Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,231 Reviews)
Rating breakdown 1,231 reviews
5 Stars
951
4 Stars
153
3 Stars
61
2 Stars
31
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
2
Poor performance
on December 27, 2024
Posted by: Black cans
Poor connection between multiple devices. There are lots of "digital skips and bleeps" in the audio. I had the older version for almost 5 years and those were great. I'll probably return these. Very disappointed.
Response from bose.comBy Customer support, December 27, 2024
Hello and thank you for your review.
To use swap between 2 devices you must Pause audio on your first mobile device and then play audio on your second mobile device.
• Your headphones receive phone calls from both devices, regardless of which
device is playing audio.
• You can also switch between two devices using the Bose Music app. You can
access this option from the Settings menu.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
To use swap between 2 devices you must Pause audio on your first mobile device and then play audio on your second mobile device.
• Your headphones receive phone calls from both devices, regardless of which
device is playing audio.
• You can also switch between two devices using the Bose Music app. You can
access this option from the Settings menu.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Just Annoying
on December 27, 2024
Posted by: M
Gender:Female
Length of ownership:1 month
Bought this a month ago, works fine, sound quality is nice. What is not nice is it's lack of an 'off' feature for its noise cancellation, which I need because both noise cancellation and transparency give me headaches when I'm somewhere quiet. It's also still reminding me to get their app that I already have every time I turn them on, and turns on my spotify for no reason every time it tells me the battery's low. To me they're pretty tied with Apple beats for sound quality, but for reasons stated above fall short overall.
Response from bose.comBy Customer Care, December 27, 2024
Hi.
Pleased to know that you find the sound quality of the headphones, nice. If you do not want the noise cancellation on, just set it to Aware. By default, the headphones power on in Quiet Mode. To set the headphones to power on with the last mode used, use the Bose Music app. You can access this option from the Settings menu. Also, you can disable the voice prompts if you want to. Here are the steps, https://bose.life/4fx2wYd. If you need further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Pleased to know that you find the sound quality of the headphones, nice. If you do not want the noise cancellation on, just set it to Aware. By default, the headphones power on in Quiet Mode. To set the headphones to power on with the last mode used, use the Bose Music app. You can access this option from the Settings menu. Also, you can disable the voice prompts if you want to. Here are the steps, https://bose.life/4fx2wYd. If you need further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Quality headphones!
on December 27, 2024
Posted by: Sandy
Gender:Female
Length of ownership:1 month
I bought these for my husband as a Christmas gift and he absolutely loves them! Great Quality and a great price!
Written by a customer while visiting bose.com
Customer Rating
3
Love them, but could use minor adjustments…
on December 27, 2024
Posted by: Madison
Gender:Female
Length of ownership:1 month
I bought these a little over a month ago & received them in a timely manner with a small delay.
Pros: They are SO pretty!! The sound quality is great, noise cancellation feature works pretty well, and the different customizable modes is really cool!
Cons: I have a smaller head & these sit pretty low on my ears, they also feel a bit loose because of this. Due to those reasons, I feel like the sound leakage is much worse & you can hear the music, podcast, est. playing outside of the headphones even with the volume lowered.
Overall I love them, I just really wish they were a bit tighter & you could adjust them smaller.
Pros: They are SO pretty!! The sound quality is great, noise cancellation feature works pretty well, and the different customizable modes is really cool!
Cons: I have a smaller head & these sit pretty low on my ears, they also feel a bit loose because of this. Due to those reasons, I feel like the sound leakage is much worse & you can hear the music, podcast, est. playing outside of the headphones even with the volume lowered.
Overall I love them, I just really wish they were a bit tighter & you could adjust them smaller.
Response from bose.comBy Customer Service, January 2, 2025
Thanks for your review. We are glad to hear you are a fan of Bose sound. Bose QuietComfort Headphones are the successors to QuietComfort 45 Headphones. They deliver high-fidelity audio performance and world-class noise cancellation that allow you to hear more of your films and music – while travelling, at the office or at home. Technologies, for the best Bose listening experience in a headphone. If you feel you are not getting any noise reduction with your headphones. Make sure you are in "Quiet" mode, here are a few steps you can try here:
https://www.bose.co.uk/en_gb/support/articles/HC539/productCodes/QC-HEADPHONEARN/article.html
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC539/productCodes/QC-HEADPHONEARN/article.html
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good
on December 27, 2024
Posted by: GM1
Gender:Male
Length of ownership:1 month
I am very happy with them. Very comfortable, not to sure on sound quality because these are the first pair I have used.
Written by a customer while visiting bose.com
Customer Rating
5
Nois3 blocker
on December 28, 2024
Posted by: Black Diamond
Gender:Female
Length of ownership:1 week
I bought these this month and I love them. I use these at work where a coworker.talks alot and I am able to block her out completely while taking phine calls.
Written by a customer while visiting bose.com
Customer Rating
5
Wireless BOSE Headphones
on December 28, 2024
Posted by: Grizabell
Length of ownership:1 week
Noise cancelling is perfect, the headphones are soft on the dome and sound is super clear!
Written by a customer while visiting bose.com
Customer Rating
5
on December 28, 2024
Posted by: Shir14
Gender:Female
Length of ownership:1 week
I got this a few days ago and I’m absolutely enjoying it! They’re amazing!!
Written by a customer while visiting bose.com