Customer Reviews for Greenworks - 60V Electric Commuter Bike for Adults, 27.5" Tires, 500W Motor - Tool Only, Battery and Charger Not Included
Customer Rating
5
Great way to enjoy your land
on April 18, 2024
Posted by: JVKnKC
from Kansas City
Gender:Male
[This review was collected as part of a promotion.] My 14 year old son was choosing the PlayStation ov er our 80 acres so I went against my wife’s orders and bought this thing. It was worth the nights on the couch because I ride it almost as much as my son does. We have lots of trails through hilly woods and pastures and it handles them as fast as we would dare to drive them. I use sport mode because I’m 6-3 and 230 but I’ve told my son to keep it in eco mode. Top speed is the same but sport takes off a lot faster. It does slow way down on the steeper uphills for me but it’s fine. If you’re looking for a motocross bike you’ll be disappointed but if you want a fun and silent way to enjoy your land for a really good price compared to similar options this is a good buy. If you already have Greenworks 60V stuff it’s a no brainer. Just the 2 batteries and the charger cost over half what they charge for the bike. It’s also a great way to see deer and turkeys since you’re on them so quickly and quietly before they spoke.
[This review was collected as part of a promotion.] I recently bought one, and man is this THING amazing REALLY love "it" so far so many features. No more gas Yahoo! I do need rear view mirrors in order to register "little green"... What do you suggest? YO
This product says it has a warranty, but they have no way of fulfilling it or a process to help you if something goes wrong. It is brand new, too, so more than likely, something will. My front wheel bearing has been broken for weeks after only owning it for a few weeks. They will not respond to me or the company I bought it through. I was so excited about GreenWorks products; this was one of the worst purchases ever. It will take you hours to get ahold of anyone if you also have to call. Other manufacturers have one out now; go check theirs out! YOU WERE WARNED!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 11, 2024
Dear cocosfa,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you. One of our team members has been in contact please check your inbox, junk, or spam folder for our response.
Great features light,horn,tires,brakes batteries charge fast just greatOT
on February 24, 2024
Posted by: Anonymous
from Kansas
Gender:Male
[This review was collected as part of a promotion.] Bought this Mini about 2 weeks ago what a blast I've road a mini Bike for about 8 years I'm 71 years old so far so good I love it
I bought this Bike around late December as a Christmas gift for myself. i planned to use it to get me to and from work during the summer as I only live about 8.5 miles away. while the listing and paperwork say that this bike is unable to be registered, that is only partly true. in Michigan, where i live, this bike can be registered as a Moped once rear view mirrors are installed. these are fairly cheep and can be found all over the internet. i am currently going through the paperwork to get it registered as a moped now. i also did a range test when the weather was nice and found that over dirt roads with some decent hills in SPORT mode, the bike gets about 12 miles of range. this is more than enough to get me to my work where I can charge the batteries. the only thing that I wish this bike had, was a port to pull power from. i really would like to add turn signals but there is no place to pull power from the bike directly so unless I want to void any repair warranty, I have to attach an external battery just for that. there is plaenty of room for something like that in the under-carriage area and I plan to put a small storage pack there to store an extra battery. in all, this is an awesome little bike that I would recommend to anyone that has any 60V GreenWorks tools and enough room to enjoy it.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
Response from greenworkstools.comBy Greenworks, February 13, 2024
Hello Tobiah Howell,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We hope others will find your review helpful! Should you have any questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Shipping was quick; it arrived in a few days. The bike was fairly well secured (be prepared to spend about 30 minutes disassembling the shipping frame). It was fairly simple to put together; however, I wish the instructions included more information and a list of replacement parts.
Response from greenworkstools.comBy Greenworks, February 1, 2024
Hello Loren B.,
Thank you for choosing Greenworks. Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If you every have any specific questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We are here to help.
Acquired the Greenworks Tools 60-volt Mini Bike. Fun little bike! Nice size and the battery life met my expectations. The quick charger is a nice addition. Definitely suitable for a wide range of users. Reflects Greenworks quality. Have several of their tools and am excited to see them come out with products like this.
Pros: Easy to Use, Quiet, Environmentally Safe, Powerful