Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,988 Reviews)
Open Ratings Snapshot
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Buds pro 3 quality
on April 4, 2025
Posted by: Richie
from Upstate NY
Expertise:Intermediate
Verified Purchase:Yes
Love the sound quality and the he battery last quite a long time. I like how the sound drops when talking automatically.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 4, 2025
Thank you so much for your review, Richie! I’m thrilled to hear that you love the sound quality of your Galaxy Buds3 Pro and are impressed with the long-lasting battery life. It's great to see that you noticed the automatic sound drop when you're talking to someone. With options like Ambient sound, Adaptive sound, and Active noise canceling, you can enjoy perfect audio whether you’re listening to music or on a call. If you want to customize your experience even further, you can always explore the Galaxy Wearable app to manually enable these options to suit your preferences. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love these ear buds
on April 4, 2025
Posted by: Alby357
[This review was collected as part of a promotion.] People can actually hear you and the noise cancellation is awesome , they are light and comfortable and look stylish they have been ny favorite so far
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Hey Alby! It’s great to see that Galaxy Buds3 Pro are your favorite buds so far! We love to see that you mentioned how clear the sound is, and it’s wonderful that people can hear you so well during calls as well. The noise cancellation seems to be working perfectly, letting you stay focused on what you’re listening to. The lightweight design makes them easy to wear, and the stylish look must be a nice bonus. It’s clear why these are your favorite! Thanks for sharing your experience once again. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I'm going to try in store from now on
on April 4, 2025
Posted by: Anonymous
from Las Vegas
Expertise:Expert
Verified Purchase:Yes
Feels like a downgrade from the FE. I've also purchased the buds plus and those fit better.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 8, 2025
It's great to hear from you, Roy. We appreciate you sharing your feedback about the Galaxy Buds3 Pro. While preferences regarding fit and sound quality may vary, the Buds3 Pro offers several enhancements designed to improve the listening experience. These upgrades include Adaptive Noise Control and an Adaptive Equalizer with Galaxy AI, which tailors the audio based on how the buds are positioned in your ears. The Buds3 Pro comes with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. The Buds3 Pro also features lossless Ultra High-Quality audio support at 24bit/96kHz and Super Wideband call support, which enhances call clarity. Additionally, their new design provides a snug fit for immersive listening. Your input is appreciated and will help us continue refining our products to meet users' needs. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Clear sound
on April 4, 2025
Posted by: KingZeus
[This review was collected as part of a promotion.] Great clean sound. Great mic clarity. Cost is higher than I would prefer but good quality product.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for sharing your feedback with us, KingZeus. We're pleased to see you're enjoying your experience with the Galaxy Buds3 Pro. The Buds3 Pro delivers premium sound quality, offering a clean and immersive audio experience. Their microphone clarity ensures that calls and voice commands come through clearly, even in busy environments. The advanced features like Adaptive Noise Control and long-lasting battery life make them a worthwhile investment for those seeking exceptional performance. It's great to see you're enjoying the quality they bring! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and sound
on April 4, 2025
Posted by: goyo1234
[This review was collected as part of a promotion.] Clear sound enhancing my unilateral hearing loss, good music range and equalizer to customize sound.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro! The Buds3 Pro is designed to deliver a premium audio experience, and it's wonderful to see how they're enhancing your unilateral hearing loss. With features like Adaptive Equalizer powered by Galaxy AI, the earbuds adjust audio based on how they fit in your ears, ensuring the best sound quality for your needs. The wide music range and customizable equalizer let you tailor the sound to your preferences, making every listening experience truly unique. It's great to know they're making such a positive impact for you! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Please update with touch contols
on April 4, 2025
Posted by: Delta bravo
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Seem to be very good! Sound is amazing, I miss the touch to pause, double tap, and triple tap feature on previous models. Not to keen on the pinch to pause end calls etc and slide up down for volume.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 15, 2025
It's great to hear from you, Delta. We appreciate your feedback regarding the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers impressive sound quality, and we're glad to see you're enjoying them. While the pinch-to-pause and swipe gestures are new features, they do replace the touch-to-pause, double-tap, and triple-tap options from previous models. The pinch controls allow you to play or pause music, answer or end calls, and even switch songs with double or triple pinches. The swipe gestures make adjusting the volume easily by sliding your finger up or down. These changes aim to enhance usability, but it's understandable that transitioning from older models might take some getting used to. Your feedback is very much appreciated. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THE BUDs25
on April 4, 2025
Posted by: Budsprospros
[This review was collected as part of a promotion.] I recently bought the white bud pro3. They are a excellent product, the look the feel and the quality are super.
The only thing that needs a little work are the ear tips the three they send just don't fit completely right to get a good seal in your ear.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro. We love to see that you're really enjoying your new Buds3 Pro! Their look and feel are sensational, and it’s great that their quality meets your expectations. Regarding the ear tips, finding the right fit is so important for comfort and getting the best sound. The Buds3 Pro comes with three sizes, but sometimes they might not feel quite right. You might want to try adjusting them or using the fit test in the Galaxy Wearable app to help find the best seal. It’s clear you love the buds overall. Thanks for sharing your thoughts about the ear tips as well. Feedback like yours really helps improve things! If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality
on April 4, 2025
Posted by: Millie757
[This review was collected as part of a promotion.] The now brief feature is awesome and can use these so much easier than the last model
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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