Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,267 Reviews)
Rating breakdown 2,267 reviews
5 Stars
1,704
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Posted by: Samps
from Roxboro, NC
Expertise:Intermediate
Verified Purchase:Yes
Best samsung earbuds yet. Perfect fit and doesn't fall off.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, June 12, 2025
We appreciate your insights and are ecstatic to know that that the Galaxy Buds FE has been the best Samsung earbuds for you! We love to see that the buds have been a perfect fit for you. The small design ensures a secure and comfortable fit, allowing them to nestle snugly in your ears without falling out. With customizable wing tips and ear tips, users can personalize their fit for the best experience. Thank you for sharing your experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Still defective!
on June 13, 2025
Posted by: Aviduser
[This review was collected as part of a promotion.] I got these to replaced my buds 2 or "Beans" all their headsets become.defecrive afrer the warranty expires. Its always this annoying ring when you put them on. Disconnecting mid conversation and then taking its sweet time to work again. I have 3 pairs all of them werw defective! Or not wanting to charge!
Value
1
Response from Samsung USBy R&R Team, June 16, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds FE! We value your feedback and want to ensure you get the most out of your listening experience. When using the Galaxy Buds FE, you'll notice features like Active Noise Cancelling and Ambient Sound that adjust the audio based on your surroundings. The sub-microphone plays a key role in this by fine-tuning the sound for optimal enjoyment. Just a tip: if the area around the sub-microphone is touched or covered while you’re putting the earbuds on or adjusting them, it may result in unexpected sounds like beeping, howling, or the beeping sound you're hearing. Being mindful of this can lead to a more seamless experience. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on June 13, 2025
Posted by: Bama91
[This review was collected as part of a promotion.] Been using my buds for awhile now and love them. Very comfortable to wear for extended periods and do not fall out of my ears if I tilt my head or lean over. Great for a mechanic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound but inconvenient shape
on June 13, 2025
Posted by: Galaxyuser22
[This review was collected as part of a promotion.] Galaxy AI features are great, great sound on device but shape is quite inconvenient for the ear, they fall down often while eating and a lot of accidental pauses or "next song" while trying to fix them in the ear.
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your thoughts about the Galaxy Buds FE! We completely understand how important a secure fit is, especially when you’re enjoying your favorite content or having a meal. To improve the fit and help keep the Buds in place, we recommend ensuring that the correct earbud tips are attached before wearing them. Holding the earbuds with the microphone and tip facing down, gently insert them into your ears following the direction of your ear canal. It’s key to use the left earbud (L) in your left ear and the right earbud (R) in your right ear for optimal sound quality and comfort. Additionally, you can adjust the positioning by rotating them slightly. Finding that perfect fit can really enhance your listening experience and minimize any accidental pauses. We hope this helps you enjoy your Galaxy Buds FE even more! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch
on June 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my watch but can I have the rotating bezel fixed or is it broken?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EDM is a Gooo!!!
on June 14, 2025
Posted by: threesixking
[This review was collected as part of a promotion.] So I got these buds mainly for there Galaxy AI compatibility features and the fact they don't have a stem is even better. They pair perfectly with the S25 and the bass is perfect for my music taste. Not to mention how Galaxy AI gives you the option to customize your long hold press into two separate functions with mine being interpreter and of course Spotify. All in all 7 out of 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Easy
on June 14, 2025
Posted by: Heartwarrior
[This review was collected as part of a promotion.] Easy pairing, fits good and sound quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on June 15, 2025
Posted by: Chomaster
[This review was collected as part of a promotion.] Great sound quality. Use these for work and listening to podcasts. Battery lasts the whole day! Fully recommended 👌
Value
5
Written by a customer while visiting Samsung US