Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
A worthy upgrade
on June 2, 2025
Posted by: Kubaj88
[This review was collected as part of a promotion.] I made an upgrade from the buds live to the buds 3 pro and I was highly impressed with the purchase. My favorite feature is the ambient mode on it as I don't have to remove the earpiece each time I need to make small talks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ear buds I've ever had !
on June 2, 2025
Posted by: MaxxBoss1599
[This review was collected as part of a promotion.] My galaxy buds are great for listening to music, YouTube videos, podcasts and more ! They really come in handy when I need the environment to be quiet for others ! I can't help but love the noise canceling feature! Amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Quality issues
on June 2, 2025
Posted by: JAWinTX
[This review was collected as part of a promotion.] Been using buds every single buds. Every time there was new I changed.
Buds 1 was the best I think. The sound was bad, but it fitted perfectly with the ear tip. When I twisted the buds inside my ear, it fitted great.
Buds 2 and pro were better sound, but it was hard to fitted on my ear.
Also, it was itching when I used long time.
Also, it was itching when I used long time.
Buds 3 pro..
The worst series I think.
The connection sometimes loses after UI 7.0 updated. I am not sure if my buds has a problem, but it sometimes doesn't connect one side.
Also, the battery goes out really fast. I never thought the battery goes out this fast before in all other buds series. I think even the sound was worse then buds 2 pro. If the series goes like this, I guess I will not use the buds series anymore.
The worst series I think.
The connection sometimes loses after UI 7.0 updated. I am not sure if my buds has a problem, but it sometimes doesn't connect one side.
Also, the battery goes out really fast. I never thought the battery goes out this fast before in all other buds series. I think even the sound was worse then buds 2 pro. If the series goes like this, I guess I will not use the buds series anymore.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro. If the earbuds occasionally lose connection or if one side doesn’t always connect, you can restart them using the Galaxy Wearable app. Simply open the app on your mobile device, navigate to Earbud settings, and select Restart earbuds to refresh their connection. To optimize battery performance, make sure to store the earbuds in the charging case when they’re not in use. If you find that the battery drains faster than expected, checking for software updates in the Galaxy Wearable app can ensure you have the latest optimizations. We appreciate your feedback and insights! If you need additional assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love use it for walking and running that's stay in places
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on June 2, 2025
Posted by: Messi10
[This review was collected as part of a promotion.] The buds are really smooth easy to wear while you're working out walking traveling it's amazing the noise cancelation is top tier AI on a buds never been done before that feature alone makes it different than any earphones on the planet samsung keep showing us they're on top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds
on June 2, 2025
Posted by: DMANN3000
[This review was collected as part of a promotion.] The Galaxy AI makes super convenient to read messages clearly. The fit is perfect, the ANC works great at the gym and I love the efficiency in quick connections
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and set up.
on June 2, 2025
Posted by: DLG779
[This review was collected as part of a promotion.] The galaxy earbuds and phones are great. I use them everywhere. I am happy with all of my samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy buds3 Pro
on June 2, 2025
Posted by: Tyciku2025
[This review was collected as part of a promotion.] The galaxy buds3 Pro are well built and fit perfectly in my ear. They work really well with talking calls and listening to music. The active noise canceling sound perfect and I love the Galaxy AI that works well with your daily routine and helps with keeping track of your daily life style of your phone.
Value
5
Written by a customer while visiting Samsung US