Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,267 Reviews)
Rating breakdown 2,267 reviews
5 Stars
1,704
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
4
Value is the key!
on June 4, 2025
Posted by: Ijp9610
[This review was collected as part of a promotion.] I have been a Galaxy Buds fan since the first generation. These particular buds fit the bill when you need something basic, the sound quality is acceptable. The fit does leave some to be desired. But I bought them when I needed a quick solution and they definitely get the job done.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ambient sound
on June 4, 2025
Posted by: 180360
[This review was collected as part of a promotion.] The sound is awesome. The ambient sound is so cool when im working. I can hear everything while still jamming. Galaxy AI is amazing.
Value
5
Response from Samsung USBy R&R Team, June 5, 2025
Thank you for your awesome review! We're thrilled that you love the incredible sound quality of the Galaxy Buds FE. It’s awesome to know you can immerse yourself in your work while still enjoying your music. We’re glad you appreciate the ambient sound feature for its perfect balance, allowing you to stay aware of your surroundings. Your excitement about Galaxy AI is wonderful, and we’re happy to know these features enhance your daily routine. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Be far away from them
on June 5, 2025
Posted by: Natagon
Expertise:Expert
This ear buds were working good for a year and one day became in a horrible ear buds, low sound and the noise cancelation dis not working and it was making a horrible noise. This will be my last ear buds of Samsung. Absolutely bad experience.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 5, 2025
Hi Nategon! Thank you for sharing your experience with the Galaxy Buds FE. We understand how important it is to have a great audio experience with your buds. To ensure that your buds work great, please check that they are correctly installed and that you have the right ear tip size for optimal sound and noise cancellation. We also recommend checking for any available software updates in the Galaxy Wearable app, as these can enhance performance. If you’re still not satisfied, a factory reset might help, but we suggest trying that as a last resort. Additionally, remember that Samsung offers a 12-month limited warranty for any manufacturer defects, and you can add coverage with Samsung Care+ for extended protection and support. If you need further assistance after trying these steps, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
هذا المنتج يتميز بعزل الضجيج الخارجي
on June 5, 2025
Posted by: Abdullah1
[This review was collected as part of a promotion.] حقا انني مستمتع عندما اخبرني صديقي عن مميزات هذا المتتج لم اتردد ولو لحظة واحدة فقمت بطلبه ولم يستغرق وقت للوصول وعند استخدامه تفاجأت جدا معظم الوقت استخدمة ولا آبه لضجيج السياراا او حديث من حولي حقيقتا شكرا جزيلا على مثل هذا المنتج الاكثر من رائع
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound!
on June 6, 2025
Posted by: MusicZlife
[This review was collected as part of a promotion.] So, this is my first pair of actual ear buds. I know, a little behind, but I prefer my music blaring from my speakers, lol. I bought these because they were half off with my upgrade, but glad I bought them. They've come in handy when trapped in the car with the in-laws and their less than desirable taste in music. Not the greatest in canceling out outside sounds, but the buds produce such a great sound, it's fine. They last several hours.
Value
4
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds FE! We’re glad to see that they’re helping you get through those car rides with your in-laws. Sometimes, tuning into your favorite music is the best way to enjoy the journey. We’re also glad you’re loving the sound quality. We designed the Buds FE to provide an exceptional listening experience whether you're at home or on the go. With 7 hours of battery life, you can enjoy your playlist without worrying about the charge. Keep enjoying your music, and who knows, maybe your in-laws will surprise you one of these days. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality
on June 6, 2025
Posted by: Jwilks
[This review was collected as part of a promotion.] These have great sound quality, and I love them for the gym!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on June 7, 2025
Posted by: Brad
Shopping is good here love the products I recommend to everybody to come here and Shop thank you very much you thank you all for my airbags
Features
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great /when/ they work
on June 7, 2025
Posted by: dendj
from Norway
Expertise:Expert
Tl;dr 5 stars for sound and comfort, 1 star for durability (read below)
Works great when actually working, sound is decent for the price, and I don't think you'll get anything of this quality to the same price elsewhere at the moment.
Though, I bought these in August of last year (2024), and last week I had to turn them in for warranty-service for the third (3rd) time. All times it has been the left bud that just drops its volume down to about 5%, whilst the right bud functions as it should. More curious is that they've replaced both buds, both times, so I'm a bit unsure if I want to cancel the buy this time around, but I'll await and see what the workshop deducts.
Mind you this is in Norway, so maybe it's just a bad batch they sent over here (/joke). :)
Great sound, I personally don't use the ambient feature, but from the little I tried you can hear your surroundings decently. Noise cancellation works to a good degree, I can walk by car traffic and with the volume at about 70% (depending on the song) it cancels out the "outside". One of the few buds I don't need to adjust all the time, it fits well in other words.
Features
4
Performance
2
Design
5
Value
5
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your experience with the Galaxy Buds FE! It's great to see that you enjoy the sound quality and comfort and that the noise cancellation feature allows you to stay immersed in your music even in busy environments. If you notice that the volume in the left earbud drops unexpectedly, try restarting the earbuds using the Galaxy Wearable app. This can help refresh the connection. Additionally, make sure that the touch-sensitive sensor and speaker are clean and free from debris, as this can improve performance. If this persists, try re-pairing the earbuds by following the steps in the Wearable app to restore balanced audio. Your feedback is valuable, and we appreciate you taking the time to share your thoughts! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US