Customer reviews from whirlpool.com
Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Average customer rating
4.3
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
136
4 Stars
45
3 Stars
20
2 Stars
9
1 Star
11
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Customer Rating
2
Not as expected
on July 22, 2026
Posted by: Noooname
[This review was collected as part of a promotion.] It seems to be consistent and working fine but the noises it makes says otherwise. It sounds worse than what research online says along with manufacturer information. I also hate that it doesnt have a light in the freezer. In my opinion, this fridge does not meet the expectation from whirlpool and is a bit of a disappointment. I have a feeling this fridge will not last as expected.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 24, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24328073.
We’re looking forward to hearing from you.
Marie Q
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24328073.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on July 22, 2026
Posted by: Kendra80
[This review was collected as part of a promotion.] Keeps very cool and is pretty spacious. Great product and price
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
No disappointment
on July 22, 2026
Posted by: Satisfied..
[This review was collected as part of a promotion.] This refrigerator is exactly what we wanted..spacious, easy to clean and somewhat reasonably priced. However the service contract
was a surprise..a monthly fee for a new pro
duct. But to keep with the correct topic , this fridge will give years of carefree service, exactly as we expect.
was a surprise..a monthly fee for a new pro
duct. But to keep with the correct topic , this fridge will give years of carefree service, exactly as we expect.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool, Best in Appliances.
on July 22, 2026
Posted by: Linderlou
[This review was collected as part of a promotion.] I love my Whirlpool Refrigerator. Whirlpool is my 'go to 'for quality, design, and efficiency in kitchen appliances. It interior is roomy and well designed. The temperatures in the freezer and refrigerator are easy to set and maintain. It operates very quietly and evenly cool's refrigerator contents ,and freezer foods. It's design is very sleek and modern. I love the fact the door handles are not on the exterior, but built into the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Shelves narrow and too deep….. no light in freezer
on July 22, 2026
Posted by: Timmy Me
[This review was collected as part of a promotion.] Hated it….. shelves too deep….. noisy…no light in freezer
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 24, 2026
Thank you so much for sharing your feedback with us. We are truly sorry to hear that your refrigerator's design hasn't met your expectations, and we understand how disappointing that can be. We want to make sure your concerns are addressed, so please don't hesitate to reach out to us through any of these options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24327933.
We value your business and truly look forward to helping you.
Warmly,
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24327933.
We value your business and truly look forward to helping you.
Warmly,
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of room inside
on July 22, 2026
Posted by: Redl12
[This review was collected as part of a promotion.] This is the best refrigerator I have ever used. very little power to keep everything cold/from freezing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Coldness
on July 20, 2026
Posted by: Breeze45
[This review was collected as part of a promotion.] Beautiful fridgedair keeps the food so cold and fresh, I'm so amazed how well this performs so happy we picked whirlpool, our last one lasted 20 years, hoping for another 20 years strong let's go!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 18, 2026
Posted by: coolchick
[This review was collected as part of a promotion.] Replaced the refrigerator and it is working very well! Only thing I did not notice when I purchased it was that it did not have an icemaker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com