Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,231 Reviews)
Rating breakdown 1,231 reviews
5 Stars
951
4 Stars
153
3 Stars
61
2 Stars
31
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
1
New Models Not Recommended For The Cost !!!
on July 24, 2025
Posted by: Chris
Gender:Male
Length of ownership:1 month
The quality of these new “noise canceling headphones “ are not worth the money even on sale. Purchased to replace older quiet comfort headphones and was a waste of money. They do not cancel complete background noise like previous models. As well as a see and end functions there is a long delay to both answer and end calls on headphones. While the new colors are neat save your money not worth the expense. This is the first negative review I have given on any Bose product we have been purchasing there items for decades and first bad experience with a brand new product.
Response from bose.comBy Customer Support, July 24, 2025
Hi Chris, thank you for sharing your feedback. We're sorry to hear about your experience with the new models. Your satisfaction is very important to us, and we want to better understand the issues you're encountering. To assist you, please try the troubleshooting steps in this guide:
https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US
If the problem continues, please send us a message with more details via this link: https://m.me/Bose
Best regards,
Kelly - Bose Customer Support
https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US
If the problem continues, please send us a message with more details via this link: https://m.me/Bose
Best regards,
Kelly - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Color isn't as bright as picture
on July 24, 2025
Posted by: DReff
Gender:Male
Length of ownership:1 week
Great noise cancellation. Was much lighter in color than picture
Written by a customer while visiting bose.com
Customer Rating
5
So Comfortable
on July 24, 2025
Posted by: LittleKat
Gender:Male
Length of ownership:1 month
For my teen challenged with sound sensitivity and slight anxiety. These are comfy to wear and help him feel safer. Thanks!
Written by a customer while visiting bose.com
Customer Rating
4
Easy to setup and use.
on July 25, 2025
Posted by: Maddog57
Very good sound and the quiet mode really works well.
Written by a customer while visiting bose.com
Customer Rating
3
No Laptop access to headphone Settings.
on July 25, 2025
Posted by: Eric
Gender:Male
Length of ownership:1 month
I purchased a few weeks ago. Only 1 MAJOR disappointment--I cannot adjust the equalizer from my computer. Please consider reformatting the computer site to be able to adjust the headphones using a laptop.
I opt to only own the current generation of a Verizon flip phone. My 3 star rating is based on Bose not providing a laptop adjustment option. Thanks for recognizing military service and providing me the Veteran discount.
Eric
I opt to only own the current generation of a Verizon flip phone. My 3 star rating is based on Bose not providing a laptop adjustment option. Thanks for recognizing military service and providing me the Veteran discount.
Eric
Response from bose.comBy Kelly, Customer Support, July 25, 2025
Thank you for your feedback. I understand how important it is to have full control over your headphones, including adjusting the equalizer from your computer.
Currently, we don’t offer a Bose desktop app. However, many computers have built-in equalizer settings. Please check with your device manufacturer for details.
As a top-tip, any EQ changes made through the Bose app on a phone or tablet will apply across all connected devices, including your PC!
Kelly - Customer Support
Currently, we don’t offer a Bose desktop app. However, many computers have built-in equalizer settings. Please check with your device manufacturer for details.
As a top-tip, any EQ changes made through the Bose app on a phone or tablet will apply across all connected devices, including your PC!
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on July 25, 2025
Posted by: Airdif
When on airplane connected via audio cable, could not determine which mode the unit had to be in. Should the unit be powered on, or just keep it off? Had to keep playing with this to determine how it works.
Written by a customer while visiting bose.com
Customer Rating
5
Must have !!!
on July 25, 2025
Posted by: Daveman
Gender:Male
Length of ownership:1 week
Love these headphones-great sound as usual for any Bose product
Written by a customer while visiting bose.com
Customer Rating
5
Truly outstanding!
on July 26, 2025
Posted by: Frankgee2507
Gender:Male
Length of ownership:1 week
These are the most comfortable over the ear headphones I have ever had. The sound is top quality that I have come to expect from Bose products. These are yet another example of how Bose sets the standard for quality that others can only hope to achieve. I love how seamless these headphones are to set up and adjust during use. The wide array of available colors provides the user multiple options to fit any lifestyle or preference. Well done as usual. Keep up the great work.
Written by a customer while visiting bose.com