Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,231 Reviews)
Rating breakdown 1,231 reviews
5 Stars
951
4 Stars
153
3 Stars
61
2 Stars
31
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
2
Disappointing decline from the original QCII
on December 24, 2024
Posted by: Jomk
Gender:Male
Length of ownership:1 month
Bought this a month ago had for a few weeks. Was replacing my originals. Quality since original has plummeted. Disappointing. Will be continuing the use of my originals.
Response from bose.comBy Customer Support, December 26, 2024
Hey there, we designed the updated QuietComfort Headphones to deliver legendary noise cancellation and high-fidelity audio in a classic, comfortable design with up to 24 hours of battery life to keep up with any lifestyle. We're sorry to hear that they didn't suit your needs, but appreciate your continued support and use of Bose headsets, and for your feedback.
Lau - Customer Support
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Features
on December 25, 2024
Posted by: Natescony
Gender:Male
Length of ownership:1 month
I received these for Christmas on Black Friday. I love the sound. The answering the phone is great for me because i only use these at home. I can go from my basement to my bedroom on the second floor and still hear the music.
Written by a customer while visiting bose.com
Customer Rating
4
Good product, good deal through Bose
on December 25, 2024
Posted by: Steven 33
Received headphones a few days ago and I’m still learning the features. I would’ve given five star review if the headphones came with a user guide. But Bose chooses a QR code for me to put on my phone and figure out all the great features that my headphones have. Other products I have purchased,” Not Bose”, come with a user guide for the product.
Written by a customer while visiting bose.com
Customer Rating
3
Great audio, bad device selection
on December 26, 2024
Posted by: LP
Length of ownership:1 month
Great sound quality and fantastic battery life, but wind noise cancellation requires active noise cancellation on full, so I have to choose between loud wind noise and not hearing traffic while walking down the sidewalk.
Also, the device selection switch says the headset is switching between my phone and TV, but it continues to only play the TV audio when when it says it's switching to my phone
Response from bose.comBy Customer Support, December 26, 2024
Thanks for leaving your feedback on the QuietComfort Headphones. This product can use multi-point connection feature to allow you to pair to two devices at once. To be able to switch, you need to pause audio on the first device to be able to play audio from the second device. It sounds like that because the TV is active, that will be why it hasn't switched to the phone. Learn more about multipoint here: https://www.bose.co.uk/en_gb/support/articles/HC1283/productCodes/QC-HEADPHONEARN/article.html. The settings shown in the article allows you to turn multipoint off if it doesn't suit your requirements.
If you need any further assistance, please do not hesitate to reach out via https://bose.life/3ET4mCs.
Jeff - Customer Support
If you need any further assistance, please do not hesitate to reach out via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones
on December 26, 2024
Posted by: Jclifton
Gender:Male
Length of ownership:1 week
Love the headphones. Comfortable. Great sound. Aware more works great. Wish the action button could be customized for more than Spotify... This seems very shortsighted Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect Gift
on December 26, 2024
Posted by: Kaybrent
Gender:Female
Length of ownership:1 week
Bought these for my husband for Christmas and he LOVES them!! Really great noise canceling and audio is clear. Considering getting a second set for myself
Written by a customer while visiting bose.com
Customer Rating
5
Great Features!
on December 27, 2024
Posted by: Barb379
Gender:Female
Length of ownership:1 week
Love the color! The headphones are very comfortable and beat part is the noise canceling. Great when working from
Home to avoid distractions.
Home to avoid distractions.
Written by a customer while visiting bose.com
Customer Rating
5
Fabulous Headphones
on December 27, 2024
Posted by: Mitzi
Gender:Female
Length of ownership:3 months
Exceptional sound and comfort! I love my new headphones!
Written by a customer while visiting bose.com