Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anthony
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
They are overall good headphones but don't stay in my ears after prolonged listening. Also they appear to have an off gassing smell that won't go away. I've cleaned them and they still have a paint or other type of smell.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your candid feedback about the Galaxy Buds3 Pro, Anthony. We’re glad to see that you find them to be good headphones overall, and we appreciate your detailed insights. Regarding the fit, the Galaxy Buds3 Pro are designed with different-sized ear tips to help users achieve a secure and comfortable fit. To improve stability during prolonged use, ensure the earbuds are positioned correctly by checking the directional markings (L for the left ear and R for the right ear). Insert the earbuds gently and rotate them forward or backward until they sit snugly in your ears. For the smell you mentioned, the materials used in the Galaxy Buds3 Pro, such as polycarbonate and other safe components, comply with international safety standards. Occasionally, new devices may exhibit a temporary odor due to the manufacturing process. To help minimize this, ensure the earbuds are kept clean and dry by wiping them with a lint-free, soft cloth lightly dampened with clean water. Avoid using soap or chemical cleaners, as they can react with the materials. Allow the earbuds to air out in a well-ventilated area to reduce any lingering odor. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my buds 3 pro
on March 17, 2025
Posted by: Liquidfire
[This review was collected as part of a promotion.] I wear them all day at work. Love the upgraded version of the buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sheikh
from Albuquerque NM
Expertise:Expert
Verified Purchase:Yes
Sound quality is not good not happy with sound quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, March 18, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Sheikh. We always look forward to hearing from our valued customers. We understand the importance of sound quality when choosing earbuds, and we appreciate your honest feedback. The Buds3 Pro are designed to deliver a rich and immersive experience, To enhance your sound quality, we recommend utilizing the Galaxy Wearable app, which offers customizable equalizer settings. By adjusting the equalizer, you can tailor the sound to better match your preferences, whether that’s enhancing bass, treble, or achieving a balanced sound profile. Once again, we appreciate your honest feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Buds to Buds3 Pro
on March 17, 2025
Posted by: Zeldaha
[This review was collected as part of a promotion.] I have the Galaxy original buds and honestly, there was nothing wrong with them. With the difference in technology, I was just ready for an upgrade. The sound quality is fantastic. The app settings feel a little clunky and the placement of the touch input on the buds themselves are awkward. I wish the bar for the touch settings wasnt so close to your face. However, overall, the sound makes up for the awkward placement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Don't think just buy them
on March 17, 2025
Posted by: Godhiboy
[This review was collected as part of a promotion.] The buds 3 pro are perfectly fit in my ear and they don't slip out there's times I will forget about it that's how comfortable they are and the sound quality is so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pro 3 Buds
on March 17, 2025
Posted by: SGreer
[This review was collected as part of a promotion.] I received the ear buds and love them. I work at night in a noisy environment and they are great for blocking distracting conversations. They were very easy to set up on my devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New headphones
on March 17, 2025
Posted by: 56gohardorgohome
[This review was collected as part of a promotion.] I had to help on the camera before.These were a little bit more accurate as far as the sound of movement and, the head movement, but I feel like they could have been a little bit louder
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
they were astonishing....
on March 18, 2025
Posted by: Shawn69
[This review was collected as part of a promotion.] the bud pro 3 were seamlessly easy fit and were amazing by the very first use....music i listen was so much better....thanks samsung.
Value
5
Written by a customer while visiting Samsung US