I got this watch for my kid. I’ve heard great things about the Apple Watches for kids, but honestly the set up for it at home is terrible and I still cannot get the find my location services to work correctly on his device.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 9, 2026
Hi there, we’re sorry the setup has been frustrating, especially when this is meant to keep your kid connected and safe. Let’s go over a few quick things that usually fix Find My and setup issues. Quick troubleshooting to try at home
Confirm Family Setup: The watch must be set up as “For a Family Member” (not paired like an adult watch). Location Services ON (iPhone): Settings > Privacy & Security > Location Services > ON Enable Find My: Settings > [your name] > Find My > ON Make sure the watch appears in the Find My app. Check permissions: Settings > Privacy & Security > Location Services > Find My → set to While Using (or Always, if available). Restart both devices: Power off the iPhone and Apple Watch, then turn them back on. Update software: Make sure both iOS and watchOS are fully up to date.
Still need help? These teams can assist AT&T Support (cellular line & NumberSync): 📞 800‑331‑0500 🌐 https://www.att.com/get-support/?source=ILC309046520 Apple Support (Watch setup, Family Setup & Find My): 📞 800‑275‑2273 🌐 https://support.apple.com Once everything’s set up correctly, the experience should be much smoother. We appreciate you sharing your feedback and giving us the chance to help.
I upgraded from a series 6 that had no cellular or gps. so i would say this was a huge upgrade for me. i wear my apple watch daily and have for years. it works smoothly and is my favorite apple watch i've owned so far.
We purchased this to use with our younger kids. It works as you would expect from an Apple product. It is a good way to keep in touch with them. They are loving them as well.