Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Bad business
on September 19, 2025
Posted by: POEE
from TEXAS
Expertise:Expert
These units have problems after a year the base goes out and the company does not own up to it . Than a person know nothing about the inter working try to lie to a Electronic Engineer is crazy . If this is what samsung is really like I give the company less than 5 years to be in business.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, October 22, 2025
Hey POEE,
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We need to gather more information from your experience to better tailor our accommodation. Please reach out to our Samsung Support Team to further assist. We aim to respond to your query within [insert specific timeline], and our team will work diligently to resolve your issue. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support.
For eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. We are committed to providing the best service to our valued customers like you. We look forward to assisting you. Thank you for being a part of the Samsung family.
-Ty
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Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We need to gather more information from your experience to better tailor our accommodation. Please reach out to our Samsung Support Team to further assist. We aim to respond to your query within [insert specific timeline], and our team will work diligently to resolve your issue. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support.
For eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. We are committed to providing the best service to our valued customers like you. We look forward to assisting you. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on October 25, 2025
Posted by: Lovin2Listen
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy Buds 3 Pro and was immediately blown away by the quality of the sound. They also feature a sensor that detects if they're being worn that will pause your music when removed. I absolutely love my new Galaxy ear buds 3 pro!! Oh, and they've integrated Galaxy AI features into them as well!!! Gemini can help you even if you're phone is out of range!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nice look and features but
on November 5, 2025
Posted by: Azi786
from VA
Expertise:Expert
Not fit in my ear, fell down if I talk, and compromised quality
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, November 6, 2025
Hola Azi786,
Thanks for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that their appearance and features impressed you. Comfort can differ based on individual ear shapes and movements. The Buds3 Pro include multiple ear tip sizes and a lightweight design to improve fit, stability, and audio clarity during calls or listening. Check out the article below for advice on selecting the best ear tip size. We value your feedback, as it helps us enhance fit, comfort, and sound quality across the Buds series. Thank you for being part of the Samsung community.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
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Thanks for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that their appearance and features impressed you. Comfort can differ based on individual ear shapes and movements. The Buds3 Pro include multiple ear tip sizes and a lightweight design to improve fit, stability, and audio clarity during calls or listening. Check out the article below for advice on selecting the best ear tip size. We value your feedback, as it helps us enhance fit, comfort, and sound quality across the Buds series. Thank you for being part of the Samsung community.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds Ever!
on November 17, 2025
Posted by: PNWborn77
[This review was collected as part of a promotion.] The Galaxy AI features are amazing and these are the best sounding buds I have ever experienced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds pro 3 fit well and the sound qugreat.
on December 7, 2025
Posted by: Mm2026
[This review was collected as part of a promotion.] I use Samsung buds pro 3 for music, podcasts, phone calls, video conferences and TV.
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey there Mm2026,
That kind of versatility is exactly what Galaxy Buds3 Pro were built for. From podcasts to video calls, the adaptive sound and multi-device functionality help keep everything seamless throughout the day. Thank you for being a part of the Samsung ecosystem.
-Ty
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That kind of versatility is exactly what Galaxy Buds3 Pro were built for. From podcasts to video calls, the adaptive sound and multi-device functionality help keep everything seamless throughout the day. Thank you for being a part of the Samsung ecosystem.
-Ty
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Written by a customer while visiting Samsung US
Posted by: EYEC
from Worcester Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
The quality of this headset is very bad. They are not as good as the one before.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hey there EYEC.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Each Galaxy Buds generation highlights evolving design and performance priorities. Your comparison with earlier models illustrates how expectations shape the listening experience. We'd love to offer tips and tricks to help you get the most out of your Galaxy Buds3 Pro. Please reach out to our Samsung Support Team to share how we can improve your experience. We appreciate your feedback on Samsung audio products.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Each Galaxy Buds generation highlights evolving design and performance priorities. Your comparison with earlier models illustrates how expectations shape the listening experience. We'd love to offer tips and tricks to help you get the most out of your Galaxy Buds3 Pro. Please reach out to our Samsung Support Team to share how we can improve your experience. We appreciate your feedback on Samsung audio products.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Not for me
on January 16, 2026
Posted by: HunterMarx
from Nassau, NY
Expertise:Intermediate
These have absolutely terrible sound. No bass, sound tinny and they don't fit correctly. No matter what settings I chose, I can't get any bass out of these things. Also, no matter what way I position them and no matter which tips I use on them, I cannot get a good fit. The same applies to doing a sound/fit check. Fails every time. I would certainly not recommend them.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hey there HunterMarx,
Thank you for sharing your honest experience with the Galaxy Buds3 Pro. Sound preferences and fit can differ from person to person, and Samsung designs its audio products to support a variety of listening styles with customizable sound features and advanced tuning. Feedback like yours helps steer future audio innovations across the Galaxy lineup. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your honest experience with the Galaxy Buds3 Pro. Sound preferences and fit can differ from person to person, and Samsung designs its audio products to support a variety of listening styles with customizable sound features and advanced tuning. Feedback like yours helps steer future audio innovations across the Galaxy lineup. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: nice
Verified Purchase:Yes
solid and quality, I really enjoy the product. worth the price.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 1, 2026
Greetings nice,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Reliable performance is essential for a great audio experience. The quality material with immersive sound makes the Galaxy Buds3 Pro ideal for everyday listening. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Reliable performance is essential for a great audio experience. The quality material with immersive sound makes the Galaxy Buds3 Pro ideal for everyday listening. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US