First ring wouldn't hold a charge after a month. Replacement ring won't pair no matter what I do to troubleshoot it. I bought this for the health, sleep, and activity tracking. Now it's just a waste of money.
I want to give 5 stars because I do love the ring. It’s comfortable, it does a decent job at tracking my activities and stuff. However I had it for less than 60 days and it stopped charging. I contacted CS, they were really quick to send a new one once I sent mine back, but they made it clear in all bold “this is a one time warranty replacement” and gave tips on how to “not damage the ring.” That is frustrating because I don’t do anything crazy with my hands, it was never dropped, I don’t lift weights or anything so I know it was a manufacturing issue. Having a one time replacement on an expensive item that stopped working makes me wary to purchase another through Qalo. I could see if it was my fault only doing a one time replacement. Charging a small fee if a future warranty claim is made would give me further confidence in the company rather than a one and done.
This ring is better than I expected. The fit is seamless, it's not bulky at all, the gold is beautiful. The health features that are tracked are easily comparable to my Apple Watch and the fluidity of the app with Apple Health is great. It's only been a couple days but I love it already!
Step counter is off when your hand is stationary. For example in the same 30 minute treadmill walk, if my hand is stationary I get 900 steps and if my hand swings freely I get over 3000 steps. The second thing that could be better is the fact that you have to remove the silicone ring in order for your ring to charge.