Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ken with 3 letters
Verified Purchase:Yes
There's no noise control and they offer no control over the audio. They sound good but they're still overpriced.
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Ken. We’re glad to see that you’ve found the sound quality to be good, as these buds are designed to deliver a rich and immersive audio experience. The Galaxy Buds3 Pro include several audio customization features accessible through the Galaxy Wearable app. Within the app, users can adjust the equalizer settings to create a personalized audio profile. This allows you to tailor the sound to your preferences and enhance your listening experience. Additionally, the Galaxy Buds3 Pro features advanced noise control options, such as Active Noise Cancellation, Ambient Sound mode, and Adaptive mode. These features provide flexibility for different environments and needs, whether you want to focus on your music or remain aware of your surroundings. The noise control settings can also be adjusted through the Galaxy Wearable app for convenience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ahmad
from Akron ohio
Expertise:Expert
Verified Purchase:Yes
They are amazing! Would highly recommend ive been using them for a couple of weeks now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jamesy
Verified Purchase:Yes
Great product, I'm very satisfied with the price and performance
Written by a customer while visiting Samsung US
Customer Rating
5
A Tale of Two Tips: My Samsung Buds 3 Pro
on March 15, 2025
Posted by: Koteli
[This review was collected as part of a promotion.] The Samsung Buds 3 Pro promised premium audio and a comfortable fit, and for the most part, they delivered. However, my journey to audio bliss was a bit… asymmetrical.
Let's start with the positives: the sound quality is genuinely impressive. Rich bass, clear mids, and crisp highs – these buds handle a variety of genres with aplomb. The noise cancellation is also top-notch, effectively silencing the outside world and allowing me to fully immerse myself in my music or podcasts. The touch controls are responsive and customizable, a welcome upgrade from previous generations.
But then came the challenge: achieving a perfect fit. Like many people, my ears aren't identical twins. One ear canal is slightly larger than the other, which meant the standard medium tips just weren't cutting it. One ear felt secure, the other felt loose and prone to slippage.
Thankfully, Samsung includes 3 sets of tip sizes. After some experimentation, I found my solution: a Large tip for my right ear and a Medium tip for my left. It might look a little odd putting them in, but the difference in comfort and stability was night and day. Finally, I had a secure, noise-isolating fit in both ears, allowing me to fully appreciate the sound quality.
Here's a breakdown:
Pros:
* Excellent Sound Quality: Rich, detailed audio across all frequencies.
* Effective Noise Cancellation: Blocks out distractions effectively.
* Comfortable (Once Fitted Correctly)
Let's start with the positives: the sound quality is genuinely impressive. Rich bass, clear mids, and crisp highs – these buds handle a variety of genres with aplomb. The noise cancellation is also top-notch, effectively silencing the outside world and allowing me to fully immerse myself in my music or podcasts. The touch controls are responsive and customizable, a welcome upgrade from previous generations.
But then came the challenge: achieving a perfect fit. Like many people, my ears aren't identical twins. One ear canal is slightly larger than the other, which meant the standard medium tips just weren't cutting it. One ear felt secure, the other felt loose and prone to slippage.
Thankfully, Samsung includes 3 sets of tip sizes. After some experimentation, I found my solution: a Large tip for my right ear and a Medium tip for my left. It might look a little odd putting them in, but the difference in comfort and stability was night and day. Finally, I had a secure, noise-isolating fit in both ears, allowing me to fully appreciate the sound quality.
Here's a breakdown:
Pros:
* Excellent Sound Quality: Rich, detailed audio across all frequencies.
* Effective Noise Cancellation: Blocks out distractions effectively.
* Comfortable (Once Fitted Correctly)
Value
5
Written by a customer while visiting Samsung US
Posted by: Cesar
from New york city
Expertise:Expert
Verified Purchase:Yes
They disconnect frequently abd battery doesnt last long
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Cesar! We see that you reached out to express some concerns you had. Regarding battery life, the Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, and with the charging case, that can extend up to 30 hours. To help maximize your usage, consider a couple of adjustments. First, when you're not using the earbuds, be sure to store them in the charging case with the cover closed. This will help maintain their charge. Additionally, you can manage your notification settings through the Galaxy Wearable app on your connected device. If you're using an iOS device, you can adjust them in the Galaxy Buds app. These small changes can make a significant difference in extending your listening time. If you continue to experience this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: James L
from Camas, WA
Expertise:Expert
Verified Purchase:Yes
Incredible performance, sounds quality and user experience. Feels like they are 5 years ahead of the competition.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Boys
from On top of the world
Expertise:Expert
Verified Purchase:Yes
I am tickled to death with his new Galaxy Bud 3 pro sounds fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I was expecting
on March 15, 2025
Posted by: Drivermentor
[This review was collected as part of a promotion.] I purchased these because of the trade in. They have some great upgrades. I'm not a fan of them looking like air pods. The voice commands are great. But they are horribly uncomfortable. I really wanted to Buy a second pair of the buds pro 2. But they stopped making them. Not sure why. They had superior noise cancelation. Im sure they could have worked in voice commands and some of the newer features into a far superior platform.
Value
3
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re happy to know you enjoy the upgrades. The Buds3 Pro does come with impressive voice command features. With these buds, you can easily perform various actions simply by speaking your command. It allows you to play music, adjust the volume, and answer incoming calls without lifting a finger. If you have a voice assistant like Bixby set up on your phone, rest assured that your buds can utilize Bixby as well! Be sure to check out the link to learn more. We appreciate your feedback regarding comfort and understand that it’s an essential part of the listening experience. We recommend experimenting with the additional tips provided to get the best fit with your Buds. Your input helps us shape the next generation of our products. Thank you once again for your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US