
I was somewhat least about the new halfway buys 3 pro, considering I had a set of Galaxy buds pro 2 and the sound was awful with the ANC, they buzzed and cracked and sounded sorry, I was pleasantly surprised by the sound of these new buds and the ANC world great, I would highly recommend these to any audiophile, the sound quality is superb
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Freddy! We’re ecstatic to see that you were pleasantly surprised by the sound quality and that the active noise cancellation worked well for you. Your experience truly embodies our commitment to delivering exceptional audio performance. We also want to remind you that Samsung offers a 12-month limited warranty for any manufacturer defects. Plus, if you're looking for additional peace of mind, you can consider adding Samsung Care+ for extended protection and further support on eligible devices. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Couple of downsides
on June 5, 2025
Posted by: Anonymous
from Dayton ohio
Expertise:Intermediate
Can't use these to work our because it detects the smallest bit of moisture. The battery life sucks. Honestly the ones before this generation was better
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Kev! We hate to see that you’ve had some concerns with moisture detection and battery life. For cleaning, it’s important to regularly check your earbuds for any moisture or debris that might interfere with performance. A quick wipe can make a big difference! As for battery life, there are a few easy adjustments you can make to help extend it. Please make sure to store your earbuds in their charging case when you’re not using them, and keep the cover closed to conserve power. Additionally, you can adjust your notification settings through the Galaxy Wearable app on your phone (or the Galaxy Buds app if you’re using iOS) to optimize battery use. If you continue to experience moisture detection, we recommend having a technician take a look at them. If you need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung buds pro 3 to tie it all together.
on June 5, 2025
Posted by: Mingus
[This review was collected as part of a promotion.] The galaxy buds pro 3 have some really appealing features that brought me into the future of wireless earbuds. The ambient option, ANC, and multipoint connection through the Samsung world is a bonus.
I use my buds pro 3 to switch seamlessly between my phone to my Tab s10 Ultra, and back again when I hit the streets.
Being able to not only control these buds pro 3 with a few clicks on the stem, but through my watch 7 ultra as my phone is back in my office, who could ask for more? Oh wait, I can with voice commands.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for your feedback, Mingus! It’s great to know you’re enjoying the Galaxy Buds Pro3 and its impressive features like ambient sound and ANC. Seamlessly switching between your devices with multipoint connectivity is exactly what we aimed for! We love that you can control your buds from your Watch7 Ultra and use voice commands as well. Once again, we appreciate your feedback. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally Enjoy Using Earbuds
on June 5, 2025
Posted by: Rick
from San Diego, California
Expertise:Expert
Verified Purchase:Yes
I've tried multiple headphones and usually find something that could be better including previous generations. These work perfectly, fit perfectly and can't find any complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Rick! We’re exhilarated to see that you find the fit and performance to be perfect. With features like Adaptive Sound and an impressive battery life, we designed these earbuds to elevate your listening experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 6, 2025
Posted by: Pinkylee
[This review was collected as part of a promotion.] Use for all of the above.i use for work and for play. I love the product.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for your review of the Galaxy Buds3 Pro! It’s wonderful to know that you love using them for both work and play. With our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro provide an immersive sound experience that truly enhances every moment, whether you’re enjoying music or participating in conference calls. Your feedback is valuable to us, and we appreciate you being a part of the Samsung community! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fit
on June 6, 2025
Posted by: Not important
from Chicago
Expertise:Beginner
Verified Purchase:Yes
My left ear piece works great. The fitment of my right ear piece is not working. The quality is great. It auto connected to phone easily.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We always look forward to hearing from our customers. We understand you are having some challenges finding the right fit for your buds. We encourage you to explore options like trying out the different-sized bud tips included with your device. Additionally, you can use the fit test available in the Wearable app to help ensure a better fit. If you have any further questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
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Written by a customer while visiting Samsung US
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