Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,970 Reviews)
Open Ratings Snapshot
Rating breakdown 13,970 reviews
5 Stars
9,556
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product. 
(
3,499 out of 4,520
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Worst iteration so far
on July 26, 2024
Posted by: Guerilla_rev
from Orlando
Expertise:Expert
Verified Purchase:Yes
These are the worst earbuds I've ever used for running. Forcing the pinch barely works, and when it does, your rubbing movement will absolutely pull these out of your ears. The sensors for the actions work about as often as a home printer and they feel extremely cheap. I don't know what else to say except this is the worst iteration of this product, having owned then all, and I'll never buy another pair.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Guerilla_rev, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day for a range of activities. We understand that the new pinch feature can take some getting used to after using the previous version touch settings. We have provided a link to the full device manual to help you with all of the features and capabilities of your device, and the Samsung Support Team. These experts can work with you through chat to align your device to your needs, and ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bad fitting earbuds.
on July 26, 2024
Posted by: Anonymous
Verified Purchase:Yes
Communication needs improvement. Also you should provide memory foam eartips for the quality of their sealing in sound. I will not be able to use these earbuds at all because they don't fit properly.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Raider Rob, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fit of your device is and the ideal seal for the ANC feature. We have shared links to articles to help with the optimal placement for a secure and comfortable fit, and to an article about swapping the included ear tips to help with the fit to your specific size ears. You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or continue to experience this frustration with your fit. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds ever.
on October 15, 2024
Posted by: Wires0610
from Ewa Beach, Hawaii
Expertise:Intermediate
Verified Purchase:Yes
Light, advanced,feature rich and stat of the art. I really enjoy the rich crisp sound and comfortable feeling of these buds. My favorite buds yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Noise
on September 24, 2024
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
It started giving buzzing sound in ear in just 2weeks of usage
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Tharun basava, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a clear and uninterrupted listening experience is to you every day, and we would love to help you troubleshoot this experience. We have provided links to articles to help you ensure your eabuds are clean and clear from debris, and then troubleshoot the audio quality, and another to help you reset your device. We have also provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good upgrade
on August 26, 2024
Posted by: Shizzle717
[This review was collected as part of a promotion.] The AI features are good. Just wish the s24 ultra had the live translate for the buds. The new gestures work great. Sound quality os very good many options to customize sound
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Left bud Not working, heating
on August 24, 2024
Posted by: Muhammad
Expertise:Intermediate
Buds3 pro white. Left bud stop working and heating. Using after 1 month. No water and no physical damage.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 26, 2024
Hello Muhammad, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would be happy tohelp you resolve this matter with your earbuds. We have shared a link to the Samsung Support Team and warranty information to help you at your convenience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good but almost great
on August 3, 2024
Posted by: Eugene
from San José, CA
Expertise:Intermediate
Verified Purchase:Yes
I needed to change the tips. They were very difficult to take off and I thought they were going to rip apart. They finally came off and I stuck the larger size on them. The sound quality is absolutely amazing. The battery life is no were what is advertised! I get around 4 hours with pass-through barely turned on. I like the lights but turning them on further reduces the battery life to about 2 hours. They are great buds as long as you do not need pass-through or fancy lights.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looks very cool. Sounds awesome. Great trade-in va
on September 26, 2024
Posted by: Johnny K
from Houston, Texas
Expertise:Expert
Verified Purchase:Yes
Visually appealing, love the blades and love the color. Great functionality. No issues with changing ear tips. Sounds great, the ANC is great, also the other audio enhancements. The listen to my voice and it does the action is seamless and awesome! Went from Buds 2 Pro which I traded in for these, and got really good value. No regrets and highly recommended!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 793-800 of 13969 results 
<< 1 ... 98 99 100 101 102 ... 1747 >>