Customer reviews from Samsung US
Samsung - 11" Galaxy Tab A9+ 64 GB Android Tablet SM-X218UZAAXAU - Graphite
Average customer rating
4.6 out of 5
4.6
(137 Reviews)
Open Ratings Snapshot
Rating breakdown 137 reviews
5 Stars
106
4 Stars
20
3 Stars
7
2 Stars
0
1 Star
4
67%of customers recommend this product. 
(
4 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 11" Galaxy Tab A9+ 64 GB Android Tablet SM-X218UZAAXAU - Graphite
Customer Rating
1 out of 5
1
Deep regrets on this purchase
on January 6, 2026
Posted by: KTY77
This tablet is so slow, especially on startup. Takes forever for the battery to charge too. I guess it's maybe the version I bought, wish I had gone with either a different brand or maybe one with more storage. I do only use it for my grandson's Kid's games (he's 3) and my E books. I can't use Facebook on it because it constantly flips upside down. There's no option to lock it. Just a terrible purchase, will go with a different brand next time.
Response from Samsung USBy R&R Team, January 6, 2026
Hey there KTY77, we appreciate you sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We know how frustrating it is when you have a new device that is not meeting your expectations in functionality, and we would love to assist you in troubleshooting this experience at your convenience. We have provided links to articles to help you maximize the processing and charging speeds of your device. We have also shared a link to the complete manual for your device to help you with the different settings for your display. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if you continue to experience these matters with your tablet, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Substandard at Best
on August 15, 2024
Posted by: this1otherguy88
[This review was collected as part of a promotion.] As the title suggests, this tablet model is the worst samsung device I've ever had. The features I was wanting weren't there, compatibility with other Samsung devices isn't much of an option, no stylus compatibility. Just pure garbage in comparison to what I'm used to from Samsung. I wish I could trade it it.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate your candid feedback. All our customer's feedback is important to us as we continue to improve our products and services. We've noticed that you've reached out to share your experience with the Tab A9+. The Tab A9+ features Multi-Active Windows, allowing you to seamlessly use multiple apps on one screen for increased productivity. Additionally, it boasts a long-lasting battery, and Fast Charging ensures that the fun for the whole family continues for hours on end. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new tablet
on April 19, 2024
Posted by: Lovesofmummsy
[This review was collected as part of a promotion.] I love how easy it shall be to read bed time stories to my grandchildren that are in Vegas ad well as Michigan
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice tablet
on July 24, 2025
Posted by: MTDM
from Virginia
Expertise:Expert
Verified Purchase:Yes
Very nice tablet I needed one i could put a sim card in and it works great. I like the look and feel of it very good picture quality.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy Tab9+ has 5g and we have wife still slow
on March 17, 2025
Posted by: Dots1985
[This review was collected as part of a promotion.] It's very slow. I use it for my 3 year old. When I set it up with my account I added family link and another user account for him and his age. But when it's booting up from being off its super slow. It's like it has glitches in it or something from day one. I guess it's not meant for multiple accounts cause it isn't sufficient enough.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey there Dots1985, we appreciate your feedback on your Sasmsung Galaxy Tab A9+. We understand how valuable your tablet is to your family and we would love to help you with the speed of your device. We have provided a few links below to help you maximize the speed of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Tab A9+ 5G
on February 5, 2024
Posted by: Lovesamsung
[This review was collected as part of a promotion.] As someone who enjoys staying connected while on the go, I was eager to get my hands on the new Samsung Galaxy Tab A9+ with 5G to see how it performs. This is Samsung's latest mid-range Android tablet, featuring a 10.5" LCD display, an octa-core processor, 4GB of RAM, and 128GB of storage. It also has a microSD card slot for expanding the storage up to 1TB.
My first impressions after unboxing the tablet were very positive. It feels solidly built, with an aluminum alloy body that looks sleek and modern. The display is crisp and bright, perfect for watching videos or scrolling through web pages. Navigation is smooth and snappy thanks to the powerful processor. The tablet comes with an S Pen stylus included, which I find handy for taking notes or sketching on the screen.
Setting up the tablet was quick and painless. I connected to my home WiFi network, logged into my Google account, and downloaded my favorite apps in minutes. The 5G connectivity is blazing fast - I saw speeds over 200 Mbps when connected to my carrier's 5G network. Web pages, videos, and large downloads came in lightning quick. Whether I'm streaming movies or video chatting with friends, I don't experience any lag.
The battery life has also impressed me. Samsung claims up to 14 hours of video playback per charge, and I'm easily getting a full day of casual use without having to plug it in.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is one of the best ga
on April 17, 2024
Posted by: Dakidd414
[This review was collected as part of a promotion.] This one of the best for gaming ,I feel like it's the best out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sucks
on May 15, 2025
Posted by: Ashanti
from Michigan
Expertise:Expert
Verified Purchase:Yes
Sucks cant have 2 apps open worst processor in history
Response from Samsung USBy R&R Team, May 16, 2025
Hey Ashanti, we appreciate you sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We know how frustrating it is when your device is not aligning to your expectations. We have provided a linkto an article to help you with the speed of your device. We have also shared a link to the Samsung Support Team if you continue to experience this frustration, or have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 17-24 of 137 results 
<< 1 2 3 4 5 ... 18 >>