Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,162 Reviews)
Rating breakdown 1,162 reviews
5 Stars
901
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
1
Good while it lasted. Time for Sony.
on September 14, 2025
Posted by: Sonynow
Gender:Female
Length of ownership:3 months
Bought a set to replace the 10-year old pair my son decided was his own. I've always loved the bass and dynamics of Bose sound whether audiophiles like it or not and have been devoted to Bose products for 25+ years, but something is different. There was a tinny sound and a weird buzz and despite all trouble-shooting, could not re-create what I had with my old set. The sound was distracting, annoying and gave me a headache after a couple of minutes. It could be that these were defective, but after trying some Sony's, the Bose product just seems inferior now. It was good for decades, but not sure if it's good enough anymore. Returned for refund and replaced with Sony's.
Response from bose.comBy Bose, Customer Support, September 15, 2025
Thank you so much for patronizing Bose for over a decade, we truly appreciate your continued support. We're thrilled to hear you've enjoyed the sound quality and durability of your Bose QuietComfort headphones over the years.
We're genuinely sorry to learn about the buzzing issues you've encountered with your last pair of Bose QuietComfort Headphones. That’s certainly not the experience we aim to deliver, especially to our valued customers like you. Please don’t hesitate to reach out to us at your earliest convenience so we can sort this out for you as quickly as possible.https://support.bose.com/s/get-help-landing-page?language=en_US
Marc - Customer Support
We're genuinely sorry to learn about the buzzing issues you've encountered with your last pair of Bose QuietComfort Headphones. That’s certainly not the experience we aim to deliver, especially to our valued customers like you. Please don’t hesitate to reach out to us at your earliest convenience so we can sort this out for you as quickly as possible.https://support.bose.com/s/get-help-landing-page?language=en_US
Marc - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Compatibility
on September 19, 2025
Posted by: Sonos
Gender:Male
Length of ownership:1 month
Did not know or realize that my new Bose headphones do not work with my Sonos sound system. Is this correct or am I missing something?
Written by a customer while visiting bose.com
Customer Rating
4
New headphones aren't as good as earlier versions
on September 19, 2025
Posted by: DWE
I've owned 4 iterations of QC headphones. My newest purchase doesn't feel as solid, does not keep as much sound out. I put these new ones away and am using my older ones. Bose headphones are excellent overall, but it seems they've lost the level of quality that made Bose products the brand to have for excellence.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on September 19, 2025
Posted by: PeteMacD
Gender:Male
Length of ownership:1 month
Great product! This is the 3rd QC Headset I’ve had all the way back to QC2. Each generation gets better and better.
Written by a customer while visiting bose.com
Customer Rating
4
Easy to use
on September 20, 2025
Posted by: Biggo
Gender:Male
Length of ownership:1 month
I bought mine about a month ago... they are perfect for gym... cancel background noise... get lost in music
Written by a customer while visiting bose.com
Customer Rating
5
Great Headphones
on September 21, 2025
Posted by: Bre
Very comfortable. I am impressed with the sound quality AND the nouse cancelation.
Written by a customer while visiting bose.com
Customer Rating
5
Must have on planes
on September 22, 2025
Posted by: Toms
Gender:Male
Length of ownership:3 months
Great upgrade from my previous Bose headphones. A must on airplanes.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound.
on September 22, 2025
Posted by: BusyLady
Gender:Female
Length of ownership:1 month
I purchased these headphones to help drown out the noise around me. I'm a mom, work full time, and go to school full time, so it's important I find quiet to get work done, as you can imagine, this isn't always easy in a busy house. These headphones are extremely comfortable. I wear them while wearing glasses and have no issues like I've had in the past with other headphones. The sound is amazing on these headphones. My only complaint is the noise-cancelling aspect. I bought these because the reviews had me convinced they would be better than my AirPod Pros. As of right now, almost a month in, I'm not seeing them being much better at all. Either way, I'm keeping these because sometimes you just want to use headphones instead of earbuds.
Written by a customer while visiting bose.com