Customer reviews from whirlpool.com
Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Average customer rating
4.3
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
136
4 Stars
45
3 Stars
20
2 Stars
9
1 Star
11
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Customer Rating
3
So far so good
on November 21, 2025
Posted by: Bigdeal
from Highland NY
[This review was collected as part of a promotion.] It's a basic model with no frills but gets the job done!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good.
on November 21, 2025
Posted by: DAVG
from Webster NY
[This review was collected as part of a promotion.] Its just right for me, not too big , not too small. Its quiet and has all the right amendments like a butter storage in the door, large storage drawers and has a nice crisp appearance with no door handles sticking out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Noisy
on November 18, 2025
Posted by: Anonymous
from Raleigh, NC
[This review was collected as part of a promotion.] It’s been a week since purchase, completing the whirlpool trifecta. The stove, dishwasher and now the refrigerator. My previous fridge wasn’t getting cold, so it was time to replace it. The item arrived with a dent but in working condition. I like the glass shelves and clear compartments. Still getting used to not having a handle to open the door. The light is bright to see everything in the fridge. The only downside to this fridge is the noise. It’s loud cranking up and while it’s operating. I’ve had a whirlpool previously and you didn’t hear a peep out of it. I guess garage ready meant it could be loud out there.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator with lots of room.
on November 18, 2025
Posted by: Nicoya
from Hayward CA
[This review was collected as part of a promotion.] Two weeks of ownership and it is working great. It looks great in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Working Great !
on November 18, 2025
Posted by: Bill 2017
from Pinewood SC
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and I'm very happy with it. It is working great and is quiet when it's running. It also has plenty of space inside the frig and freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on November 17, 2025
Posted by: DDC59
from Yuma, AZ
[This review was collected as part of a promotion.] Bought recently, excellent fridge, would recommend
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
It's bigger than my old one, that's it
on November 17, 2025
Posted by: Partime1
from South Bend In.
[This review was collected as part of a promotion.] My last Whirlpool lasted 25 years before the compressor was breaking down. The new one is struggling to freeze the food I put in it. I don't know if I'd ever buy another Whirlpool. I'm going to try to get somebody to look at it before I would buy another. I freeze water and pop but as soon as I transfer them into the fridge they thaw out in a matter of hours. I could leave them in my old Whirlpool fridge and the lasted for days not hours.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 21, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
The cooling function On?
If the refrigerator isn't cooling, check if it's turned on. Power outages, surges, or cleaning can accidentally turn it off. Are controls set correctly?
The factory preset to "mid setting" should suffice. Adjustments should be made in small increments, waiting 24 hours between changes. Higher setting = colder; lower setting = less cold. Consult your Owner's Manual for model-specific control details.
Are the air vents blocked?
Proper airflow between the freezer and refrigerator is essential. Locate vents in both compartments and ensure they are not blocked by items, which can cause temperature and moisture issues. Avoid placing sensitive items (e.g., eggs, liquids) directly in the cold airflow path. For more information, see How to Check the Air Vents for Blockage- Ensuring Proper Air Flow.
Have the doors been opened often?
Frequent or prolonged door opening warms the refrigerator and introduces excess moisture, potentially causing frost or condensation. Keep food organized, retrieve items efficiently, and close the door promptly.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 842090
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator.
The cooling function On?
If the refrigerator isn't cooling, check if it's turned on. Power outages, surges, or cleaning can accidentally turn it off. Are controls set correctly?
The factory preset to "mid setting" should suffice. Adjustments should be made in small increments, waiting 24 hours between changes. Higher setting = colder; lower setting = less cold. Consult your Owner's Manual for model-specific control details.
Are the air vents blocked?
Proper airflow between the freezer and refrigerator is essential. Locate vents in both compartments and ensure they are not blocked by items, which can cause temperature and moisture issues. Avoid placing sensitive items (e.g., eggs, liquids) directly in the cold airflow path. For more information, see How to Check the Air Vents for Blockage- Ensuring Proper Air Flow.
Have the doors been opened often?
Frequent or prolonged door opening warms the refrigerator and introduces excess moisture, potentially causing frost or condensation. Keep food organized, retrieve items efficiently, and close the door promptly.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 842090
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Garage Fridge
on November 16, 2025
Posted by: JennyB13
from Jonesborough TN
[This review was collected as part of a promotion.] We really needed more space and a garage fridge seemed like a good idea. Very quiet. Very spacious. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com