Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,162 Reviews)
Rating breakdown 1,162 reviews
5 Stars
901
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
Very pleased
on December 2, 2024
Posted by: Larry
Gender:Male
Length of ownership:1 week
Comfortable for extended wear and sound quality is excellent. Noise cancellation is also excellent.
Written by a customer while visiting bose.com
Customer Rating
1
Waste of money
on December 12, 2024
Posted by: NotMe
Gender:Male
Length of ownership:1 month
Legendary noise cancelling is a lie. My earplugs are better. I could hear everything almost as well as when the noise cancelling was off
Response from bose.comBy Customer Care, December 15, 2024
Hi.
Thank you for your post. The combination of active and passive noise reduction technologies in your headphones is designed to block out most sounds but not everything. You may still hear higher-pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you feel you are not getting any noise reduction with your headphones, here are a few steps you can try. https://bose.life/4dYpffv. If you need further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. The combination of active and passive noise reduction technologies in your headphones is designed to block out most sounds but not everything. You may still hear higher-pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you feel you are not getting any noise reduction with your headphones, here are a few steps you can try. https://bose.life/4dYpffv. If you need further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
They don't work!
on February 5, 2025
Posted by: Lifeaddict
I bought this a month ago and the sound fades in and out. I'm going to return them this week. How annoying.
Written by a customer while visiting bose.com
Customer Rating
3
Not entirely convinced
on March 31, 2025
Posted by: bob 27
Gender:Female
Length of ownership:1 month
I bought these for a noisy office environment because I can't hear callers, they can't hear me. I thought the noise canceling would take care of talking voices around me - it almost does. I can hear people around me even when I have music on. The microphone still picks up people's voices around me and I have fine tuned that as well to the best of my ability. I have toyed with returning them. They are extremely comfortable, easy to use, easy to charge, etc. I also love the color I just expected more silence .....
Response from bose.comBy Bose, Customer Support, March 31, 2025
Hi Bob.
Thank you for posting. Glad to hear that you find the headphones comfortable and easy to use. The combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for posting. Glad to hear that you find the headphones comfortable and easy to use. The combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
on April 9, 2025
Posted by: Frustrated
Gender:Female
Length of ownership:1 month
No book with instructions came with them. Don’t know how to use them. May send them back if I can’t find someone who knows how wise them
Response from bose.comBy Bose, Customer Support, April 9, 2025
Hi.
Thank you for posting. Sorry to hear that you are having difficulty with the headphones. Here is a link on how to set it up. Hope you find it helpful. https://bose.life/4i8VYjO. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Thank you for posting. Sorry to hear that you are having difficulty with the headphones. Here is a link on how to set it up. Hope you find it helpful. https://bose.life/4i8VYjO. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sound amazing
on April 11, 2025
Posted by: Mcgee
Great sound. I love them. Only one thing I can’t get is to just the headphones on my head right. They fall off. But it might be my head. Lol
Written by a customer while visiting bose.com
Customer Rating
3
Overall good!
on April 16, 2025
Posted by: PraP
Length of ownership:1 month
Overall a good headphone. Sound quality is ok thru Bluetooth connections, but not experienced quality and the sound of all instruments.
Little over weight to use it for few hours and felt much pressure on ears. Same time, it is connecting to many Bluetooth devices with annoying announcements.
Little over weight to use it for few hours and felt much pressure on ears. Same time, it is connecting to many Bluetooth devices with annoying announcements.
Response from bose.comBy Bose, Customer Support, April 18, 2025
Hello, I'm glad to hear that you are enjoying the QC SE headphones, if you do not want the connection announcements, you can disable voice prompts within the headphone settings on the Bose app. You can view more on this here: https://bose.life/3GhvZJQ.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Great but has flaws
on April 16, 2025
Posted by: Clarke53
Gender:Male
Length of ownership:1 week
I bought these headphones 2 weeks ago and so far they're pretty good but there are some flaws. One bad thing is that whenever I'm playing a game it disconnects from the headphones and I stop getting volume from the game, the sound just stops.
Written by a customer while visiting bose.com