Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,231 Reviews)
Rating breakdown 1,231 reviews
5 Stars
951
4 Stars
153
3 Stars
61
2 Stars
31
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
4
Great Sound for Normal Size Heads
on January 16, 2026
Posted by: Tina
I am enjoying my Bose QuietComfort Headphones very much. The sounds is amazing and I especially love the quiet feature. The only thing I wish they had was an adjustment to make the headphones smaller. I obviously don’t have a huge head and they often fall forward. I make it work because I like them but I wish there was an insert of some sort that I could add.
Written by a customer while visiting bose.com
Customer Rating
4
Meeting My Expectations
on January 18, 2026
Posted by: Teige26
Gender:Female
Length of ownership:1 month
I’m very happy with my new Bose QuietComfort headphones. I got the Twilight Blue color, which looks just like what’s pictured. They are very comfortable over my ears and the noise canceling option works great. They are a wee big on my little head, but not so much that I’d want to send them back.
Written by a customer while visiting bose.com
Customer Rating
5
Love it as always
on January 19, 2026
Posted by: ErvD
Gender:Female
Length of ownership:1 month
Love the color and the look only thing I have to add is that I wish was more noise canceling , was good the first 2 weeks and after not like b4 . This is the 4th pair I have from Bose so I know wha to expect but I thought this year will be better
Written by a customer while visiting bose.com
Customer Rating
2
Static feedback
on January 20, 2026
Posted by: Kay
Gender:Female
Length of ownership:1 month
They are very comfortable and the sound quality is great but I keep getting a static-y skip every few minutes. Across different devices and while listening to music or watching tv shows.
Response from bose.comBy Customer Support, January 21, 2026
Hi Kay, thank you for sharing your feedback! We’re glad to hear you’re enjoying the comfort and sound quality of your QuietComfort headphones! That said, the static and audio skipping you’re experiencing isn’t normal, and we’d really like to help get this resolved.
To ensure your headphones are performing at their best, please check out this quick guide:
https://bose.life/4qyZiKn
Daisy - Customer Support
To ensure your headphones are performing at their best, please check out this quick guide:
https://bose.life/4qyZiKn
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on January 20, 2026
Posted by: Macman
Gender:Male
Length of ownership:1 month
These headphones are great. Noise canceling works very good, music is clear, very comfortable to wear, liked them so much got my wife a pair.
Written by a customer while visiting bose.com
Customer Rating
5
Sound amazing!! Best ever
on January 20, 2026
Posted by: Fonzie0007
Gender:Male
Length of ownership:1 week
Excellent product best sounding earphones I have ever had. Love them
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones!
on January 21, 2026
Posted by: Leslie
This was a gift purchase for my niece and she loves it! She loves the cypress green color, the noise cancellation, how great the music sounds and the comfort.
Written by a customer while visiting bose.com
Customer Rating
2
Glad I Caught Them on Sale
on February 2, 2026
Posted by: Eliza2026
Gender:Female
Length of ownership:1 month
WHAT IS GREAT!
These headphones are SUPER light weight and the large print left and right labels inside each headphone is EVERYTHING. The fold desire makes it easy to safely place into the soft case. They are a comfortable fit even with some of my more exquisite hair styles. You don't have to turn the volume up to get clear sound quality for conversations. The on / off button is easy to find.
These headphones are SUPER light weight and the large print left and right labels inside each headphone is EVERYTHING. The fold desire makes it easy to safely place into the soft case. They are a comfortable fit even with some of my more exquisite hair styles. You don't have to turn the volume up to get clear sound quality for conversations. The on / off button is easy to find.
WHAT IS NOT DO GREAR
The color is not as I expected. It is absolutely light blue but for some reason I was looking for not such a matte finish. The sound quality is NOT what I expected from BODE. There is plenty of bass but the nuances I hear in my BEATS is not there. The voice to connect sounds creepy and extra robotic. The provided charger is might short but I make it work. The connection to Apple products is not the best, but with a few tries it works. I would not purchase this particular headset again.
The color is not as I expected. It is absolutely light blue but for some reason I was looking for not such a matte finish. The sound quality is NOT what I expected from BODE. There is plenty of bass but the nuances I hear in my BEATS is not there. The voice to connect sounds creepy and extra robotic. The provided charger is might short but I make it work. The connection to Apple products is not the best, but with a few tries it works. I would not purchase this particular headset again.
Response from bose.comBy Customer Support, February 3, 2026
Hi Eliza, thank you for sharing your detailed feedback with us. We’re sorry to hear that the Bose QuietComfort Headphones did not meet your expectations in terms of color finish. Please note that product images may vary slightly depending on lighting.
The noise cancellation and sound profile are designed differently from other brands, which may explain the difference you noticed compared to your Beats headphones. Regarding the charging cable, if the provided cable length is not sufficient, you may use a third‑party USB‑C® (A to C) cable, which will be compatible.
For the connection with Apple products, while the headset is compatible, occasional pairing issues can occur. Resetting the Bluetooth connection or ensuring the Bose app is updated often helps improve stability. For guidance, here’s a detailed link you can use: https://bose.life/4rtSZYv
We hope this clears up any confusion and helps you enjoy a better listening experience.
Jelyn - Customer Support
The noise cancellation and sound profile are designed differently from other brands, which may explain the difference you noticed compared to your Beats headphones. Regarding the charging cable, if the provided cable length is not sufficient, you may use a third‑party USB‑C® (A to C) cable, which will be compatible.
For the connection with Apple products, while the headset is compatible, occasional pairing issues can occur. Resetting the Bluetooth connection or ensuring the Bose app is updated often helps improve stability. For guidance, here’s a detailed link you can use: https://bose.life/4rtSZYv
We hope this clears up any confusion and helps you enjoy a better listening experience.
Jelyn - Customer Support
Written by a customer while visiting bose.com