Megan, we appreciate your feedback on the iPhone 17 Pro Max. We are glad to hear that you love the color, even though you've been experiencing freezing and glitching with the device. We’re committed to improving the device performance where we can work on resolving these issues for a smoother experience.

Meanwhile, here are few troubleshooting steps you can try and see if it makes any changes for the device:

1.Force Restart the Device
Force restarting can clear temporary software glitches.

2.Update iOS and Apps
Ensure your iPhone is running the latest version of iOS 26.x, as updates often fix bugs causing freezing.
Open the App Store and update all apps to prevent app-specific lag.

3.Check Storage Space
Free up storage by deleting unused apps or media. Low storage can slow the device and cause glitches

4.Reset Keyboard and Predictive Text Settings
Disable Auto-Correction and Predictive Text under Settings → General → Keyboard, as these features can consume significant resources.

5.Close Background Apps
Swipe up and hold from the Home screen, then swipe up on open apps to free RAM and reduce lag.

6.Factory Reset (Last Resort)
If none of the above methods work, back up your data and perform a factory reset via Settings → General → Transfer or Reset iPhone → Erase All Content and Settings