Customer reviews from whirlpool.com
Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Average customer rating
4.3
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
136
4 Stars
45
3 Stars
20
2 Stars
9
1 Star
11
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Customer Rating
5
Love it
on December 10, 2025
Posted by: Jean
from Henderson,NV
[This review was collected as part of a promotion.] My refrigerator started freezing things, so I had to buy a new one. This one fit the bill for height because of the cabinet above it. And I do really like the fridge. The inside door has a bigger butter holder so I can put a few other things in there. Very spacious shelves. Very nice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Second Unit.
on December 10, 2025
Posted by: Tom 2103
[This review was collected as part of a promotion.] Had this appliance for nearly one month and am very pleased with its appearance and its performance. Therre is plenty of room, and the shelves are sturdy and very functional. Would recommend this appliance to anyone who needs a second unit.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 9, 2025
Posted by: none
from Houston, Tx
[This review was collected as part of a promotion.] I am enjoying my new refrigerator. It's very spacious and more items can be put in the different sections.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fan & Compressor loud
on December 9, 2025
Posted by: Not Happy
from Virginia
[This review was collected as part of a promotion.] This product was purchased for our garage, and it is surprisingly loud when running. Would not have it in my house.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 9, 2025
Posted by: Car10
[This review was collected as part of a promotion.] Not working had to turn temp to lowest settings as it keeps freezing my things in the refrigerator,eggs lettuce cheese etc. waiting for a repair person , not coming until Dec. 17 . Why no repair people in my area,ridiculous.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
If food is freezing in your refrigerator section, check these essential areas for proper temperature balance:
1. The Ice Maker
An active ice maker without a water supply can cause the refrigerator to over-cool, leading to frozen food, especially in the crisper drawers. Ensure the ice maker is OFF or connected. A power cycle or reset may resolve minor glitches.
2. Temperature Controls
A freezer set too cold (below the factory default of 0°F) often makes the refrigerator too cold. Set the refrigerator to 37°F and the freezer to 0°F. Wait 24 hours after any adjustment for stabilization.
3. Airflow and Vents
Cool air from the freezer enters the refrigerator through vents. Blocked vents or items placed directly in the cold air path (the "Freeze Zone") will cause freezing. Clear all vents and avoid placing sensitive items like milk near the air stream.
4. "Fast Cool" Feature
The temporary "Fast Cool" or "Quick Chill" feature, if left on, can over-cool the section. Check your control panel to ensure this mode is disabled.
5. Thermostat Sensor
If the temperature sensor is blocked by food, it incorrectly reads the air temperature, causing the compressor to run too long and resulting in freezing. Ensure there is approximately 2 inches of clear space around the sensor.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869831
We’re looking forward to hearing from you.
Christy T
1. The Ice Maker
An active ice maker without a water supply can cause the refrigerator to over-cool, leading to frozen food, especially in the crisper drawers. Ensure the ice maker is OFF or connected. A power cycle or reset may resolve minor glitches.
2. Temperature Controls
A freezer set too cold (below the factory default of 0°F) often makes the refrigerator too cold. Set the refrigerator to 37°F and the freezer to 0°F. Wait 24 hours after any adjustment for stabilization.
3. Airflow and Vents
Cool air from the freezer enters the refrigerator through vents. Blocked vents or items placed directly in the cold air path (the "Freeze Zone") will cause freezing. Clear all vents and avoid placing sensitive items like milk near the air stream.
4. "Fast Cool" Feature
The temporary "Fast Cool" or "Quick Chill" feature, if left on, can over-cool the section. Check your control panel to ensure this mode is disabled.
5. Thermostat Sensor
If the temperature sensor is blocked by food, it incorrectly reads the air temperature, causing the compressor to run too long and resulting in freezing. Ensure there is approximately 2 inches of clear space around the sensor.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869831
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 8, 2025
Posted by: Nydia
from North Carolina
[This review was collected as part of a promotion.] I upgraded my refrigerator in November and was very happy because it was better than the previous one. After about 20 days, the fan stopped working. I'm waiting for them to replace it. The best thing is that it has a 1-year factory warranty.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we needed!
on December 8, 2025
Posted by: Lou2
[This review was collected as part of a promotion.] We bought this refrigerator for our garage about two weeks ago. So far so good.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple features…nothing fancy
on December 7, 2025
Posted by: TenantsBlackRefrigerator
from New Jersey
[This review was collected as part of a promotion.] I bought a month ago and it is working well. I haven’t had any complaints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com