Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer with 2.0Ah Battery and Rapid Charger - Green
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
74
4 Stars
15
3 Stars
4
2 Stars
3
1 Star
8
88%of customers recommend this product.
(
71 out of
81)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer with 2.0Ah Battery and Rapid Charger - Green
Customer Rating
2
Trimmer is great/Registration SUCKS
on April 8, 2025
Posted by: Oldnweiser
from Florida
Gender:Male
[This review was collected as part of a promotion.] You’d think in 2025 for the top of the line tool you could find a QR code to shoot to register. But NOOoooopp!’ You have to get your magnifying glass out to read then type in the thousand digit* serial number and model. *exaggeration
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 9, 2025
Hello Oldnweiser.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
String Does Not Work
on April 23, 2025
Posted by: Really Sad
[This review was collected as part of a promotion.] I bought this trimmer two years ago and now avoid it entirely. The sting is impossible to load, never feeds out by itself and breaks off too fast when I feed it out manually. I bought it because I like the mower and wanted to match charging types. I HATE THIS TOOL!!!! Stay away.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 24, 2025
Hello Really Sad.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on May 6, 2025
Posted by: MPorter
[This review was collected as part of a promotion.] Just bought the tool and charger as my first battery powered string trimmer. Used it for just a few moments but it seems it will work well for our small front and back yards.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Trimmer 80 volts
on May 28, 2025
Posted by: Anonymous
from Conyers Ga 30013
Gender:Female
[This review was collected as part of a promotion.] I have a picture of it smoking really, Really bad. Great Machine if it didn’t catch on fire yet, I do have the video of that catch it on fire so if you need information on that
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2025
Hello Shirleydingram.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I use this for my landscaping business.
on June 9, 2025
Posted by: Kat works
from Humboldt county , California
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer three years ago. I bought my first one in 2014, I worked it hard. It quit on me and I bought this one. I also have a 80volt blower, 21 inch mower and your 18 inch chainsaw. My customers love that I use battery powered tools. I love that I don’t have to carry around gasoline. I love that your tools are so much quieter and have less vibration. I highly recommend them every chance I get. I am just a single older woman with a small business, but I love your tools. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fresh out of the box review
on August 16, 2025
Posted by: Yardie 22
from Illinois
Gender:Male
[This review was collected as part of a promotion.] Trimmer was easy to assemble and battery was fully charged within an hour. The trimmer did well at speed lower than my old gas trimmer. iI had plenty of power to cut the tougher weeds, and was a lot quieter than my gas trimmer. Bump feed head worked as expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great fast charging
on August 21, 2025
Posted by: Mike520
[This review was collected as part of a promotion.] I received this charger as a warranty replacement for the 2A std charger. Wow what a difference in charging time. Very satisfied and appreciate the units cooling fan.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from San Diego , ca
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my Greenworks trimmer. This is the second one I have . They have both been powerful and I definitely don’t miss the old pill string and mess associated with my old gas trimmers !
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com