Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,988 Reviews)
Open Ratings Snapshot
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great sound and quality
on April 5, 2025
Posted by: duby
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Quality sound and great noise canceling ability. It's adaptive function is awesome allows background sound when turn off but ensures no background sound when turn on. Great device overall
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Duby! It's great to see that you're enjoying the high-quality sound and effective noise-canceling capabilities. The automatic audio adjustments, such as Ambient Sound, Adaptive Sound, and Active Noise Canceling, are designed to enhance your listening experience, whether you’re listening to music or taking calls. We’re glad you’ve found value in the adaptive function. Remember, you can also manually enable these options through the Galaxy Wearable app for added customization. Your feedback is appreciated, and we’re committed to making your experience with the Galaxy Buds3 Pro as enjoyable as possible! For any concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST EAR BUDS EVER!
on April 5, 2025
Posted by: Santista0088
[This review was collected as part of a promotion.] 10/10 sound quality!
9/10 battery life
9/10 comfortability
100% recommended!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
We appreciate your candid feedback, Santista. It sounds like you're really enjoying the Galaxy Buds3 Pro, and that's wonderful to hear. The sound quality seems to be a big highlight for you, and it's great that the battery life and comfort are also meeting your expectations. The Buds3 Pro are designed to make life easier, and it’s clear they’re doing just that for you. It’s nice to know you’d recommend them to others, which shows how much you value their performance. Thanks for sharing your experience once again. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Right bud don't connect and keep connection.
on April 5, 2025
Posted by: SamsungGR
[This review was collected as part of a promotion.] Only the left bud pro able to answer the call and keep connection.
The left side not.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. If only one bud is staying connected, you can try restarting them by placing both buds in the charging case, closing the lid, and waiting for the LED light to go out. Once the light is off, remove the buds and ensure they are properly synced. To sync the buds, touch and hold both touchpads for seven seconds while they are in the case. The LED light should flash green and then return to its original color. After this, reconnect the buds using your phone's Bluetooth settings. These steps should help restore full functionality. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new galaxy buds3 pro
on April 5, 2025
Posted by: GerardG2025
[This review was collected as part of a promotion.] The new Galaxy Buds represent a significant technological advancement. Their design is unique and aesthetically pleasing. The illumination features are particularly beneficial during nighttime activities like running. The earbuds provide a comfortable and secure fit. The noise cancellation is exceptionally effective in my demanding environment—a dance studio—allowing for undisturbed choreography even with loud music in adjacent rooms. The seamless integration with the Wear app is also noteworthy. While the ambient sound control functions are generally excellent, I observed a momentary hesitation in transitioning between quiet and noisy environments in an auditorium setting. Overall, I am highly satisfied. I look forward to testing the live translation feature, particularly given my location in the predominantly Hispanic city of El Paso, Texas.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for sharing your positive feedback on the Galaxy Buds3 Pro, Gerard. The Galaxy Buds3 Pro combines innovation and design in a stylish way. The new Blade Lights improves visibility during nighttime activities like running. Their snug and comfortable fit makes them excellent for active use. The Adaptive Noise Control, which uses Galaxy AI, effectively cancels noise even in places like dance studios. You can easily connect them with the Galaxy Wearable app, which adds convenience. The Real-Time Interpreter feature is great for live translation in multilingual situations. Once again, we appreciate your insights! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Black and blue head phones
on April 5, 2025
Posted by: Jihijijiijjj
[This review was collected as part of a promotion.] I love thsrs head phones they will work good for you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound
on April 5, 2025
Posted by: Dickie
[This review was collected as part of a promotion.] Easy and convenient to operate. Sounds great! Easy to control.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Dickie! We love to see that you find them easy and convenient to operate, as we designed them for a seamless user experience. The enhanced sound quality is something we’re particularly proud of, and it’s great to know you’re enjoying it! If you have any more thoughts or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds and amazing sound
on April 5, 2025
Posted by: Tcut944
[This review was collected as part of a promotion.] I upgraded from the buds live and the difference is so clear. The sound is great and crystal clear
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! It’s fantastic to see that you’re enjoying the sound quality after upgrading from the Buds Live. The clarity and richness of the audio truly elevate the listening experience. Have you had a chance to explore AI features, such as voice commands? They really enhance convenience, allowing you to control your audio experience effortlessly. Plus, with adaptive noise control, you can tune out distractions and immerse yourself in your favorite tracks even more. For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but flawed
on April 5, 2025
Posted by: dfish1608
from Portland, OR
Expertise:Intermediate
Verified Purchase:Yes
The buds sound great but for those of us with fat fingers they are not very user friendly I keep dropping them because they do not fit easily back into the case.
I would recommend this to a friend!
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 7, 2025
Hi Dfish1608! Thank you for sharing your feedback about the Galaxy Buds3 Pro. It’s great to see that you’re enjoying the sound quality. To make handling and storing the earbuds easier, you can insert each earbud into the case by aligning them with their respective slots and placing them gently until they lock into place magnetically. Ensuring the correct placement of the earbuds can help prevent them from slipping out of the case. Your insights are valuable and we hope to hear more from you in the future. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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