Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,231 Reviews)
Rating breakdown 1,231 reviews
5 Stars
951
4 Stars
153
3 Stars
61
2 Stars
31
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
Fantastic soothing comforting head phones
on December 21, 2024
Posted by: Syed
Gender:Male
Length of ownership:1 month
Bought this on black friday. Its just outta this world.
Written by a customer while visiting bose.com
Customer Rating
3
Great with one main issue
on December 21, 2024
Posted by: Cunnms396
Gender:Male
Length of ownership:1 month
Love the feel and the comfort! I am having some troubles, there will be static and then the sound will cutoff altogether. I then need to power them off and reconnect.
Response from bose.comBy Global Customer Service, January 16, 2025
I'm happy you like the comfort and feel of your QuietComfort Headphones!
If you're experiencing static noises, followed by complete sound cutouts, then as well as restarting your headphones, try a product reset as per the following steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup;
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger;
3. When the reset is complete, the status light glows according to the current charge level.
If this doesn't help, then I would recommend contacting our support team for further troubleshooting assistance:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
If you're experiencing static noises, followed by complete sound cutouts, then as well as restarting your headphones, try a product reset as per the following steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup;
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger;
3. When the reset is complete, the status light glows according to the current charge level.
If this doesn't help, then I would recommend contacting our support team for further troubleshooting assistance:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on December 22, 2024
Posted by: G BOSE
Taught it a week ago and still testing the feature .The carring bag is crap just keeping it real
Written by a customer while visiting bose.com
Customer Rating
3
Good hardware, app needs improvement
on December 23, 2024
Posted by: CrisP
I like the headphones themselves, but have two things that bother me. 1. You can't ever turn off ANC, only enable pass-through. 2. The app is terrible: you get logged out randomly and lose the ability to connect it to the headphones on flights (unless you set up the headphones from scratch again, why?)
Written by a customer while visiting bose.com
Customer Rating
4
Great but connection issue
on December 23, 2024
Posted by: Yuds
Love the sound but it confuses which device is connected regularly, even when the other devices are asleep or off and miles away...
Written by a customer while visiting bose.com
Customer Rating
1
Better than most but not impressed
on December 23, 2024
Posted by: BC409
Gender:Female
Length of ownership:1 year or longer
I wasn't impressed with the quality but I do like the battery's life duration
Response from bose.comBy Customer Support, December 23, 2024
Hi there,
It is great you enjoy the battery life of the headphones. Please try adjusting the EQ settings and ensure the headphones make a tight seal around your ears to get the best sound quality. You can also reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
It is great you enjoy the battery life of the headphones. Please try adjusting the EQ settings and ensure the headphones make a tight seal around your ears to get the best sound quality. You can also reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Just one problem
on December 24, 2024
Posted by: Jay
Gender:Male
Length of ownership:3 months
The sound is great but I keep having problems cutting out from my Fire TV. It doesn't want to work while my phone is connected
Written by a customer while visiting bose.com
Customer Rating
5
Good Headphones
on December 24, 2024
Posted by: nao127
The sound quality is so good !!! If you’re looking for good quality headphones these will be your best bet!
Written by a customer while visiting bose.com