Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless String Trimmer with 2.0 Ah Battery & Charger 2100102VT - Green
Average customer rating
4.4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
84
4 Stars
17
3 Stars
5
2 Stars
3
1 Star
9
90%of customers recommend this product.
(
83 out of
92)
Customer Reviews for Greenworks - 80V 16" Cordless String Trimmer with 2.0 Ah Battery & Charger 2100102VT - Green
Customer Rating
5
Excited to try it
on April 2, 2025
Posted by: Mpot
from Madison, MS
Gender:Male
[This review was collected as part of a promotion.] I purchased a green Works mower just over two years ago. I’m so pleased with it. I just purchased a green works string trimmer to replace my current gas powered one. I’m very excited to try it. Been very pleased with the quality so far of Green works products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Decent trimmer, poor battery life
on April 3, 2025
Posted by: Olem
from Olema, CA
Gender:Male
[This review was collected as part of a promotion.] Trimmer is very slow to ramp up (takes 3-4 seconds to get to usable speed), but once there it's nice and powerful and trims well.
Main complaint is battery. I have a pair of the 2.5AH batteries, advertised as giving up to 50 minutes use each. I'm lucky if I can get 10 minutes of continuous trimming before they are out of energy and need a 45 minute recharge. I don't know where the 50-minutes comes from; maybe walking around doing little touch-up trims?
It is certainly not 50 minutes of continuous use cutting grass! Mind you, these aren't heavily used batteries near the end of their life; I've got maybe a half dozen charges on each.
Main complaint is battery. I have a pair of the 2.5AH batteries, advertised as giving up to 50 minutes use each. I'm lucky if I can get 10 minutes of continuous trimming before they are out of energy and need a 45 minute recharge. I don't know where the 50-minutes comes from; maybe walking around doing little touch-up trims?
It is certainly not 50 minutes of continuous use cutting grass! Mind you, these aren't heavily used batteries near the end of their life; I've got maybe a half dozen charges on each.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 4, 2025
Hello Olem.
Thank you for sharing your experience. High-power string trimmers can consume battery life quickly, especially when used for extended periods or when dealing with thick vegetation, but runtime can vary depending on the battery capacity and the trimmer's setting. The trimmers variable speed controls, allow you to adjust the power for different cutting conditions and potentially extend battery life. We hope these tips provide a better user experience. If you would like us to investigate the runtime you are getting, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for sharing your experience. High-power string trimmers can consume battery life quickly, especially when used for extended periods or when dealing with thick vegetation, but runtime can vary depending on the battery capacity and the trimmer's setting. The trimmers variable speed controls, allow you to adjust the power for different cutting conditions and potentially extend battery life. We hope these tips provide a better user experience. If you would like us to investigate the runtime you are getting, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Trimmer is great/Registration SUCKS
on April 8, 2025
Posted by: Oldnweiser
from Florida
Gender:Male
[This review was collected as part of a promotion.] You’d think in 2025 for the top of the line tool you could find a QR code to shoot to register. But NOOoooopp!’ You have to get your magnifying glass out to read then type in the thousand digit* serial number and model. *exaggeration
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 9, 2025
Hello Oldnweiser.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
String Does Not Work
on April 23, 2025
Posted by: Really Sad
[This review was collected as part of a promotion.] I bought this trimmer two years ago and now avoid it entirely. The sting is impossible to load, never feeds out by itself and breaks off too fast when I feed it out manually. I bought it because I like the mower and wanted to match charging types. I HATE THIS TOOL!!!! Stay away.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 24, 2025
Hello Really Sad.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on May 6, 2025
Posted by: MPorter
[This review was collected as part of a promotion.] Just bought the tool and charger as my first battery powered string trimmer. Used it for just a few moments but it seems it will work well for our small front and back yards.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Trimmer 80 volts
on May 28, 2025
Posted by: Anonymous
from Conyers Ga 30013
Gender:Female
[This review was collected as part of a promotion.] I have a picture of it smoking really, Really bad. Great Machine if it didn’t catch on fire yet, I do have the video of that catch it on fire so if you need information on that
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2025
Hello Shirleydingram.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I use this for my landscaping business.
on June 9, 2025
Posted by: Kat works
from Humboldt county , California
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer three years ago. I bought my first one in 2014, I worked it hard. It quit on me and I bought this one. I also have a 80volt blower, 21 inch mower and your 18 inch chainsaw. My customers love that I use battery powered tools. I love that I don’t have to carry around gasoline. I love that your tools are so much quieter and have less vibration. I highly recommend them every chance I get. I am just a single older woman with a small business, but I love your tools. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fresh out of the box review
on August 16, 2025
Posted by: Yardie 22
from Illinois
Gender:Male
[This review was collected as part of a promotion.] Trimmer was easy to assemble and battery was fully charged within an hour. The trimmer did well at speed lower than my old gas trimmer. iI had plenty of power to cut the tougher weeds, and was a lot quieter than my gas trimmer. Bump feed head worked as expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com