Customer reviews from elementelectronics.com
Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.5
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
32
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
34 out of
37)
Customer Reviews for Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Posted by: Robb
Verified Purchase:Yes
Excellent product. The product at the price I paid is considerably better than what expected. Extremely happy with my purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 30, 2024
Hello Robb. Purchasing an Element refrigerator is an excellent investment, and we are excited to hear that you are happy with your purchase!
Written by a customer while visiting elementelectronics.com
Posted by: Ed Harris
Verified Purchase:Yes
Pleased with size and functionality . Love the size.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, October 26, 2024
Hello Ed. It is great to hear that you are enjoying many of the aspects regarding your Element Freezer and Refrigerator, but we would love to see if we can offer anything else to improve your experience with it from 4 stars to 5 stars. If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Jaywave
Verified Purchase:Yes
The fridge is perfect for my needs and working great!1
Response from elementelectronics.comBy Customer Care Team, January 16, 2025
Purchasing an Element appliance is an excellent investment, and we are excited to hear that you are happy with your purchase!
Written by a customer while visiting elementelectronics.com
Posted by: Tim in Mississippi
Verified Purchase:Yes
Basic fridge for the garage. Easy to adjust settings.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 6, 2025
Hello Tim. It is wonderful to hear that your new Element Refrigerator is exactly what you have been looking for in Refrigerator. We are confident that you will continue to get great utility out of it for many years to come.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
Elements is a good product made by a company that stands by their appliances
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Thank you so much for the 5-star review of your new Element Refrigerator. We hope you are able to get immense utility out of it.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
Large capacity, runs quietly, overall quality above average
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
It is absolutely outstanding that you are finding your Element TV to be of 5-star quality!
Written by a customer while visiting elementelectronics.com
Posted by: SRC Bear
Verified Purchase:Yes
We are a family of 2, fridge is perfect size for us. Plenty of space in the freezer. Plenty of space in the fridge. Nothing fancy, just a regular fridge that does the job.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 27, 2025
Thank you for taking the time to leave a review of your new Element Refrigerator. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
2
Freezer door spring-load stop - Major design flaw
on March 19, 2025
Posted by: deb s
Verified Purchase:Yes
It's a beautiful refrigerator but having a spring-loaded FREEZER door that stops so fingers are caught from discomfort of being accidentally trapped between...Defeats the purpose of having a self-closing door and energy efficiency.
The spring loaded "stop" design creates the more likelihood of a door accidentally left ajar, causing it to continously run, food defrost and components to possibly fail prematurely. The spring load stop requires users to constanly remind themselves to make sure the door actually closed, rather than a simple standard push and walk away.
The shelves are a thinner glass/plastic than previous models and much more likely to prematurely break.
The shelves are a thinner glass/plastic than previous models and much more likely to prematurely break.
Otherwise, it seems to stay cold as it should and looks nice.
Summary: Would I buy again? No, because I have to devote a couple seconds each time when using it .
Otherwise,
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, March 20, 2025
Element is committed to making sure that you have the best experience with our products that is possible. Based on your description of the problem, we'd really love for you to speak with our Customer Support team. They may be able to help you with the issues that you have been experiencing. They can be reached by calling or texting 888-842-3577 , emailing customerservice@elementelectronics.com or by using the chat feature at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com