Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,987 Reviews)
Open Ratings Snapshot
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,522
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Pure Audio Bliss and Unbeatable Comfort
on May 8, 2025
Posted by: Kia F
from Fillmore, Ca
Expertise:Intermediate
Verified Purchase:Yes
Experiencing pure audio bliss with rich bass and crystal-clear treble, the Galaxy Buds3 Pro have truly impressed me with their exceptional sound quality and remarkably accurate noise cancellation that effectively silences the world around me. Comfort has also been significantly improved over previous models, allowing for hours of enjoyable wear with a secure fit. Adding to their appeal is the fantastic battery life, providing all-day listening without constant recharging. Overall, my love affair with the Galaxy Buds3 Pro stems from their premium audio experience, top-notch ANC, superior comfort, and impressive battery, making them a must-consider for anyone seeking high-quality earbuds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
How's it going, Kia? Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to know that you’re enjoying the rich bass and crystal-clear treble. Our goal is to provide a premium audio experience. We're glad to see that the noise cancellation helps you immerse yourself in your music without distractions. Comfort is important, and it's wonderful that the improved fit allows for hours of enjoyable wear. We also appreciate your comments on the battery life. Being able to listen all day without constant recharging is a highlight for many users. Your feedback truly reflects what we aim to achieve, and we hope the Galaxy Buds3 Pro continues to enhance your audio experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Unreliable
on May 9, 2025
Posted by: Hakerman
Expertise:Expert
My right ear buds stopped working after 2 months. Sent for warranty repair and I was rejected due to water damage. They've never been exposed to water... and its also nonsensical because they are apparently ip57 rated?
Switching back to other products.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Hakerman. It's important to us that our products meet your expectations. We understand your frustration regarding the warranty repair decision. To address this and gather more information, we encourage you to reach out to Samsung Support. We're here to help and want to ensure you have the best experience possible with your devices. Thank you for giving us the opportunity to assist you further! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent
on May 9, 2025
Posted by: Anonymous
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Love the features, but aren't as loud as my buds2 pro.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 9, 2025
Thank you so much for sharing your candid thoughts on the Galaxy Buds3 Pro, Bruce! It's great to hear that you love the features of these earbuds. The Galaxy Buds3 Pro are designed with Adaptive Equalizer with Galaxy AI, which adjusts the sound based on how the earbuds sit in your ears, ensuring an optimized listening experience. If the volume feels lower compared to the Buds2 Pro, adjusting the equalizer settings in the Galaxy Wearable app may help fine-tune the audio to better match your preferences. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on May 9, 2025
Posted by: 2ndNature Weezy
from Baltimore, Maryland
Expertise:Intermediate
Verified Purchase:Yes
I like the fit and sound. I think the different design contributes to the overall feel.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you so much for your feedback! We're more than happy to hear you appreciate the fit and sound of the Galaxy Buds3 Pro. The unique design really enhances the experience, and we love that you noticed it! With flawless control at your fingertips, you can easily manage your earbuds without having to reach for your phone. Plus, the secure fit means you can glide through gestures with confidence, knowing they're going to stay comfortably in place. For any questions or concerns, please reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A little better than pro 3s, but not enough.
on May 9, 2025
Posted by: Noah J
from minneapolis
Expertise:Intermediate
Verified Purchase:Yes
the sound quality and noise canceling features have improved since the buds2 pro, but the touch sensitivity is close to nonexistent and the fit seems to have gotten worse. I find myself using my 2s just as much as my 3s. if it wasn't for the discount of getting them with my upgraded phone, i would not have paid the price.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Noah! It's great to see that you’ve noticed improvements in sound quality and noise cancellation compared to the Buds2 Pro. The Adaptive Noise Control adjusts between noise cancellation and ambient sound based on your surroundings, enhancing your listening experience. Regarding touch sensitivity, the Buds3 Pro use pinch and swipe controls for managing music and calls. If responsiveness is inconsistent, make sure the touch-sensitive areas are clean and dry. For fit, the Buds3 Pro come with replaceable ear tips. If they feel loose, trying different sizes or adjusting their angle may help. We appreciate your feedback and hope these tips enhance your experience with the Galaxy Buds3 Pro! For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
sounds great, charge isn't long enough
on May 11, 2025
Posted by: Jamie
from Pipersville, PA
Verified Purchase:Yes
The sound is amazing, I just wish that the charge on them lasted longer.
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jamie! We're pleased to see that you're enjoying the amazing sound quality they provide. Regarding the battery life, we understand how important it is to have your earbuds last as long as you need them. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge! With the charging case fully powered, that can extend to an impressive 30 hours. To help you get the most out of your battery, I recommend a couple of tips. When you're not using them, be sure to store your earbuds in the charging case with the lid closed. Additionally, adjusting your notification settings in the Galaxy Wearable app (or in the Galaxy Buds app for iOS) can help conserve battery power. We're committed to providing the best experience possible, and we appreciate your feedback! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazingly great sound
on May 12, 2025
Posted by: Gary
Great product they sound amazing just wish the battery life was a little bit longer
Response from Samsung USBy R&R Team, May 12, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Gary. We're pleased to see that you love the sound quality of your buds, but we can ensure you enjoy them. We understand that battery life is important, and while these buds provide up to 26 hours of playtime per charge and can extend up to 30 hours with a fully charged case, we want to help you make the most of that battery. To conserve battery power, try keeping your earbuds in the charging case when you're not using them, ensuring the cover is closed. Additionally, you can adjust notification settings using the Galaxy Wearable app on Android or the Galaxy Buds app on iOS to help manage battery life. We hope these tips enhance your experience even more! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice features/ gr8 buy!
on May 13, 2025
Posted by: Poochi
Expertise:Expert
Great headphones but I hate the fit! They fall out quite a bit and it's so annoying 😑 I definitely didn't have that issue with my galaxy buds. I give them an 8/10!
Response from Samsung USBy R&R Team, May 13, 2025
It's great to hear from you, Poochi! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We love to see that you love these buds so far! To ensure we’re getting the best possible experience, we recommend exploring the different sizes of ear tips included with the buds. Choosing the right size is crucial for a snug fit that maximizes audio quality and minimizes sound leakage. For added assurance of that perfect fit, don’t forget to run the earbud fit test via the Galaxy Wearable app. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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