Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,162 Reviews)
Rating breakdown 1,162 reviews
5 Stars
901
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
4
Old/New
on October 4, 2023
Posted by: TESTER
Broke from using wired headphones. Bluetooth is handy but a wait and see on battery life compared to the Bose HP's I was using which had no downtime when battery went dead, just insert a new AAA…..
Response from bose.comBy Matt, Matt, October 4, 2023
Hello, it's great to hear you are trying our new QuietComfort Headphones. When powered by battery, they can last up to 24 hours, and can be quickly re-charged in 2.25 hours. If the headset's battery depletes, or if you simply prefer a cabled experience, you can also connect them up with a 3.5mm cable to continue listening. Thanks!
Matt - Customer Support
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
on October 5, 2023
Posted by: Jerri
Gender:Female
Length of ownership:1 week
Sound quality is great but the noise canceling sucks . They could be louder
Response from bose.comBy Matt, October 6, 2023
Hello, it's awesome to hear you feel the sound quality is great on these. These have industry leading noise-cancelling. You can find guidance here https://bose.life/3rEnBgw to ensure the best noise cancelling from your headphones.
Thanks
Matt - Bose Customer Support
Thanks
Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
amazing comfort
on October 26, 2023
Posted by: bangtan
I've had these headphones for about a week and a half and for the first 3 or 5 days the noise canceling was amazing but then it started to go away even if I had the noise cancelation up all the way but I still overrall like the product.
Response from bose.comBy Lau, Bose Customer Support, October 31, 2023
Hello,
Thank you for leaving this review about the QuietComfort Headphones.
If you experience low noise cancellation or feel like it is not working as usual, I would suggest you to reset the headphones following these steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup.
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger. When the reset is complete, the status light glows according to the current charge level.
If you need any further assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Bose Customer Support
Thank you for leaving this review about the QuietComfort Headphones.
If you experience low noise cancellation or feel like it is not working as usual, I would suggest you to reset the headphones following these steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup.
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger. When the reset is complete, the status light glows according to the current charge level.
If you need any further assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Unbeatable sound quality
on November 17, 2023
Posted by: G19
Gender:Male
Length of ownership:1 week
I have always purchased Bose and have never been let down
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and feel
on December 5, 2023
Posted by: Fazed15
Gender:Male
Length of ownership:1 month
I've been putting off spending the money just for headphones but after going back and forth I finally bought them and glad I did
Written by a customer while visiting bose.com
Customer Rating
3
Frustrating purchase
on December 5, 2023
Posted by: copperdi
Love Bose but no directions and months late still can't pair them!
Response from bose.comBy Customer Care, December 8, 2023
Hello, I'm sorry to hear you are having trouble finding directions for your QuietComfort Headphones, if you would like to have these for you own reference you can find these here: https://bose.life/41f70gI
If you are still having any other issues we can assist you with please reach out to us so we can assist you further.
https://bose.life/48aED5o
Jack - Customer Support
If you are still having any other issues we can assist you with please reach out to us so we can assist you further.
https://bose.life/48aED5o
Jack - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on December 5, 2023
Posted by: Bobneer
Gender:Male
Length of ownership:1 month
Great sound quality, great battery life, if you have a big head it might squeeze your head a bit, and it does get warm on the ears
Written by a customer while visiting bose.com
Customer Rating
5
on December 5, 2023
Posted by: Betty
I love it , fit me great, I can listen confortable for long time.
Written by a customer while visiting bose.com