Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Impressed
on April 2, 2025
Posted by: RamonP
[This review was collected as part of a promotion.] I don't think samsung does enough to promote how good these buds really are! Two months in, and i'm still learning new features! Battery life is great! No complaints!
Value
5
Response from Samsung USBy R&R Team, April 18, 2025
It’s great to see how much you’re enjoying the Galaxy Buds3 Pro, Ramon! The Buds3 Pro is packed with impressive features that make it stand out. With premium sound powered by Galaxy AI and Adaptive Noise Control, they offer an exceptional listening experience. The intuitive pinch controls and real-time AI features, like translation interpreter and quick voice memos, add convenience and functionality. Plus, the 53mAh battery ensures long-lasting performance, giving you plenty of time to explore all the features. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great performing buds with value for the money
on April 2, 2025
Posted by: EfrainD
[This review was collected as part of a promotion.] Utilizing the buds with the Samsung galaxy s24 Ultra is an great experience. The integration is seamless and easy to use. Battery life lasts me a couple of days with normal use and have no problems enjoying videos, music, social media and even making calls.
There are minor things to be careful when using these buds. You need to fin the perfect fit with the silicone tips. Samsung provides different sizes for you inside the box but unfortunately for me I had to look for a different size fit.
The use of tactile function for volume is amazing. When trying to use the click function there is a specific spot in the buds that has to be pressed which can be a bit awkward at first but works great when use to it.
Overall with the quality to price in addition to offers from Samsung these buds are a great purchase you will enjoy for a long time and I am excited to see how they can improve on these.
Value
4
Response from Samsung USBy R&R Team, April 17, 2025
Hey Efrain! Thanks for taking the time to share your feedback with us. It's great to see how much you're enjoying your Galaxy Buds3 Pro, especially when paired with the Samsung Galaxy S24 Ultra! The seamless integration and ease of use truly enhance the experience, making it effortless to enjoy videos, music, social media, and calls. The long-lasting battery life, providing up to 30 hours with the charging case, ensures you can use them for days with normal use. Finding the perfect fit with the tips is essential for comfort and optimal sound quality, and while we include multiple sizes in the box, it's great that you found a solution that works for you. The tactile volume control is indeed a thoughtful feature, and we understand that it may take a bit of getting used to. Your feedback highlights the excellent value and quality of the Buds3 Pro. Thanks for sharing your experience, and we hope to hear more from you in the future. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Hitesh doshi
from Newyork
Verified Purchase:Yes
Excellent and extra ordinary performance with great ability to stick into ears perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your amazing feedback on the Galaxy Buds3 Pro, Hitesh! We're pleased to see that you find the performance excellent and extraordinary. These buds are designed to create a seamless audio experience, allowing you to truly find your sound sanctuary. Additionally, we’re excited to share that with Samsung Health powered by Calm, you can teleport to a worry-free world. Whether it’s peaceful melodies from nature, white noise to enhance your focus, or relaxing ASMR, the Galaxy Buds3 Pro can help you elevate your mindfulness journey. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Antonio
Verified Purchase:Yes
Very comfortable sound is very good and the noise canceling is the best i love this buds
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for reaching out to us, Antonio. It's great to see how much you're enjoying your Galaxy Buds3 Pro! With their redesigned shape, they offer exceptional comfort for extended listening times. The premium sound powered by Galaxy AI ensures an immersive audio experience, and the Adaptive Noise Control feature lets you block out distractions effectively. It’s clear these earbuds are delivering everything you hoped for! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rh1234
Expertise:Beginner
Verified Purchase:Yes
Great Durability love the case and the fit in my ears
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for taking the time to share your thoughts with us, Rh1234. The Galaxy Buds3 Pro are designed with durability in mind, featuring an IP57 rating for water and dust resistance, making them reliable for everyday use. Their redesigned shape ensures a snug and comfortable fit. The sleek clear case adds a stylish touch while keeping your buds protected. We hope you continue to enjoy your buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
Must harder to adjust automatic volume and standby than buds 2.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Having issues with this product
on April 2, 2025
Posted by: Caribbeanlover1246
[This review was collected as part of a promotion.] The right ear bud just stop work im so disappointed with this right now
Value
2
Response from Samsung USBy R&R Team, April 3, 2025
Hey! We appreciate you reaching out to share your feedback on the Galaxy Buds3 Pro. The Buds3 Pro is built to deliver an incredible audio experience, and we understand your disappointment. If the right earbud has stopped working, there are some steps you can try to resolve this. Restarting the earbuds by placing them back in the case and closing the lid for about 7 seconds may help re-establish the connection. Ensuring the earbuds are charged for at least 30 minutes using a Samsung-approved charger can also be beneficial, as non-approved chargers may not provide optimal performance. Additionally, checking the charging contacts for any debris and cleaning them gently could improve functionality. If these steps do not resolve the issue, reaching out to Samsung Support online or via the Samsung Members App can provide further assistance tailored to your needs. These buds are designed with performance and quality in mind, and addressing these steps may help restore their full capabilities. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ivan
from Santa Teresa, NM.
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound, comfort and ANC, very good for anearbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
It's great to hear from you, Ivan. Thanks for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know you're enjoying the excellent sound quality and comfort they provide. The active noise cancellation really enhances the experience, doesn’t it? Adaptive Noise Control automatically assesses and reduces unwanted external noise like traffic, allowing you to focus on what you want to hear without any manual adjustments. We’re glad these features are making your listening experience even better! For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US