Customer reviews from whirlpool.com
Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Average customer rating
4.4
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
77
4 Stars
24
3 Stars
13
2 Stars
3
1 Star
4
87%of customers recommend this product.
(
67 out of
77)
Customer Reviews for Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Customer Rating
3
Still new
on November 14, 2025
Posted by: Yours
from Okc
[This review was collected as part of a promotion.] Just brought a couple of weeks ago, it's nice but didn't come with ice tray nor holder. It makes noise every now and then and I'm not sure if it's supposed to do that or not!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great looks
on November 14, 2025
Posted by: Jamoh
from Tx
[This review was collected as part of a promotion.] Had it for a week is working great look great quiet
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on November 15, 2025
Posted by: Lost moma
from La
[This review was collected as part of a promotion.] I justed bought my new whirlpool refrigerator and love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool refrigerator
on November 15, 2025
Posted by: Tim 49
from Centertown mo
[This review was collected as part of a promotion.] Love the refrigerator looks great very quiet operation. I like the glass shelves. Holds 38degree for refrigerator at suggested setting. GREAT REFRIGERATOR.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Back to Basics
on November 16, 2025
Posted by: MA Reviewer
[This review was collected as part of a promotion.] After battling for eleven years with a bottom freezer 3 door refrigerator with ice maker and water dispenser etc, we decided to return to basics. This refrigerator doesn’t have any bells or whistles and that’s just what we wanted. I am loving how much more space it has as compared to our previous refrigerator, though it’s actually smaller. The shelves and drawers are plastic and I do wish they were a little more substantial, but overall we’re quite content with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Garage Fridge
on November 16, 2025
Posted by: JennyB13
from Jonesborough TN
[This review was collected as part of a promotion.] We really needed more space and a garage fridge seemed like a good idea. Very quiet. Very spacious. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
It's bigger than my old one, that's it
on November 17, 2025
Posted by: Partime1
from South Bend In.
[This review was collected as part of a promotion.] My last Whirlpool lasted 25 years before the compressor was breaking down. The new one is struggling to freeze the food I put in it. I don't know if I'd ever buy another Whirlpool. I'm going to try to get somebody to look at it before I would buy another. I freeze water and pop but as soon as I transfer them into the fridge they thaw out in a matter of hours. I could leave them in my old Whirlpool fridge and the lasted for days not hours.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 21, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
The cooling function On?
If the refrigerator isn't cooling, check if it's turned on. Power outages, surges, or cleaning can accidentally turn it off. Are controls set correctly?
The factory preset to "mid setting" should suffice. Adjustments should be made in small increments, waiting 24 hours between changes. Higher setting = colder; lower setting = less cold. Consult your Owner's Manual for model-specific control details.
Are the air vents blocked?
Proper airflow between the freezer and refrigerator is essential. Locate vents in both compartments and ensure they are not blocked by items, which can cause temperature and moisture issues. Avoid placing sensitive items (e.g., eggs, liquids) directly in the cold airflow path. For more information, see How to Check the Air Vents for Blockage- Ensuring Proper Air Flow.
Have the doors been opened often?
Frequent or prolonged door opening warms the refrigerator and introduces excess moisture, potentially causing frost or condensation. Keep food organized, retrieve items efficiently, and close the door promptly.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 842090
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator.
The cooling function On?
If the refrigerator isn't cooling, check if it's turned on. Power outages, surges, or cleaning can accidentally turn it off. Are controls set correctly?
The factory preset to "mid setting" should suffice. Adjustments should be made in small increments, waiting 24 hours between changes. Higher setting = colder; lower setting = less cold. Consult your Owner's Manual for model-specific control details.
Are the air vents blocked?
Proper airflow between the freezer and refrigerator is essential. Locate vents in both compartments and ensure they are not blocked by items, which can cause temperature and moisture issues. Avoid placing sensitive items (e.g., eggs, liquids) directly in the cold airflow path. For more information, see How to Check the Air Vents for Blockage- Ensuring Proper Air Flow.
Have the doors been opened often?
Frequent or prolonged door opening warms the refrigerator and introduces excess moisture, potentially causing frost or condensation. Keep food organized, retrieve items efficiently, and close the door promptly.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 842090
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on November 17, 2025
Posted by: DDC59
from Yuma, AZ
[This review was collected as part of a promotion.] Bought recently, excellent fridge, would recommend
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com