Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,267 Reviews)
Rating breakdown 2,267 reviews
5 Stars
1,704
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
3
Worked great for about 6 months
on June 2, 2025
Posted by: Kiritone
[This review was collected as part of a promotion.] Loved them for about 6 months, I used them for everything from talking on te phone to listening to music to watching TV and movies. But now the touch sensor is going nuts. I had to disable it in the app because it keep starting and stopping whatever I was watching/listening to and hanging up on people.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hey Kiritone! Thank you for sharing your experience with the Galaxy Buds FE. We see that you may be experiencing some challenges with your buds sensor. To enhance your experience, try resetting your earbuds and checking for any available software updates in the app. Cleaning both the buds and the touch sensors can also make a difference. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you need further assistance, feel free to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best features
on June 2, 2025
Posted by: Mrhatcher1980
[This review was collected as part of a promotion.] Being on the go, and working u lve how I can, navigate my watch with my phone with out my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fit on me
on June 2, 2025
Posted by: Mamabear3
[This review was collected as part of a promotion.] So the reason that I chose the specific headphones was to help me cancel out noise I'm also I wanted something with like a good fit to my ear because it is always difficult to find something that fits comfortable with my ear and I love how it comes with adjustables with it that was my main concern was finding something that fits my ear work doesn't fall off every 5 seconds and these never fall off
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
These are quickly becoming my best Buds!
on June 2, 2025
Posted by: PdBare
[This review was collected as part of a promotion.] I am a walkaholic and nothing moves me quite like great sounding music. These Buds deliver that and more. This is my first pair of true wireless earbuds and, to be honest, I wasn't sure. These things are a game changer with clear voice over calls on both ends and beautiful sound definition while listening to music no matter the weather.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound and Smart Features with Galaxy
on June 2, 2025
Posted by: HAmary
[This review was collected as part of a promotion.] The Samsung Galaxy Buds FE have truly surprised me with their sound quality and comfort. They fit perfectly in my ears and stay in place even when I’m walking or exercising. The audio is clear, with deep bass and crisp treble, making music and calls enjoyable anywhere I go.
What really makes them special is how they work with Galaxy AI. I use the voice assistant features powered by Galaxy AI to control my music, check the weather, and even translate phrases when I’m on the go. It feels like I’m carrying smart tools right in my ears.
The noise cancellation is strong and helps me focus, especially when I’m studying or working in busy places. The battery life is also impressive—it lasts through my whole day without needing to recharge.
If you want wireless earbuds that are comfortable, powerful, and smart, Galaxy Buds FE are a great choice. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
These earbuds are great to wear for indoors/outdoo
on June 2, 2025
Posted by: JustGoForIt23
[This review was collected as part of a promotion.] The galaxy earbuds are meant to comfort your ears. Relaxing your mental health to another level of nonstress free.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market
on June 2, 2025
Posted by: Happybuyer21
[This review was collected as part of a promotion.] These earbuds are amazing, the noise canceling is through the roof and the ability to switch it off and on is a life saver. I paid full price for these and I would do it again they are that good. When I lose them I can easily locate them with the app samsung provides they connect easily to galaxy ai which is better then siri in my opinion. 10/10 earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds Performance
on June 2, 2025
Posted by: Heugdugong
[This review was collected as part of a promotion.] Samsung Bluetooth I first used Galaxy Buds and the person on the other end said that they couldn't hear me very well. So I don't use them for calls, but only for listening to music or watching videos while exercising.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for sharing your experience with the Galaxy Buds FE! We appreciate your feedback regarding the call quality. It’s important to us that your communication is clear, just as much as enjoying music or videos. Factors like microphone placement, software settings, and the way the buds fit in your ears can all impact call clarity. To enhance your experience for calls, we suggest checking how the buds are worn, as a good fit can make a significant difference. Additionally, making sure your software is up to date may improve performance. If you’d like to explore specific troubleshooting options, we encourage you to check out the link attached. We value your input, and we hope you find these tips helpful! If you continue to experience this after troubleshooting, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US