Customer reviews from bestbuy-ca
Microsoft - XBOX Wireless Controller Wireless & Bluetooth Connectivity - New Hybrid D-pad - New Share Button - Featur - Carbon Black
Average customer rating
3.4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
10
4 Stars
1
3 Stars
4
2 Stars
2
1 Star
5
41%of customers recommend this product.
(
9 out of
22)
Customer Reviews for Microsoft - XBOX Wireless Controller Wireless & Bluetooth Connectivity - New Hybrid D-pad - New Share Button - Featur - Carbon Black
Customer Rating
5
Product works as it should.
on June 20, 2022
Posted by: ASTRO
from The moon
Easy to sync to console in a matter of a minutes. Controls are in good.
I like the controller can be used wireless with batteries or plugged in with no batteries.
I like the controller can be used wireless with batteries or plugged in with no batteries.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Really cheaply made
on April 26, 2022
Posted by: Nicoll514x
from Montreal
I have been an xbox gamer for over 15 years now and have always loved the feeling and durability of their controllers. I upgraded to the series x last year and have gone through 7 controllers in a year. I am very careful with my controls, never dropping or smashing them. Each and everyone one of them has gotten severe stick drift making the controller unusable. What bugs me the most is that i really find the series x/s controllers to be very comfortable to hold and the buttons very smooth. I am now back to using my 6 year old xbox one controller that still has no problems to this day.
Point of this review being. This product will fail on you and its more worth it to by an xbox one remote or a third party series x/s remote
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Okay but charger is a little loose for a new contr
on January 13, 2022
Posted by: Justin
from Windsor
Charging port was a little you loose for a new controller
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Sticky Trigge
on January 10, 2022
Posted by: Best Buy Customer - MD
from Ontario
Got one of these included with my Xbox Series X and the right trigger was sticking. Tried getting warranty and I could have had it replaced by Microsoft but they state that they could send you a refurb controller as a replacement. I decided not to send it. Problem persisted with the controller so I decided to open it and fix it myself. Turns out the foam piece designed to cushion the trigger was missing but the adhesive from it was there causing the trigger to stick. POOR BUILD QUALITY. I cleaned the adhesive with rubbing alcohol and a Q-Tip and the issue was resolved. But now the trigger is noisy.
This is a common issue if you research online and it goes back to the Xbox one controllers too.
Disappointed in Microsoft for knowing about this problem and continuing to produce poor quality controllers and charging a premium price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
It’s good
on August 19, 2021
Posted by: Skyy
from Crosslake
Bought this controller awhile ago so far the sticks are not drifting seem pretty good.. I hope this one lasts lol
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Durability Issues - Warranty too short
on August 19, 2021
Posted by: Po
from Ottawa
It comes with 3 months of warranty but my controller started having issues after 5 and it was unusable after 8. To be clear, I'm not hard on my controllers and I don't play that much (couple of times a week).
Stick drift has been a major problem for me as well as needing a hard reboot of the console every 5th time I change the batteries.
I would keep an old XBOX One controller on hand. Glad I did.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Not overly satisfied
on July 13, 2021
Posted by: Franny
from GTA
They changed the style of the battery pack so now my rechargeable batteries don’t fit in this controller. Also giving me mic issues and I have to play with it to work.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Good but missing usb-c spec
on May 28, 2021
Posted by: Rob
from Toronto
This controller is very good and the shortened trigger buttons are a nice touch. Unfortunately this page does not state the controller is usb-C connection, the one picture might tell you but the specs part says nothing meaning it won't work with the charge station I bought previously.
Guess this 2020 version is different and the one with the C cable is also listed is the better buy, same price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca