Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,988 Reviews)
Open Ratings Snapshot
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Buds3 Pro Are Great!
on March 25, 2025
Posted by: logman
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro deliver impressive sound quality, thanks to their dual drivers that provide rich bass and clear highs. However, they occasionally face issues like ANC randomly turning off during windy conditions, which can be frustrating. Still, overall, they offer great audio performance for the price.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 7, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Logman! It’s great to see that you find their sound quality impressive. With our first-ever planar tweeter and dual amp, these earbuds truly redefine the listening experience, allowing you to capture intricate details through an enhanced 2-way speaker. We understand the frustration with ANC concerns during windy conditions. Please be sure to check and make sure that your buds are up to date with the latest software. Our goal is to minimize distortion and deliver crystal-clear audio with the 24-bit CODEC, and your feedback is valuable as we work to improve the overall experience. We hope you enjoy all the features the Galaxy Buds3 Pro has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These buds are amazing!
on March 25, 2025
Posted by: kasenjane
[This review was collected as part of a promotion.] I traded in my airpods 2 for these and they are a HUGE upgrade, the noise cancelling is top tier, as is the audio. My favorite features are if the buds detect sirens or voices, it will switch your listening mode from nocie cancellation to adaptive, if you enable this. You can also add a shortcut to start live tranlations. I bought these for my plane ride, and the noise cancellation did its job.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Kasenjane! It’s fantastic to see that you’ve noticed such a significant upgrade in noise cancellation and audio quality. The automatic switching feature when detecting sirens or voices is designed to help keep you aware of your surroundings while still enjoying your listening experience. We're glad to know it performed well during your plane ride! If you have any other thoughts or questions about the Buds, feel free to share them with us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The future is today.
on March 25, 2025
Posted by: Petekhalifa
[This review was collected as part of a promotion.] The noise cancellation technology for these Buds 3 Pros is really awesome. It blocks distractions from the outside very effectively, allowing total immersion in music or calls. It is surprising how a small device can create an oasis of tranquility in the middle of the bustle. This function is intelligently adapted to the environment, which is a great advantage. It offers a premium, seamless listening experience.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for your honest feedback on the Galaxy Buds 3 Pro, Pete! It’s great to know that you’re enjoying the exceptional noise-cancellation feature. Our adaptive sound technology really helps create a personalized listening experience by adjusting to your environment seamlessly. We're glad the Buds are providing you with that oasis of tranquility, allowing you to fully immerse yourself in music or calls. Thank you for being part of the Samsung family! If you ever need anything or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest features
on March 25, 2025
Posted by: BigDawg42
[This review was collected as part of a promotion.] Audio eraser...Great sounds. The best I've ever paid for
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Low Quality Material
on March 25, 2025
Posted by: Roger V
from Mexico
Expertise:Intermediate
Verified Purchase:Yes
Material feels cheap as is painted plastic ( case )
No, I would not recommend this to a friend.
Features
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 26, 2025
It's great to hear from you, Roger. Thank you for sharing your feedback on the Galaxy Buds3 Pro. We see that you had some concerns regarding the materials used to make these buds. The body of the Galaxy Buds3 Pro is made from polycarbonate (PC), a durable and lightweight material commonly used in premium electronics. The speaker mesh incorporates aluminum (AL) and stainless steel, which are known for their strength and resistance to wear. While the polycarbonate material may feel different from metal or other finishes, it is chosen to balance durability and portability. Samsung ensures that all materials used in the Galaxy Buds3 Pro comply with international safety and environmental standards, undergoing rigorous testing for quality and comfort. We value your input and hope to hear more from you in the future. If you have any further questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds eveer
on March 25, 2025
Posted by: Nemesis
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 offer an impressive blend of performance, comfort, and advanced features. The sound quality is exceptional, with deep bass and crisp highs, making them perfect for music lovers. Active Noise Cancelling (ANC) works efficiently, blocking out ambient noise for a more immersive experience. The fit is snug and comfortable, thanks to multiple ear tip sizes, making them ideal for long listening sessions. The touch controls are intuitive, and the battery life is solid, offering up to 8 hours of playback with ANC on. Water resistance adds an extra layer of reliability for workouts or outdoor activities. The seamless connection with Samsung devices and the addition of spatial audio for a more dynamic listening experience elevate the overall value of these earbuds. Overall, the Galaxy Buds Pro 3 are an excellent choice for anyone looking for premium sound and features in a compact, stylish package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best headphones
on March 25, 2025
Posted by: Aser
Expertise:Intermediate
I bhought them 2monts ago they are great, best sound quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for your review, Aser! It's great to know that you're enjoying the Galaxy Buds3 Pro and their exceptional sound quality. One of the standout features is definitely the ability to customize your sound settings for different apps. With just a quick swipe down in the Quick Settings panel, you can easily adjust your EQ and noise control, ensuring you get the perfect audio experience for whatever you're listening to. Whether it’s 360 Audio on YouTube or a bass boost on Spotify. It’s all about making your listening experience unique to you! If you have any other feedback or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have earbuds!
on March 25, 2025
Posted by: RThomas
from Kannapolis, NC. 28083
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love these ear buds, the sound quality is top notch and the fit is just right.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2025
Hey RThomas! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! We love to see that you love them so far! The Buds3 Pro features dual amplifier technology, with independently controlled woofers and tweeters, which enhances sound quality for an immersive listening experience. It’s wonderful that the fit works well for you, as we designed these earbuds for comfort without compromising audio performance. If you ever have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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