Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Let me start by saying I have several samsung products. But these ear buds have left me very disappointed. To me the worst part is the sound quality. At a low volume it sounds good but if you turn it up they start to distort. I used them the other day to mow and even with the sound canceling on I could still hear my push mower. Also the battery life is poor. They only last for about 5 hrs. Before I have to recharge. I should have kept the buds+ i traded in and not got these.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, April 8, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Derick. The Buds3 Pro is designed to provide high-quality sound and multiple noise control modes, including Adaptive, Active noise canceling, and Ambient sound, which can be customized through the Galaxy Wearable app. To ensure optimal noise cancellation and sound quality, it is important to wear the buds properly and select the ear tips that fit securely in your ears. If the included tips are not fitting correctly, replacing them with ones that suit your ears might make a difference. It is also a good idea to explore the Galaxy Wearable app for personalized sound settings to enhance your experience. Your feedback is valuable and helps us make improvements. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I have ever tried
on April 5, 2025
Posted by: Suri1friends
[This review was collected as part of a promotion.] These are Best ear buds I have ever owned or tried. They sound great and microphone quality is awesome either. One issue i had with these buds are, my left ear buds is keep coming off, this could be one of those "me" issue. But nonetheless, great value
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, huge upgrade from the buds 2 pro
on April 5, 2025
Posted by: Servo91
[This review was collected as part of a promotion.] I was on the fence with the stems from the buds 3 pro, but they fit amazing and sound quality is great. All the features in the app to customize them, makes these a great product.
Value
5
Written by a customer while visiting Samsung US
Posted by: BAYO
from Texas
Expertise:Expert
Verified Purchase:Yes
I love it. Auto sound control. Clear sound even in a noisy environment, you can hear clearly. Thank you 😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles
from New mexico
Expertise:Intermediate
Verified Purchase:Yes
Best buds ever. Really cancels out noise. I love them oone can hear your background.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Damaso
from Mcallen Texas
Expertise:Intermediate
Verified Purchase:Yes
I have had them for about 2 months, they work great. They auto switch from ambient to noise canceling if I start talking with them on. What a time to be alive, aye?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ive ever purchased!!
on April 5, 2025
Posted by: Ladylove
[This review was collected as part of a promotion.] Very much improved compared to the galaxy 2 buds, and with the active noise cancellation and 360 degree makes great for working out and streaming apps on your tablet or laptop. Wireless charging is a plus! But the battery life is super good, a full charge last up to 6 hours without noise cancellation on and 5 with it off. And they are super comfortable and also come with extra buds for the perfect fit!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on April 5, 2025
Posted by: Bobbydigital
[This review was collected as part of a promotion.] This buds are not good compared to the original buds pro that are way better in sound quality and battery life so I would recommend those over these.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Thanks for taking the time to share your thoughts about the Galaxy Buds3 Pro, Bobby. While we understand that personal preferences may vary, the Galaxy Buds3 Pro offers several exciting upgrades compared to earlier models. These include features like Adaptive Noise Control, which enhances your listening experience by allowing you to filter out unwanted sounds or let in ambient noise when needed. The Buds3 Pro also features high-resolution Ultra High-Quality audio support (24bit/96kHz) and an Adaptive Equalizer with Galaxy AI that adjusts audio based on how the buds sit in your ears for a tailored experience. In terms of design, the Galaxy Buds3 Pro have been completely reshaped for a more comfortable and secure fit, making them ideal for immersive listening. With advanced pinch controls, you can easily pause, skip tracks, and adjust volume without reaching for your device. Thank you for sharing your feedback. Your insights are very much appreciated and helps us continue improving! For any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US