Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,031 Reviews)
Rating breakdown 14,031 reviews
5 Stars
9,602
4 Stars
2,296
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best ever buds
on March 17, 2025
Posted by: Hotrod71
[This review was collected as part of a promotion.] Superior sound quality at a reasonable price. They are used friendly and fit snuggly and comfortably in the ear. Overall I'm thrilled with these. Great job!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 Pro?
on March 17, 2025
Posted by: Zcultmike
[This review was collected as part of a promotion.] The audio quality of the model 3 earbuds is exceptional, exceeding expectations in terms of comfort. However, charging reliability presents some challenges; inconsistent charging may occur if the earbuds are not properly positioned within the case, or if the case itself is not upright.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great audio. Only thing is changing songs is not e
on March 17, 2025
Posted by: Sullyj
[This review was collected as part of a promotion.] Love the audio just changing songs feature isn't great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on March 17, 2025
Posted by: SuperRep01
[This review was collected as part of a promotion.] Seamless actions across devices instantly
connects to you devices and great battery
and sound
connects to you devices and great battery
and sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy of use
on March 17, 2025
Posted by: Loveprobud
[This review was collected as part of a promotion.] Best earbuds I ever had. The buds sit perfectly in my ear and last a very long time before a recharge is needed.
Normally I use them for listening to music and media. What I like the most is the ability to cancel the noises around when other are talking in my presents and a quick recharge.
Normally I use them for listening to music and media. What I like the most is the ability to cancel the noises around when other are talking in my presents and a quick recharge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but build quality could be better.
on March 17, 2025
Posted by: JoeMojo
[This review was collected as part of a promotion.] They work and sounded great but after a few months of working out in them, the left ear bud stopped working sent it in for warranty repair they claimed it had water damage sent it back and now the case and both ear buds don't work. So I would say good product if you don't plan on working out with them. seamless actions across apps for sure never had any issues with the software connects very easily and the touch features work great even connects to my Galaxy watch ⌚
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Hey there JoeMojo,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Sound Experience
on March 17, 2025
Posted by: HeresJohnny
[This review was collected as part of a promotion.] The sound of the Buds3 Pro is amazing. They are crystal clear on calls. Music really comes to life. In fact, I use these when I watch TV because they catch everything!
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthew
Verified Purchase:Yes
Work perfectly with my S25 Ultra, and the ambient sound is amazing! I can listen to people around me and music at the same time very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US