Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,988 Reviews)
Open Ratings Snapshot
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
I use it even while sleeping, it works great.
on March 26, 2025
Posted by: Avcidir36
[This review was collected as part of a promotion.] I use it even while sleeping, it works great.🤗🤗🤗🤗🤗🤗🤗🤗
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Avcidir36! We're stoked to see that they work great for you, even during sleep! Their comfortable fit and impressive sound quality are designed for anytime use. If you have any more thoughts or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best buds!
on March 26, 2025
Posted by: Maziaxxx
[This review was collected as part of a promotion.] Game changer!! Finally when in in NYC subway or on busy City streets nobody can here what's going on around me, but they can just hear me! They are so easy to navigate- voice comments are excellent working - just say " play music " or " stop music" to listen your favorite music on Spotify! Also you can choose your native language and buds will understand. They look so elegant with and modern.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Maziaxxx! We’re thrilled to see how much you appreciate their ability to keep your background noise out, especially in a bustling city like NYC. The voice commands are designed for effortless navigation, and we’re glad you’re enjoying the convenience of simply saying “play music” or “stop music.” We aim to make the listening experience as personal as possible. You will also love the sound quality because the Dual Amplifier allows the Galaxy Buds3 Pro to deliver lossless audio at an impressive 24-bit and 96kHz. This means your favorite music truly comes to life with rich and high-definition clarity. Plus, the elegant design completes the experience perfectly. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect sounds quality
on March 26, 2025
Posted by: dr29bart
[This review was collected as part of a promotion.] Nice looking pair of buds.
Excellent sound quality.
Does not perfect fit all ears.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 1, 2025
Hey Dr29bart! Thank you for your feedback on the Galaxy Buds3 Pro! We’re thrilled to see that you’re enjoying the look and excellent sound quality. We understand that getting the perfect fit is crucial for the best listening experience. To help you achieve that, we recommend checking out our tips link provided below. We want to ensure you get the most out of your Galaxy Buds3 Pro! If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sound
on March 26, 2025
Posted by: dropkickmaki
[This review was collected as part of a promotion.] These are great sounding headphones. I say better than the air pods pro, amd more comfortable. Work great with my S15 Ultra
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re thrilled to see that you find them more comfortable and better sounding than other options out there. With our first-ever planar tweeter and dual amp, the Buds3 Pro really redefine your listening experience. It’s great to know you’re enjoying the crystal-clear clarity with our enhanced 2-way speaker and 24-bit CODEC while using them with your S15 Ultra. If you have any more feedback or experiences to share, please be sure to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Pro or semipro
on March 26, 2025
Posted by: Pixelover
[This review was collected as part of a promotion.] The buds pro 3 seem like their always about to fall out of my ears. Touching them to adjust always ends up making a change to volume. Doesn't seem loud enough. Charging the case seems like I have to take it buds out to quickly charge the case. I'm sorta happy I didn't get a watch.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 27, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro. Achieving a secure and comfortable fit can make a significant difference in the overall experience. To improve the fit, ensure the earbuds are inserted correctly by aligning the imprinted direction marks facing you and orienting the microphone toward your mouth. Gently rotate the earbuds left or right to help them sit securely in your ears. You can also perform a fit test using the Galaxy Wearable app to ensure the earbuds are properly positioned and achieving the best seal. If needed, try using the interchangeable ear tips provided to find the size that offers the most comfort and sound isolation. For a louder audio experience, consider using the equalizer settings in the Galaxy Wearable app to customize the sound to your liking. Your feedback is essential and helps shape future improvements. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The buds are one of if not the best one I have
on March 26, 2025
Posted by: silvedx186
[This review was collected as part of a promotion.] The sound quality of the buds 3 pro is very good and clear paired whit the adaptive noise canceling makes listing to music very fun
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
It's great to hear from you, Silvedx186. Thank you so much for your review! We always look forward to hearing from our customers and getting your insights. We’re thrilled to know you’re enjoying the sound quality of the Galaxy Buds 3 Pro. The enhanced two-way speaker design, paired with the dual amplifier, elevates the audio experience, providing crystal-clear sound across all frequencies. Plus, with support for ultra high-quality audio at 24bit / 96kHz, you can appreciate every detail in your music like never before. Combining that with adaptive noise canceling transforms your listening experience, making it not only enjoyable but also immersive. We’re glad you’re having so much fun with your buds! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent sound quality
on March 26, 2025
Posted by: bcsquared
[This review was collected as part of a promotion.] Excellent sound quality and features. I love being able to control the volume, skip ahead, go back, and change listening modes all from a single bud.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you so much for your thoughtful review! It's great to see that you're enjoying the sound quality and features of the Galaxy Buds3 Pro. It’s great to know that the convenience of controlling volume, skipping tracks, and switching listening modes from a single bud has enhanced your experience. Regarding the new pinch controls, they truly take intuitive listening to the next level. With just a pinch of the bud, you can adjust your audio without needing to take out your device. This hands-free functionality makes it so much easier to stay in the moment, whether you’re working out or on the go. The swipe gestures are also designed for effortless navigation. A simple swipe allows you to adjust volume levels with ease. It’s all about making your listening experience as smooth and enjoyable as possible so you can focus on what you love without interruption. Thank you again for sharing your thoughts, and we hope you continue to enjoy everything the Galaxy Buds3 Pro has to offer! Please be sure to reach out to us at Samsung Support if you have any questions or concerns. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best buds yet!
on March 26, 2025
Posted by: Cerissa
[This review was collected as part of a promotion.] I'm a total Samsung nerd and always have to have the latest and greatest that so l Samsung comes out with. I have 4 pairs of these buds...I know, but in my defense it's really good to have extras! The seamless connecting to my S25 Ultra and Galaxy watch ultra really make my life a while lot easier. I encourage you to buy, the sound of top notch and the batteries are good as well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you so much for sharing your enthusiasm about the Galaxy Buds3 Pro, Cerissa! It’s fantastic to hear how well they connect with your S25 Ultra and Galaxy Watch Ultra, making daily life easier. We also think you’ll love exploring Auracast! With this feature, you can share your sound with those around you by connecting multiple pairs of Buds to your TV or smartphone. It’s perfect for creating memorable experiences with friends during silent discos or movie nights. If you ever need any assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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