Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,267 Reviews)
Rating breakdown 2,267 reviews
5 Stars
1,704
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
I love this
on February 11, 2025
Posted by: Carlos
[This review was collected as part of a promotion.] The sound feeling in my ear is perfect easy to bring around best ear buds i ever used so happy i got and android there the way better than air pods for sho
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds out there!
on February 11, 2025
Posted by: HoneyBee
[This review was collected as part of a promotion.] I've used a variety of earbuds over the years and upgraded from the older model of Samsung buds to the Galaxy Buds FE and they're great! They fit in my ear perfectly and don't fall out as previous buds have. The audio transmission is seamless and the quality of audio is impeccable. They're easy to use and hold a charge for days! Love these buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them
on February 11, 2025
Posted by: Samphones
[This review was collected as part of a promotion.] I have used these for so long. I use them to work out and never have an issue with them falling out. They have fell in water and still work Great. I love that I can track them if I lose them. They hold charge well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on February 11, 2025
Posted by: MichaelM26
[This review was collected as part of a promotion.] Best thing from samsung in a year or so.. Great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Use one buds at a time
on February 11, 2025
Posted by: Dixiemom
[This review was collected as part of a promotion.] I love how you can use the left bud for one bud at a time, and it doesn't have to be only the right bud for single bud use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I was pleasantly surprised by some of the features
on February 11, 2025
Posted by: Fish4Sam
[This review was collected as part of a promotion.] The ear buds work so well that you don't have to think about them. I was surprised by the hearing protection feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice fit and sound
on February 11, 2025
Posted by: LeoNidus8
[This review was collected as part of a promotion.] The ear buds was very easy to set up and adjust. The sound quality is nice and it's great to use for working out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They're okay
on February 11, 2025
Posted by: LUCYPH
[This review was collected as part of a promotion.] I actually have the bud 2 pro but I'm trying other's these fall out of my ears too much while at the gym. From sweat and the charging box doesn't work that well anymore.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds FE, Lu. We always look forward to hearing from our customers. The Galaxy Buds FE provides up to 7 hours of playtime per charge, which can be extended to 26 hours with a fully charged case. We noted your concerns regarding the buds falling out while you're working out and the buds' case not charging properly. Our goal is to ensure that our customers have the best experience possible with our devices, and we would like to provide some assistance to help ensure you have a great experience with your buds. If your Samsung Buds charging case isn't working as it should, the most common causes may include dirty charging contacts on the earbuds or inside the case, a faulty battery within the case, or potential damage to the charging port. We recommend checking for any debris and cleaning the contacts with a soft cloth. You can also try using a different charging cable. If this persists, please consider contacting Samsung Support for further assistance. In regards to the fit, we recommend trying the bud tips that come included with your Buds FE in order to get the best fit. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, we also offer Samsung Care+, which can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. If you have any further concerns or questions about this, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US