Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dustin
from Orange, TX
Expertise:Expert
Verified Purchase:Yes
The sound is amazing and noise cancelling works great. I have been using shox aeropex for the longest time, my biggest struggle with in ear buds is them staying in my ear. No difference with these. Overall, very well made and work great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Audio But Awkward Fit
on March 14, 2025
Posted by: NotQuiteanAudiophile
[This review was collected as part of a promotion.] I love the audio quality from these Buds. The biggest change coming from my previous model are the new tips. I cant quite seem to find a set of tips that fit as well as my previous model. Unfortunately the previous model tips are not compatible so im stuck trying to make one of these sets work. When I do get them in however, I love the quality. I make decent use of the Audio Eraser as well and I like the utility.
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's fantastic to see that you love the audio quality. The Buds3 Pro is designed to enhance your listening experience. When it comes to the ear tips, we understand how important it is to have a secure and comfortable fit. The Galaxy Buds3 Pro includes different-sized ear tips to help users find the right fit for their ears. To adjust them, select the ear tips that feel most comfortable and align the protruding part of the speaker with the groove of the ear tip. Push it in until it clicks securely into place. Make sure the earbuds are worn correctly by checking the directional markings (L for the left ear and R for the right ear), and gently rotate the earbuds in your ears until they feel snug. This adjustment can make a noticeable difference in fit and overall comfort. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Simply great
on March 14, 2025
Posted by: 6feetbish
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 deliver an impressive audio experience with rich, clear sound and deep bass. The active noise cancellation is top-notch, effectively blocking out background noise, while the fit is comfortable for extended use. The touch controls are responsive, and the battery life is solid, making them a reliable choice for all-day listening. Overall, they offer a great balance of sound quality, comfort, and advanced features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sanfroman
from Az
Verified Purchase:Yes
They work great. They were a little harder to figure out than others that i've used, but they work fine still have a few quirks. As all electronics do, but I'm working on that
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality and great features.
on March 14, 2025
Posted by: KoaHill
[This review was collected as part of a promotion.] I've really enjoyed the superb sound quality and deep base these earbuds put out. I have a mostly deaf ear and these allow me great customization to make them more accessible for me. I learn new things these earbuds can do every time I use them. The language translation is super fun to play with. The lights make them look super sleek.
Value
5
Written by a customer while visiting Samsung US
Posted by: DCruz
from Los Angeles, CA
Expertise:Beginner
Verified Purchase:Yes
it's so hard to replace earbuds, you can rip it. I tried to take it out but it's not coming off
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, March 17, 2025
We appreciate your candid feedback on the Galaxy Buds3 Pro, DCruz. We aim to provide our customers with the best experience possible with our devices and services. We noted your concern regarding the buds tips and how to replace them without causing damage. The Samsung Galaxy Buds 3 Pro are designed to feel snug and comfortable, so it's essential to choose eartips that fit well. When changing the eartips, please handle them carefully to avoid damage.
Here are some important tips for switching out your Buds 3 Pro eartips. First, handle the earbuds with care. Both the earbuds and eartips are designed for comfort, so use gentle movements when handling them. Avoid using fingernails when putting on or removing the eartips, as this can cause tearing. Additionally, do not forcefully press or twist the eartips, as this may lead to damage. Be careful when detaching the eartips; do not yank them off, as this could cause tearing. If an eartip gets caught in the gap on the earbud while attaching, remove it and try again. Lastly, always use eartips when wearing the earbuds, as doing so without them can result in injury to your ears.
To help you change eartips, follow these steps. First, invert the eartip attached to the earbud. Hold the main body of the earbud and use your other hand to invert the eartip. Next, detach the eartip by grasping the entire eartip and pulling it out gently while avoiding the use of fingernails. Finally, attach a new eartip by choosing one that fits your ears. Align the earbud speaker with the groove on the new eartip and push it in until you hear a click. By following these steps, you can safely and effectively change your eartips for optimal comfort and sound quality.
If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Here are some important tips for switching out your Buds 3 Pro eartips. First, handle the earbuds with care. Both the earbuds and eartips are designed for comfort, so use gentle movements when handling them. Avoid using fingernails when putting on or removing the eartips, as this can cause tearing. Additionally, do not forcefully press or twist the eartips, as this may lead to damage. Be careful when detaching the eartips; do not yank them off, as this could cause tearing. If an eartip gets caught in the gap on the earbud while attaching, remove it and try again. Lastly, always use eartips when wearing the earbuds, as doing so without them can result in injury to your ears.
To help you change eartips, follow these steps. First, invert the eartip attached to the earbud. Hold the main body of the earbud and use your other hand to invert the eartip. Next, detach the eartip by grasping the entire eartip and pulling it out gently while avoiding the use of fingernails. Finally, attach a new eartip by choosing one that fits your ears. Align the earbud speaker with the groove on the new eartip and push it in until you hear a click. By following these steps, you can safely and effectively change your eartips for optimal comfort and sound quality.
If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Fit and sound
on March 15, 2025
Posted by: Chuy948
[This review was collected as part of a promotion.] Overall the headphones are great the integration within the ecosystem is amazing my only complaint and it isn't a deal breaker is when running I find them moving even when I selected the best tips. The sound could be better compared to other headphones such as the Sony.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty good
on March 15, 2025
Posted by: Jessp113
[This review was collected as part of a promotion.] They're good headphones, I just hate the new airpods look. And it's not just the look, the functionality of pinching just doesn't work well
Value
2
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jessp! It's great to see that you think they deliver quality sound. The Buds3 Pro features a dual amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sounds. We understand that the look of headphones can be a personal preference. The Galaxy Buds3 Pro features a sleek futuristic design that complements any style, but we recognize that everyone has unique tastes. Regarding the pinch controls, they were designed for intuitive functionality. A single pinch allows you to play or pause your music, answer or end calls, or even manage notifications. If you're experiencing any difficulty with the pinch gestures, it might take a little practice, and it can be a fun way to control your listening experience. The double pinch advances to the next track, while a triple pinch brings you back to the previous song, even restarting it if done just after the music begins. Additionally, the pinch-and-hold function lets you change noise control modes with ease. Plus, the swipe control feature really enhances your experience. You can simply slide your finger along the touch-sensitive area to adjust the volume up or down, making it even easier to enjoy your favorite tunes without any interruptions. If these features are not working as they should, please reach out to us so that we can look into what could be causing this. We appreciate your feedback and hope you give the Galaxy Buds3 Pro another chance to impress you! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US