Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,987 Reviews)
Open Ratings Snapshot
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,522
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great headphones
on April 16, 2025
Posted by: CRAIG
Expertise:Expert
Verified Purchase:Yes
Goes great with with my galaxy s25 ultra, good sound, eazy controls
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 17, 2025
How's it going, Craig? We appreciate your honest feedback regarding the Galaxy Buds3 Pro. It's great to see that you're having a great experience so far and that you've paired them up with your S25 Ultra. When pairing the Galaxy Buds3 and Galaxy Buds3 Pro with your Galaxy S25 series phone, you can take advantage of various features and options, such as switching over to other devices when taking calls, creating voice memos, and translating speech in real time. Plus, keeping track of your buds is easy with SmartThings Find. We hope that you continue to have a great experience with your Galaxy devices. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great buds, ear pieces are a pain
on April 17, 2025
Posted by: AkshullyitsjustJah
from Augusta, Ga
Expertise:Intermediate
Changing the bud pieces is an absolute pain. The snug fit is nice but it's easy to rip them in removal. I've been scrolling on this site for 20 minutes trying to find a replacement for the small buds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. We value your feedback and always look forward to assisting you. Changing the ear tips on the Galaxy Buds3 Pro can be tricky for some users, but following the proper guidelines can help. When removing the tips, please avoid using your fingernails, as this can cause them to tear. Instead, hold the main body of the earbud with one hand and carefully invert the ear tip with your other hand before pulling it out. To attach a new tip, align the earbud speaker with the groove inside the ear tip and push it in until it clicks into place. If you're looking for replacement tips, please be sure to reach out to us at Samsung Support so that we can further assist you with that. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great technology!
on April 17, 2025
Posted by: Sciontc186
Verified Purchase:Yes
Overall great technology but doe me the earbuds tend to fall off often.
Response from Samsung USBy R&R Team, April 18, 2025
Hey Sciontc186! Thank you for sharing your feedback on the Galaxy Buds3 Pro! We’re thrilled to hear that you love the technology. We designed these earbuds to provide an exceptional audio experience, combining rich sound quality with advanced features like active noise cancellation and seamless connectivity. Regarding your concern about the buds falling offt. To enhance comfort and stability, we recommend ensuring you’re using the right size of ear tips. The Galaxy Buds3 Pro come with multiple options to fit various ear shapes. Check out the link attached for additional tips on how to get the best fit with your Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
⭐️⭐️⭐️⭐️⭐️
on April 17, 2025
Posted by: Dasha
from Aspen CO
Expertise:Intermediate
Verified Purchase:Yes
Amazing noise cancelation! Good sound quality :) love them with all my heart. Definitely would buy it again
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 18, 2025
Thank you so much for your feedback, Dasha! We're thrilled to see that you're enjoying the incredible sound quality of the Galaxy Buds3 Pro. The premium audio experience you mentioned is thanks to our advanced technology, including the upgraded speaker and Intelligent Active Noise Cancellation, which immerses you in crystal-clear sound and rich bass. We appreciate you sharing your experience and hope you continue to enjoy every moment with your Galaxy Buds3 Pro! If you have any other thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well worth the upgrade.
on April 17, 2025
Posted by: Mike O
from Pocono Mtns, PA
Expertise:Intermediate
Verified Purchase:Yes
Best version of Galaxy Buds yet. Very comfortable and sounds great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 18, 2025
Thank you so much for your positive feedback on the Galaxy Buds3 Pro, Mike! We’re thrilled to hear that you find them comfortable and that the sound quality exceeds your expectations. The dynamic 2-way speakers deliver deep bass and crisp treble, ensuring you can hear every detail. It's designed for audiophiles who appreciate high-quality sound. If you have any questions or need assistance with anything, feel free to reach out to us at Samsung Support. We hope you continue to have a great experience with the Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Marginal Product
on April 17, 2025
Posted by: Brad W
Verified Purchase:Yes
Not very comfortable to wear and there is very little control in the app to adjust the buds
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Brad. We understand that comfort is crucial and that you'd like more control through the app. To ensure a better fit, try using the different sized ear tips included with your buds. Finding the right size is essential, as it should snugly fit your ears without any gaps, which helps prevent sound leaks and enhances audio quality. Once you've selected the appropriate tips, remember to check the directional markings on the earbuds—insert the right bud with the 'R' facing you and the left bud with the 'L' facing you. You can angle the buds slightly so the microphone points towards your mouth, adjusting them until they feel just right. Additionally, we recommend running the earbud fit test in the Galaxy Wearable app to confirm you've achieved the ideal fit. We hope these tips enhance your experience. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Looks good but product not high quality
on April 17, 2025
Posted by: Venky
from Dallas
Expertise:Expert
Verified Purchase:Yes
One aide of the bud always not able to charge and if we take to service center they fix something and give back after 2 weeks again issue repeat. Fed up with product and service center as they are not able to replace item.
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Venky. We truly value your feedback and want to ensure you have the best experience with our products. For optimal performance, we recommend regularly cleaning the charging contacts of your Galaxy Buds3 Pro. A buildup of dirt or debris can sometimes affect charging, so using a soft, dry cloth to gently clean the contacts can make a difference. If this persists after doing so, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Look and sound are amazing!
on April 17, 2025
Posted by: Dave84037
from Utah
Expertise:Expert
Verified Purchase:Yes
These buds sound great! Either left, right or both, the sound and functions are spot on!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 18, 2025
Hey Dave! Thank you so much for sharing your fantastic review of the Galaxy Buds3 Pro! We're thrilled to see that you're loving the sound quality and functionality. The Buds3 Pro’s advanced audio technology truly delivers an immersive experience, and it’s great to know you’re enjoying it in either ear or both! With features like Adaptive Active Noise Cancellation and 360 Audio, it’s designed to provide an unparalleled listening experience that’s tailored to you. If you have any more feedback or need help with anything, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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