Customer reviews from greenworkstools.com
Greenworks - 80V 10" Cordless Polesaw (Great For Pruning and Trimming Branches / 75+ Compatible Tools), Tool Only - Green
Average customer rating
4.5
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
54
4 Stars
14
3 Stars
4
2 Stars
1
1 Star
3
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Greenworks - 80V 10" Cordless Polesaw (Great For Pruning and Trimming Branches / 75+ Compatible Tools), Tool Only - Green
Customer Rating
3
Good, but heavy
on November 26, 2019
Posted by: Big Bob
from Edinburg, VA
Gender:Male
Good craftsmanship, however, the length is not adjustable and it is very heavy. Holding it up to cut a limb is near impossible. Would like to be able to remove center section to make it more manageable.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Mobile, AL
Verified Purchase:Yes
I have found the pole saw tiresome to use because it is not well balanced.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 14, 2020
Hello anonymous,
We are sorry to hear that you are not completely satisfied with this unit due to the weight. With the 2.0AH battery installed, this unit weighs 12.8 lbs (5.8 kg) in total. As each users capabilities differ, the strap helps even out the weight. Hold unit firmly with both hands. Always keep your left hand on the pole shaft and your right hand on the rear handle, so your body is to the left of the chain line. Never use a left-handed (cross-handed) grip, or any stance that places your body or arm across the chain line.
We hope these tips will help, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
We are sorry to hear that you are not completely satisfied with this unit due to the weight. With the 2.0AH battery installed, this unit weighs 12.8 lbs (5.8 kg) in total. As each users capabilities differ, the strap helps even out the weight. Hold unit firmly with both hands. Always keep your left hand on the pole shaft and your right hand on the rear handle, so your body is to the left of the chain line. Never use a left-handed (cross-handed) grip, or any stance that places your body or arm across the chain line.
We hope these tips will help, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Works well a little top heavy but gets the job done
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: FarmerBob
Verified Purchase:Yes
It's a bit awkward but that's the "nature of the beast". Works great!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from rock hill sc
Gender:Male
Verified Purchase:Yes
power and battery life areamwzing able to prune my trees withease will continue to purchase greenworks tools
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KHuck
from Missouri
Gender:Female
Verified Purchase:Yes
Powerful comfortable leaf blower. Very easy and convenient to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressed
on June 1, 2023
Posted by: 2 Green thumbs
from Duluth, MN
Gender:Male
Just received my 80V 10" pole saw today. I cut around 40 2" to 4" branches off of my 70 year old pine trees. This thing works great. I'm 55 years old and after 40 branches I needed to take a break so I popped out the 2.5ah battery and stuck it in my 16" chain saw that I also received today and cut a ton of brush. I then took the battery out of the saw and put it in the string trimmer that I received yesterday and trimmed up my back yard for about a half hour. I still had one bar left on the battery after using all three tools.
Pros: Convenient, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mike Shiflett
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I enjoy the equipment I purchased. The chain saw part of this buy is not as sturdy as I hoped. The chain will often fall off of the bar even when using it lightly.
Pros: Convenient, Quiet, Environmentally Safe, Effective
Response from greenworkstools.comBy Greenworks, July 5, 2024
Hello Mike Shiflett.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Written by a customer while visiting greenworkstools.com