Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,987 Reviews)
Open Ratings Snapshot
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,522
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Nice ear buds
on April 29, 2025
Posted by: Mike
from Boron, CA
Verified Purchase:Yes
Nice ear buds, better than my pro 2s. I won't have to upgrade for a long time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
How's it going, Mike? Thank you for your honest review! We love to see that you find the Galaxy Buds3 Pro to be an upgrade over your Buds2 Pro. The Dual Amplifier technology really makes a difference as it features our first-ever independently controlled woofer and tweeter, allowing you to experience a broad spectrum of rich, immersive sound. It's fantastic to know that you feel you won't need to upgrade for a long time. Just wait until you see what we have coming up in the near future because there are some exciting innovations on the horizon that you won’t want to miss. If you have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like them but they fall out my ears
on April 30, 2025
Posted by: Anonymous
from United States
Expertise:Beginner
Verified Purchase:Yes
Nice i like them but they do fall out my ears because my ears are small
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
How's it going, Cpenny? Thanks for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to see that you enjoy them. We understand that the fit can be a challenge with smaller ears. We encourage you to try out the different earbud tips included in the box—they can really help achieve a more secure fit. Plus, don’t forget to use the fit test available through the Galaxy Wearable app to find the best size that works for you. One of the fantastic features of the Buds3 Pro is the Adaptive Equalizer, powered by Galaxy AI, which tailors audio for the perfect listening experience based on how the Buds sit in your ears. Every time you put them in, they adjust to help enhance your playlists, ensuring you get the best sound quality. If you have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New ear buds
on May 1, 2025
Posted by: Jr E
from Texas
Expertise:Intermediate
Verified Purchase:Yes
My wife loves them and finally some that fit her ears.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your thoughtful review, Jr E! We’re happy to know that your wife loves the Galaxy Buds3 Pro and that they fit her ears perfectly. The design was specifically crafted for comfort, ensuring a secure and enjoyable listening experience for everyone. She might also appreciate that the Galaxy Buds3 Pro comes with additional features like sound detection and seamless connectivity to other Galaxy devices, making it easy to switch between your phone, tablet, or smartwatch. Don't forget about the Game Mode, which enhances your gaming experience when using experimental Labs features. And if you're ever on the go, the neck stretch reminders can help keep her feeling her best. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Fit
on May 1, 2025
Posted by: Mike
from Fresno ,Ca
Expertise:Intermediate
Verified Purchase:Yes
I love these new buds ,thay are more clear & easy fit in my ears .i take them every where i go.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 2, 2025
Thank you so much for your wonderful review, Mike! It's reassuring to see that you love the clarity and comfort of the Galaxy Buds3 Pro. It’s great to know they fit easily in your ears and are a perfect companion for all your adventures. We designed them with an emphasis on a seamless listening experience, so it's fantastic to know that they’re accompanying you everywhere you go! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great noise quality, fit, and looks!
on May 2, 2025
Posted by: J1nx
Best earbuds I have ever owned .Great noise quality, fit, and looks!
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your great review of the Galaxy Buds3 Pro! It’s awesome to know that you consider them the best earbuds you’ve owned! We designed them to provide exceptional sound quality, a comfortable fit, and a sleek appearance. Your feedback highlights exactly what we aimed to achieve. If you have any more thoughts or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great for the gym, not so good for outdoor.
on May 2, 2025
Posted by: arc1847
from Fargo, ND
Expertise:Intermediate
I've been using these for about 2 months and generally like them but there are some serious shortcomings. What I like, the fit is great and the sound is excellent. What I don't like: The noise reduction isn't nearly as good as the Buds2 Pro. I use them quite a bit while walking my dogs in the country and we live in an area that is frequently windy. The noise reduction is nearly useless in situations with wind.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 6, 2025
It's great to hear from you! Thank you for sharing your experience with the Galaxy Buds3 Pro! We're elated to see that you find the fit and sound quality excellent. We understand how important effective noise reduction is, especially in windy conditions. We recommend trying different-sized ear tips, as a better seal can significantly enhance the noise cancellation performance. Finding the right size can help block out more environmental noise, making your listening experience much more enjoyable when you're out walking your dogs. We appreciate your feedback and hope you continue to enjoy using your Buds3 Pro! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Odd Squeeze feature
on May 5, 2025
Posted by: Chris
from Chicago
Expertise:Expert
Verified Purchase:Yes
The new squeeze feature for controls is an odd product choice. It makes it harder to use than the older model. Sound quality is good though!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 5, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Chris! We understand that the new pinch control feature can feel different compared to the previous model. This innovative approach is designed to give you a more intuitive way to manage your music and phone calls. However, if you’re having trouble with responsiveness when using the pinch or swipe controls, we recommend checking out our troubleshooting guide in the link attached. We're glad to see you enjoy the sound quality, and we hope you continue to explore all the features the Galaxy Buds3 Pro has to offer! For any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound
on May 5, 2025
Posted by: Jerry
Great sound quality and I would have gave them 5 out of 5 stars if they stayed in better.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 5, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Jerry! We’re thrilled you’re enjoying the sound quality. We understand that a secure fit is crucial for the best listening experience, and we recommend trying out the fit test available in the Galaxy Wearable app. It helps ensure you get the perfect fit for optimal comfort and performance. We hope this enhances your experience even more! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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