Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,231 Reviews)
Rating breakdown 1,231 reviews
5 Stars
951
4 Stars
153
3 Stars
61
2 Stars
31
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
3
Disappointing in one respect
on June 19, 2024
Posted by: st
These headphones were a disappointment in one respect -- when you are walking and talking it amplifies background noises so much that it drowns out your voice for the person at the other end! I used to own an earlier version of these headphones -- had them for years -- and never experienced the same issue. So they are great for noise cancellation and listening to music, etc., but you cannot use them to have conversations in public spaces, take meetings on the run, etc. So the upgrade did not really work for me. I am still keeping them, but just need to now carry a wired hands-free pair with me as well in case I need to take calls while I am outdoors. I'm really hoping they can fix this with a software update soon.
Response from bose.comBy Customer support, June 19, 2024
Hello, I am glad to hear that you are enjoying the great noise cancellation, comfort and sound quality of the QC headphones. With regard to call quality, we have many troubleshooting suggestions that can help with this issue, you can view this on our product support page: https://bose.life/4c2C8EK. Should you need additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support.
Written by a customer while visiting bose.com
Customer Rating
5
My Green Machine
on June 19, 2024
Posted by: Silence is bliss
Gender:Male
Length of ownership:1 week
Excellent product just what I was looking for. Everyone should have one.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed Customer
on June 23, 2024
Posted by: Tresa T
Gender:Female
Length of ownership:1 month
I bought approximately 3 weeks ago. I am extremely disappointed that I am struggling to get them to connect to my computer. I am also disappointed that I cannot seem to get help or support from Bose. I am strongly considering returning them.
Response from bose.comBy Customer Support, June 23, 2024
Hello Tresa, Thank you for your review, I am sorry to hear that you are having issues with your Quietcomfort Headphones connecting to your computer.
In the Bluetooth settings of the Bluetooth device, find the list of previously connected products. Remove your product from the list, including any duplicate listings labeled LE (Low Energy), then reconnect it to the device.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
In the Bluetooth settings of the Bluetooth device, find the list of previously connected products. Remove your product from the list, including any duplicate listings labeled LE (Low Energy), then reconnect it to the device.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound and features!! Not for clumsy hands.
on June 26, 2024
Posted by: Okila
Gender:Male
Length of ownership:1 month
I bought this last month to replace my Beats Studio and so far I can say the quality is superb. The sound is crisp and I especially like the modes hat let you select the level of silence you desire. My issues would be that the overall quality of the material makes me worry of the durability. They don’t feel cheap. Just very delicate. The controls are also oddly placed. Bottom line for me is once they are on your head, the sound is golden and that is primarily what I need as I.baby my devices.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect!
on July 17, 2024
Posted by: BW79
Gender:Male
Length of ownership:1 week
Excellent bluetooth(has not disconnected), really comfortable with awesome sound like all Bose that I’ve owned!
Written by a customer while visiting bose.com
Customer Rating
5
Like being able to adjust the sound.
on July 30, 2024
Posted by: Kat511
Gender:Female
Length of ownership:1 month
I have an older Bose headphones and while they are really good these are phenomenal!
Written by a customer while visiting bose.com
Customer Rating
5
Happy customer.
on August 1, 2024
Posted by: bob74
Length of ownership:1 month
Great sound, very quiet and comfortable. Worth the price.
Written by a customer while visiting bose.com
Customer Rating
4
Like it
on August 2, 2024
Posted by: MM37
Gender:Male
Length of ownership:1 month
It is really nice to have this headphones. I like that the power button is a sliding button, so you could immediately tell that if the power is on or off
Written by a customer while visiting bose.com