Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,164 Reviews)
Rating breakdown 1,164 reviews
5 Stars
903
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
2
Noise cancellation is subpar
on June 5, 2024
Posted by: Cody
Gender:Male
Length of ownership:1 month
Sound quality is very good. However I bought these with the expectation that the noise cancellation would be good and I find it doesn’t work well. Outside I can still easily hear cars and the wind. Even though it has a feature for the wind. Plane noise is also still easily heard with them. I was hoping for better especially given the cost. Very disappointed.
Response from bose.comBy Global Customer Service, June 6, 2024
Sorry to hear of your disappointment with the QuietComfort Headphones, Cody, although you were pleased with their sound quality. Please note that the noise cancellation isn't designed to stop 100% of noise, as this could prove dangerous in situations such as e.g. crossing the road or if a fire alarm goes off. Despite this, our world-class noise cancellation is designed to suppress most surrounding noise, enabling you to enjoy your audio content with minimal distractions. I hope this is helpful. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
5 Stars! Great noise cancellation headphones!!
on June 10, 2024
Posted by: Anonymous
I bought this headphones about 1 month ago and still standing in a good shape, when I first tried them I was left gasping, surprised how great these headphones sound and how great the bass is especially how extremely comfortable they fit on my head and covering my ears. Greatest purchase I made and they much better then the $500 Apple headphones and Beats studios. Went ahead and bought 2 more for my siblings.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on June 12, 2024
Posted by: Steph
Gender:Female
Length of ownership:1 month
Happy with my purchase. Comfortable and sleek with great sound. This is my second pair.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointing in one respect
on June 19, 2024
Posted by: st
These headphones were a disappointment in one respect -- when you are walking and talking it amplifies background noises so much that it drowns out your voice for the person at the other end! I used to own an earlier version of these headphones -- had them for years -- and never experienced the same issue. So they are great for noise cancellation and listening to music, etc., but you cannot use them to have conversations in public spaces, take meetings on the run, etc. So the upgrade did not really work for me. I am still keeping them, but just need to now carry a wired hands-free pair with me as well in case I need to take calls while I am outdoors. I'm really hoping they can fix this with a software update soon.
Response from bose.comBy Customer support, June 19, 2024
Hello, I am glad to hear that you are enjoying the great noise cancellation, comfort and sound quality of the QC headphones. With regard to call quality, we have many troubleshooting suggestions that can help with this issue, you can view this on our product support page: https://bose.life/4c2C8EK. Should you need additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support.
Written by a customer while visiting bose.com
Customer Rating
5
My Green Machine
on June 19, 2024
Posted by: Silence is bliss
Gender:Male
Length of ownership:1 week
Excellent product just what I was looking for. Everyone should have one.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed Customer
on June 23, 2024
Posted by: Tresa T
Gender:Female
Length of ownership:1 month
I bought approximately 3 weeks ago. I am extremely disappointed that I am struggling to get them to connect to my computer. I am also disappointed that I cannot seem to get help or support from Bose. I am strongly considering returning them.
Response from bose.comBy Customer Support, June 23, 2024
Hello Tresa, Thank you for your review, I am sorry to hear that you are having issues with your Quietcomfort Headphones connecting to your computer.
In the Bluetooth settings of the Bluetooth device, find the list of previously connected products. Remove your product from the list, including any duplicate listings labeled LE (Low Energy), then reconnect it to the device.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
In the Bluetooth settings of the Bluetooth device, find the list of previously connected products. Remove your product from the list, including any duplicate listings labeled LE (Low Energy), then reconnect it to the device.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound and features!! Not for clumsy hands.
on June 26, 2024
Posted by: Okila
Gender:Male
Length of ownership:1 month
I bought this last month to replace my Beats Studio and so far I can say the quality is superb. The sound is crisp and I especially like the modes hat let you select the level of silence you desire. My issues would be that the overall quality of the material makes me worry of the durability. They don’t feel cheap. Just very delicate. The controls are also oddly placed. Bottom line for me is once they are on your head, the sound is golden and that is primarily what I need as I.baby my devices.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect!
on July 17, 2024
Posted by: BW79
Gender:Male
Length of ownership:1 week
Excellent bluetooth(has not disconnected), really comfortable with awesome sound like all Bose that I’ve owned!
Written by a customer while visiting bose.com