Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,162 Reviews)
Rating breakdown 1,162 reviews
5 Stars
901
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
4
on August 16, 2025
Posted by: not that mitchQ
Gender:Male
I love the quality of sound, as well as the different listening modes. However they do not work well when paired with more than 1 device so that lost them a star. Pretty good!
Written by a customer while visiting bose.com
Customer Rating
5
Better than expected
on August 17, 2025
Posted by: Sue
Lovely shade of blue, really simple to Bluetooth to Iphone, and exceptional sound quality, I am delighted with my purchase.
Written by a customer while visiting bose.com
Customer Rating
2
Noise cancellation not the best
on August 17, 2025
Posted by: Jenna
Gender:Female
Length of ownership:1 month
Originally bought a pair ~2 years ago on sale, they worked perfectly the whole time I had them before they were stolen a year later. Finally decided to replace them and the noise cancellation on the new ones is no where near as good. Disappointing especially having paid twice the price this time. The old ones were great for studying in crowded areas. With these, even on the highest setting I can still hear just one person talking at a normal volume in the same room. The audio is good quality still but given that the noise cancellation barely works, definitely not worth the price.
Response from bose.comBy Customer Support, August 18, 2025
Hi Jenna, thank you for sharing your experience, We're really sorry to hear about the disappointment with your new pair, especially after having such a positive experience with your previous ones. It’s completely understandable to feel let down, especially after investing more this time around.
While the audio quality is still meeting expectations, we want to help you get the most out of your noise cancellation feature. Sometimes, performance can be affected by settings or environmental factors, so we recommend trying the troubleshooting steps outlined through the link below. These tips may help optimize the noise cancellation and improve your overall experience.
https://bose.life/4lDMAXj
If you continue to have issues, please don’t hesitate to reach out to our customer service through this link: https://bose.life/48EXztC
Sophie - Customer Support
While the audio quality is still meeting expectations, we want to help you get the most out of your noise cancellation feature. Sometimes, performance can be affected by settings or environmental factors, so we recommend trying the troubleshooting steps outlined through the link below. These tips may help optimize the noise cancellation and improve your overall experience.
https://bose.life/4lDMAXj
If you continue to have issues, please don’t hesitate to reach out to our customer service through this link: https://bose.life/48EXztC
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing headphones
on August 18, 2025
Posted by: Aman
Gender:Male
Length of ownership:1 week
Amazing sound and very strong noise cancellation feature.
Written by a customer while visiting bose.com
Customer Rating
5
Great Headphones
on August 18, 2025
Posted by: William
Gender:Male
Length of ownership:1 month
As expected these Bose headphones work phenomally.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sounds
on August 18, 2025
Posted by: Cin23
Gender:Female
Length of ownership:1 month
I bought the Bose Headphones 1 month ago for a trip. I just loved them. The sound is awesome and I love that it blocks out the everyday sounds.
Written by a customer while visiting bose.com
Customer Rating
5
Great bass!!
on August 18, 2025
Posted by: Os12
Gender:Male
Length of ownership:1 week
Excited to Kill my Workout tomorrow morning with my new acquisition.
Written by a customer while visiting bose.com
Customer Rating
3
Speaker
on August 20, 2025
Posted by: T
Gender:Male
Length of ownership:1 month
The speaker function needs to be better. When talking people cannot hear very well on the other side.
Response from bose.comBy Gem, Customer Support, August 20, 2025
Thanks for your feedback we really appreciate you taking the time to share your experience. We're sorry to hear that the speaker function hasn't met expectations during calls. Call clarity can sometimes be affected by factors like Bluetooth connection strength, background noise, or microphone placement.
We’d love to help troubleshoot this further and explore ways to improve your experience. Please feel free to contact us directly with your product details, and we’ll work with you to find a solution. https://bose.life/globalsupport
Gem - Customer Support
We’d love to help troubleshoot this further and explore ways to improve your experience. Please feel free to contact us directly with your product details, and we’ll work with you to find a solution. https://bose.life/globalsupport
Gem - Customer Support
Written by a customer while visiting bose.com