Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,988 Reviews)
Open Ratings Snapshot
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Awesome
on April 2, 2025
Posted by: Anonymous
from Aberdeen, NJ
Expertise:Intermediate
Verified Purchase:Yes
The earbuds are really cool, they sound very clear and easy to control.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Thank you so much for sharing your feedback with us, Francis! We're ecstatic to see that you're enjoying the Galaxy Buds3 Pro. The enhanced 2-way speaker system truly brings music to life with remarkable detail, and we’re glad you’re experiencing that crystal-clear clarity. Our powerful dual amp minimizes distortion, ensuring every note sounds just as it should. It’s fantastic that you’re finding the controls easy to use! With just a simple gesture, you can manage everything without having to reach for your phone. Plus, our design ensures that the earbuds stay securely in your ears, even while you're active. We hope that you continue to enjoy your listening experience! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Significant improvement from buds2 pro
on April 2, 2025
Posted by: monk
Verified Purchase:Yes
Rivals Pixel buds pro 2 in passthrough and noise cancelling. Touch controls are easy to use. Some people say the stem design is terrible, probably because it makes them look like air pods knock offs, but I like it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for sharing your thoughts! It's great to get your perspective on the design of the Galaxy Buds3 Pro. We believe the unique shape not only enhances comfort but also provides an excellent fit for longer listening sessions. You might really enjoy the Voice Detect feature, which seamlessly switches between Active Noise Cancelling and Ambient Modes. This means you can stay engaged in your surroundings without needing to take the buds off, making it perfect for moments when you want to chat or hear what's happening around you. Once again, thank you for sharing your feedback and we hope to hear more from you in the future. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds for life
on April 2, 2025
Posted by: Chubbycub
[This review was collected as part of a promotion.] I love these!! I've used Samsung Buds since they were first introduced and these are by far my favorite. I love that they seamlessly integrate with my galaxy phone and watch. The sound quality is excellent and I much prefer the new style. They stay in my ears much better whether I'm relaxing by the pool or working out at the gym. I've even worn them in the shower with no problem. I work from home and use them for most of the day and don't experience ear fatigue. I look forward to how they can improve these.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro! It’s wonderful to see that you've been a fan since the beginning and that these are your favorites! We’re glad to see that they seamlessly integrate with your Galaxy phone and watch, making your daily routine easier. We love that the new design provides such a snug fit, whether you're by the pool or at the gym. The sound quality is something we prioritize, and it's awesome that you're enjoying it. Your feedback is invaluable as we continue looking for ways to improve. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its cool
on April 2, 2025
Posted by: Its cool
Verified Purchase:Yes
I say they are good but sometimes the left earbud doesn't want to charge i hope its just a dust issue
Response from Samsung USBy R&R Team, April 17, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're glad you think they’re good so far. If you're facing challenges with the left earbud, it might be caused by dust on the contacts. Try gently cleaning both the earbuds and the charging case with a soft, dry cloth. We want you to fully enjoy all the features, like Active Noise Cancellation and great sound quality. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Hard
on April 2, 2025
Posted by: Mayte
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Its hard to answer the phone calls and always request to put both earphones when you stay on a call
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Mayte. It's great to get your feedback and experiences. Regarding phone calls, it is not required to wear both earbuds for call handling, though wearing them together can enhance the audio quality and performance of features such as noise control. To answer calls, you can use the pinch gesture on the earbuds. Simply pinch once to answer or end a call. If this persists, please be sure to reach out to us at Samsung Support. We appreciate your insights and hope this enhances your experience with the Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it.
on April 3, 2025
Posted by: ebby c
from Detroit mi
Expertise:Intermediate
Verified Purchase:Yes
I love it. I use it for workout and it never falls out my ears
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Ebby. The Galaxy Buds3 Pro are a great choice for workouts! Their redesigned shape ensures a snug and secure fit, so they stay in place even during active movements. With premium sound powered by Galaxy AI and Adaptive Noise Control, they deliver an immersive audio experience while keeping you focused on your workouts. It's awesome to see that these are working out for you. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Louder
on April 3, 2025
Posted by: Mary
Verified Purchase:Yes
They are great earbuds. I just wish they was louder.
Response from Samsung USBy R&R Team, April 17, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Mary. The Buds3 Pro are designed to deliver high-quality sound with enhanced two-way speakers and dual amplifiers, providing an immersive listening experience. Using the equalizer feature in the Galaxy Wearable app allows you to customize the sound profile to your preferences, which may help enhance the audio experience. Your feedback is valuable, and we appreciate you sharing your experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing all around
on April 3, 2025
Posted by: John88
[This review was collected as part of a promotion.] I have small ears and I love how they stay in no matter what. I have had every single pair of Samsung headphones since the original Icon X and these are the best fitting and best quality. These have premium look and sound, ANC is top notch and call quality has been drastically improved. The touch gestures are simple to use and it seamlessly connecting to my other Samsung products make this a vital in the Samsung ecosystem.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thank you so much for your awesome review of the Galaxy Buds3 Pro, John! We’re thrilled to see that you love the fit. It’s great that they stay in place for you during all your activities! We’re really glad you’ve experienced the premium look and sound quality we aim for with these headphones. Our active noise cancellation (ANC) feature is designed to give you an immersive listening experience, so it’s fantastic to hear you're enjoying it. !It's great to know that you’re finding the call quality has improved significantly. Thanks for sharing your thoughts, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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