Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,988 Reviews)
Open Ratings Snapshot
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Samsung galaxy earbuds pro 3
on March 23, 2025
Posted by: TheGreatKhan
[This review was collected as part of a promotion.] I always use samsung products, today i am going to talk about samsung galaxy earbuds pro 3 . I purchased it soon it came out. After few weeks use i experience a whistle sound in of the earbuds. I send it to samsung and they fixed the issue. Now its start whistle again. The earbuds doesn't fit in my ears even i tried all the included tips.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 24, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. The whistle sound you mentioned may occur if Active Noise Canceling, Adaptive, or Ambient sound modes are enabled and the sub-microphone, located on the top outer edge of the earbuds, is accidentally covered. This can happen while adjusting or putting on the earbuds, as the microphone may detect sound and produce a beeping or howling noise. Ensuring that the sub-microphone is not obstructed while handling the earbuds can help minimize this issue. For the fit, selecting the right-sized ear tips is key to achieving a secure and comfortable seal. Properly inserting the earbuds by aligning the directional marks (L for left and R for right) and slightly angling them can also enhance their stability. Additionally, regular cleaning of the earbuds helps maintain their performance and fit. We appreciate your feedback and hope these tips improve your experience with the Galaxy Buds3 Pro. If you have any further questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product had great features, battery life good
on March 23, 2025
Posted by: eagleschreiber1
[This review was collected as part of a promotion.] I've been impressed with the overall sound quality and comfort of wear. The enhanced features and audio control are very pleasing. I also have the pro bud 2 and this is a nice upgrade. The only negative is the noise canceling is not quite as good as on my Pro Bud 2
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the sound quality and comfort. It’s great to know that the enhanced features and audio controls are meeting your expectations, especially coming from the Buds2 Pro. For an even better experience, we recommend trying out the different ear tips that come with the Galaxy Buds3 Pro. Finding the perfect fit can significantly enhance both sound quality and active noise canceling, which might help address your concerns. We're dedicated to providing the best audio experience, so your feedback is invaluable. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buds 3 pro
on March 23, 2025
Posted by: Beatmode
[This review was collected as part of a promotion.] Ear slip problem everytime I'm chewing slides off my ear..
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 24, 2025
Hey Beatmode! Thank you for sharing your feedback about the Galaxy Buds3 Pro. To ensure they stay securely in place and provide maximum comfort, we recommend selecting the correct ear tips that fit snugly and eliminate any gaps between your ear and the earbud. This ensures optimal audio performance and prevents slipping. When inserting the earbuds, make sure to align the directional marks—L for the left ear and R for the right ear—and angle them slightly so the microphone points towards your mouth for improved sound quality. Rotating the earbuds forward or backward can help achieve a more secure fit, and running an earbud fit test through the Galaxy Wearable app will confirm if they are seated properly. Regular cleaning is also important to maintain their fit and overall performance. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest. Let us know if there’s anything else we can do to assist! If you need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The only in the ear earbuds that are comfortable
on March 23, 2025
Posted by: KenFire
from Colorado Colorado Springs
Expertise:Intermediate
I've had these headphones for about 2 weeks and I can tell you this they're pretty good health headphones. I love the way they fit in my ear.And I also love the features that come equipped with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 9, 2025
Hi there, Ken! Thank you for your feedback on the Galaxy Buds3 Pro. It's great to see that you've found them to be a great fit and that you love the features. Designed for true audio lovers, these earbuds come with a comfortable new shape and improved hardware that truly deliver the high-resolution audio experience your ears have been craving. We’re elated to see they’ve met your expectations in both comfort and performance! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds.
on March 23, 2025
Posted by: Ijustworkhere
[This review was collected as part of a promotion.] The buds work exactly how they should. I open the case pop them in and I'm good for 6-10 hours (depending on volume). All around great buds
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro! It's great to see that you’re enjoying their performance. With up to 26 hours of playtime on a single charge and up to 30 hours with the fully charged case, you can truly maximize your listening experience. If you're looking for ways to extend that battery life even further, consider keeping the earbuds in the charging case when they're not in use, and make sure the case is closed. Additionally, you can adjust the notification settings using the Galaxy Wearable app on your phone, or if you're on iOS, check the Galaxy Buds app for similar options. This can help you conserve battery power for those times when you need it most. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has unique capabilites
on March 23, 2025
Posted by: Zach123
[This review was collected as part of a promotion.] Seamless actions all throughout apps, very fun and accessible music features, great design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3
on March 23, 2025
Posted by: Maria A
from Ontario CA
Expertise:Beginner
Verified Purchase:Yes
These are the best ear buds ever the noise reduction quality is excellent so comfortable to. They are the best.
Response from Samsung USBy R&R Team, May 8, 2025
Thank you for your review of the Galaxy Buds3 Pro, Maria. It’s awesome that you find them to be the best earbuds ever! We designed them with a focus on delivering exceptional sound quality, and it’s great to know the noise reduction feature has been effective for you. Comfort was also a key aspect of the redesign, ensuring they stay in place for a long-lasting immersive listening experience. Your feedback is truly appreciated . If you have any questions or cocnerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3pro are amazing
on March 23, 2025
Posted by: EcosystemSam
[This review was collected as part of a promotion.] Buds3pro has a great sound and easy to use from the controls on the buds themselves to the voice commands, perfect when working out or working on a forklift and my hands are covered in grease I can use the voice commands and it responds quickly to answer calls, change songs or videos. Another feature I really light is the lighting on the buds at night I like to go for a walk or do some running and it's a peace of mind that I'm visible vs not having anything. Would recommend 100%
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 8, 2025
Thank you for sharing your fantastic review of the Galaxy Buds3 Pro! It’s wonderful to see that you’re enjoying the sound quality and the convenience of the voice commands, especially during your workouts and daily tasks. We’re also glad that you appreciate the the blade light feature. Your safety while being active at night is important, and we’re happy to provide that peace of mind. Your recommendation means a lot, and we hope you continue to enjoy your Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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