Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,987 Reviews)
Open Ratings Snapshot
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,522
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
In love with them!
on May 18, 2025
Posted by: Stephanie P
from California
Expertise:Intermediate
Verified Purchase:Yes
I love them! They fit so good in my ears, unlike the Galaxy Buds2. The Buds3 Pro never fall out or give me any problems.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2025
Thank you so much for your feedback, Stephanie! We’re elated to see that you love the Galaxy Buds3 Pro and that they fit so comfortably in your ears. Our all-new design is engineered for optimal sound, featuring small, angled heads that ensure a snug fit during any activity. Plus, the accented Blade Lights allow you to express your unique style while enjoying an immersive audio experience. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Unsure
on May 19, 2025
Posted by: Lauren K
Expertise:Intermediate
Verified Purchase:Yes
Sound is great but they fall out of my ear and I can't figure out how to change the insert without harming the bud.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Lauren! We’re pleased that you appreciate the sound quality, but we hate to hear you’re having trouble with the fit. Finding the right earbud tips is essential for both comfort and sound experience. To help with changing the inserts without causing any damage, we recommend checking out this detailed guide in the link attached below. It offers step-by-step instructions to ensure you get the best fit for your ears! If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003496/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could Be Better
on May 19, 2025
Posted by: Mike
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is just as good as the Buds2 Pro with Ambient or ANC off. I still have significant white noise while using either mode. I actually really like the "pinch" functionality despite the airpod design. All in all, I would not suggest an upgrade if you already have the Buds2 Pro unless they are starting to fade in quality.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Mike! We’re glad to see you enjoy the sound quality and the pinch functionality! If you’re experiencing static noise, we recommend checking for updates on both your earbuds and the connected device to ensure you’re using the latest software. Restarting or resetting your earbuds can also help clear up any minor glitches. Check out the link attached for more detailed instructions on how to resolve this. We want you to have the best possible experience with the Buds3 Pro, so we hope these suggestions enhance your experience! If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor Bluetooth connectivity for the price
on May 19, 2025
Posted by: Hello
Verified Purchase:Yes
When connected to Galaxy Book only plays out of right bud. Noice canceling is pretty good though.
Response from Samsung USBy R&R Team, May 19, 2025
We appreciate your sharing your experience with the Galaxy Buds3 Pro! We're glad to see that you're enjoying the noise-cancellation feature! Regarding the sound only playing from the right earbud, we recommend trying to reset the buds through the Wearable app, as this can often resolve connectivity concerns. Additionally, unpairing and then pairing the buds again should also help resolve this. If you continue to experience this after trying those steps, please don’t hesitate to reach out to Samsung Support for further assistance. We're here to help you get the most out of your Galaxy Buds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Silver
on May 19, 2025
Posted by: cppp
from Florida
Expertise:Expert
Verified Purchase:Yes
Purchased them for my wife and she Loves them and is very happy with them says the sound quality is amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you so much for your feedback! We're more than happy to see that your wife loves the Galaxy Buds3 Pro. The amazing sound quality is a hallmark of these earbuds, thanks to the Samsung Seamless Codec. It ensures that the audio is compressed and encoded up to 24bit/96kHz, maintaining high-fidelity sound. This way, every intricate detail of the music is delivered just as it was intended in the recording studio. We’re glad she’s enjoying her experience. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clear sharp buds3
on May 19, 2025
Posted by: Rope Mrls
Verified Purchase:Yes
I love this one, clear sharp. Nice model, easy to wear.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your thoughts, Rope Mrls! We are genuinely excited to see that you love the Galaxy Buds3 Pro. The exceptional clarity and sharpness really enhance the listening experience. It's fantastic that you find them comfortable as well, as having that level of comfort is essential for fully enjoying music or taking calls for extended periods. The Voice Detect feature is impressive. It automatically switches between Active Noise Cancellation and Ambient modes. This enables you to remain aware of your surroundings while enjoying your audio seamlessly. We appreciate your feedback and are thrilled that you are enjoying everything the Buds3 Pro has to offer! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hoping next generation come out.Soon
on May 19, 2025
Posted by: BiG EDD
from Bronx,New York
Expertise:Intermediate
Verified Purchase:Yes
I recommend it to everybody buy it. You won't regret it. The sound is good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your enthusiastic review of the Galaxy Buds3 Pro! We are thrilled to see your excitement for the next generation of our products. Your recommendation means a lot to us, and it’s always wonderful to hear our customers share their experiences. We take great pride in the enhanced sound quality, and it’s fantastic to know that it resonated with you. We hope you are enjoying every moment with your Buds3 Pro! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds I've had
on May 20, 2025
Posted by: Anonymous
Verified Purchase:Yes
It's really good, the sound quality is incredible and the noise canceling is amazing
Response from Samsung USBy R&R Team, May 21, 2025
Thank you for your feedback, Dafnel! It’s great to know you appreciate the incredible sound quality of the Galaxy Buds3 Pro. The Adaptive Active Noise Cancellation with Galaxy AI is specifically designed to enhance your listening experience by letting you immerse yourself in your music while remaining aware of your surroundings. We hope you continue to enjoy every detail of your experience! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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